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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property
Enjoy the free WiFi at this Sylva hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Indoor/outdoor pool
Free daily buffet breakfast
Exterior
BBQ/picnic area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Place, Sequoyah National Golf Club
    ‪14 min drive‬
  • Place, Western Carolina University
    ‪17 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sylva

In Sylva .Within 9 miles (15 km) of this hotel, you'll find Western Carolina University and Sequoyah National Golf Club. Harrahs Cherokee Casino and Museum of the Cherokee Indian are within 16 miles (25 km).

What's nearby

  • Harris Regional Hospital - 7 min drive - 4.3 miles
  • Sequoyah National Golf Club - 14 min drive - 10.7 miles
  • Western Carolina University - 17 min drive - 7.4 miles
  • Harrahs Cherokee Casino - 22 min drive - 16.0 miles
  • Unto These Hills Outdoor Drama - 24 min drive - 17.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪Lulu's On Main - ‬4 min drive
  • ‪Lazy Hiker Brewing Co. - ‬4 min drive
  • ‪Dalaya - ‬4 min drive
  • ‪Mad Batter Food & Film - ‬4 min drive
  • ‪Balsam Falls Eatery - ‬5 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Enjoy the free WiFi at this Sylva hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG. Self parking is free.
  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 65-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Exterior

Best Western Plus River Escape Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,015 reviews
$97 nightly
The price is $110
Sep 28 - Sep 29
Total with taxes and fees
Best Western Plus River Escape Inn & Suites

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.00 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

How close is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG to the airport?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is 54.2 mi (57-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offer free breakfast?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, there is no casino at this hotel, but Harrahs Cherokee Casino (17-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

This hotel offers free self parking and extended parking.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a pool?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG does not have a pool.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG to downtown Sylva?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is 1.7 mi away from Sylva.

Reviews

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 567 out of 982 reviews
Rating 8 - Good. 260 out of 982 reviews
Rating 6 - Okay. 73 out of 982 reviews
Rating 4 - Poor. 42 out of 982 reviews
Rating 2 - Terrible. 40 out of 982 reviews

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were inviting, clean and comfortable. The lady who checked us in was amazing! Breakfast was so good! Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Stacie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, room, breakfast and amenities!! Highly recommend!!
Stayed 2 nights in Jun 2025

8/10 Good

Douglas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Fredy

Traveled with family
Disliked: Amenities
Our room smelled bad. The hotel was empty and they gave us room number 209, view of all the ac units outside of our window when the hotel was mostly empty for a Thursday night on May 29, 2025. Loved the roof at the check in floor as it was raining. Would love to have cut up fresh fruit and bacon on the breakfast buffet.
Stayed 1 night in May 2025

10/10 Excellent

Grace

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was so sweet and rooms were clean
Stayed 2 nights in May 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, loved location
Stayed 3 nights in May 2025

10/10 Excellent

Erin

Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
They have recently undergone a big remodel. Everything about the hotel looks fresh and new. Rooms and beds are very comfortable. The front desk lady was very friendly also.
Stayed 1 night in May 2025

8/10 Good

Maria, Marietta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel had been recently updated. Clean rooms. Breakfast could have been better. I asked for clean towels and got was asked to deliver my used towels to dirty towel cart. Seemed a little rude and no interest in delivering the towels although the housekeeper was in the hallway.
Stayed 3 nights in May 2025

10/10 Excellent

Kallie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Room comfort

Wouldn’t stay again

Bed was extremely uncomfortable and the highway noise was overpowering. I sleep with a sound machine and could still hear the cars/trucks going by. Also disappointing that the hot tub was out of service. That’s one reason I booked here and I couldn’t even use it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carroll

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the way.... signage needs to be more visiable. We kept getting lost and would pass the place.
Stayed 2 nights in May 2025

8/10 Good

Joel & Trishalee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the amazing spread they put out for the free breakfast. Staff was also very nice.
Stayed 3 nights in May 2025

10/10 Excellent

William E

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I were impressed with cleanliness and the amenities provided. We will be back later this year!! Thanks for the hosp
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and Nice breakfast
Stayed 1 night in May 2025

10/10 Excellent

Terri

Traveled with family
Liked: Amenities
Big TV in room, soft sheets, awesome pool, love this place.
Stayed 1 night in May 2025

4/10 Poor

Reyna, Blacksburg

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was outdated. Paint and wall peeling in several areas. The key cards has trouble working on several doors. Key card for door to fitness room did not work.
Stayed 1 night in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Trudell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly, great sleep!

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel fairly close to Cherokee. The reason we booked this hotel is for the indoor pool and hot tub and the hot tub was broken this time or down. At breakfast, the pancake maker was broken as well. Other than that, it was exactly what you would expect from a Holiday Inn.
Stayed 1 night in Apr 2025

10/10 Excellent

Nayda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. No liked the jacuzzi no was working.
Stayed 2 nights in Apr 2025

10/10 Excellent

don

Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and clean. The staff were Awesome, friendly and very professional. I will definitely be Back.
Stayed 4 nights in Apr 2025