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Best Western Mountainbrook Inn

2.5 star property
Hotel near Maggie Valley Festival Grounds in Maggie Valley

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Photo gallery for Best Western Mountainbrook Inn

Exterior
Outdoor pool, pool umbrellas, sun loungers
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets
Lobby
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Festival Grounds
    ‪12 min walk‬
  • Place, Wheels Through Time Museum
    ‪18 min walk‬
  • Place, Cataloochee Ski Area
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(18 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(65 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Maggie Valley

In Maggie Valley .Within a 15-minute walk of the hotel, you'll find Maggie Valley Festival Grounds and Stompin' Ground. Also, Wheels Through Time Museum is within 2 miles (3 km) and Soco Falls is within 6 miles (10 km).

What's nearby

  • Maggie Valley Gem Mine - 1 min walk - 0.1 miles
  • Maggie Valley Festival Grounds - 12 min walk - 0.7 miles
  • Stompin' Ground - 15 min walk - 0.8 miles
  • Wheels Through Time Museum - 18 min walk - 1.0 mile
  • Cataloochee Ski Area - 15 min drive - 5.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Maggie Valley Restaurant - ‬19 min walk
  • ‪Catrina’s Cantina - ‬6 min drive
  • ‪Joey's Pancake House - ‬10 min walk
  • ‪Pop's Grits & Eggs - ‬10 min walk
  • ‪Guayabitos - ‬7 min walk

About this property

Best Western Mountainbrook Inn

Hotel near Maggie Valley Festival Grounds in Maggie Valley
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Best Western Mountainbrook Inn. Free self parking is available.

Smoking is allowed in designated areas at this Maggie Valley hotel.

  • 50 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Smoking in designated areas
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

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Premium bedding, desk, blackout drapes, iron/ironing board

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  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, 896 reviews
$76 nightly
The price is $84
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Frequently asked questions

How close is Best Western Mountainbrook Inn to the airport?

Best Western Mountainbrook Inn is 39.3 mi (43-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Mountainbrook Inn?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Best Western Mountainbrook Inn on Sep 28, 2025 start from $76.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Mountainbrook Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Mountainbrook Inn.

Does Best Western Mountainbrook Inn offer free breakfast?

Best Western Mountainbrook Inn offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Mountainbrook Inn?

No, there is no casino at this hotel, but Harrahs Cherokee Casino (23-min drive) is nearby.

What time is check-in at Best Western Mountainbrook Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Mountainbrook Inn?

This hotel offers free self parking.

Does Best Western Mountainbrook Inn have a pool?

Best Western Mountainbrook Inn features an outdoor pool.

Does Best Western Mountainbrook Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Mountainbrook Inn to downtown Maggie Valley?

Best Western Mountainbrook Inn is 0.3 mi away from Maggie Valley.

Reviews

Best Western Mountainbrook Inn Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 522 out of 1009 reviews
Rating 8 - Good. 339 out of 1009 reviews
Rating 6 - Okay. 86 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 33 out of 1009 reviews

Reviews

10/10 Excellent

Benjamin

Traveled with partner
Liked: Amenities
Loved the location
Stayed 2 nights in Jul 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice Place

Good hotel for the price. Breakfast was good, nice pool and a good location.
Stayed 3 nights in Jun 2025

8/10 Good

Sandra, Orange Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay there, but wish they had an area to sit in rather than the front porch by the parking lot. Nice breakfast. Yes I would say there again and recommend this place.
Stayed 4 nights in Jun 2025

6/10 Okay

Sharon

Disliked: Staff & service

Not what I expected from the hotels.com site or in

I expected more for the best Western. It would be what I consider an average hotel nothing extra. The proprietor put stuff in the lobby for sale snacks, and all and charge exorbitant prices which I didn’t buy any. The people were not that friendly. All in all, I will not stay here again it was not what I expected on hotels.com or in person
Stayed 2 nights in Jun 2025

6/10 Okay

Rich

Stayed 1 night in Jun 2025

10/10 Excellent

Karina De Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, room comfort

A little disappointed

The lady at the desk was a hard worker. People smoked outside our room and the A/C unit kept bringing in the smell. Hotel needs a designated smoking area away from the building.
Stayed 2 nights in Jun 2025

6/10 Okay

Darryl, Lakeland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic visit! Stayed a whole week. They allowed us to swim whenever we wanted to (when open) even in the rain! Im so grateful! My grandchildren love swimming. Thank you for a relaxing stay! They did amazingly
Stayed 7 nights in May 2025

10/10 Excellent

Evelyn, Marietta

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s perfect for a short stay
Stayed 1 night in May 2025

8/10 Good

Troy

Liked: Cleanliness, property conditions & facilities
Nice spot with bar and restaurant next door. The room had a musty oder but was clean. Staff was nice.
Stayed 2 nights in Jun 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

This is our go to hotel. It is clean and great service. My only suggestion is to replace the pool side furniture. Also is the hot tub ever going to be fixed.
Stayed 3 nights in Jun 2025

8/10 Good

Russell

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find another place

I've stayed at cleaner places in the jungles of Guatemala. Stained, peeling tub, thread bare sheets, and more. I expect better from a best western. The clerk was kinda rude, plus there were people getting drunk in the parking lot until 1 AM.
Stayed 1 night in May 2025

10/10 Excellent

sudden

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well kept property with great views!
Stayed 3 nights in Apr 2025

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just Ok..

Other reviews said Excellent place to stay well their idea of excellent and my idea are different for sure . It’s was just OK could use an update . Staff were Great very friendly ! No hot water in the first room talk with the gentlemen at the front desk and he moved us to a different room no problem .
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great atmosphere
Stayed 2 nights in Apr 2025

8/10 Good

theodore

Stayed 1 night in May 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Motel was basic, but nice. Staff was wonderful
Stayed 1 night in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Nice friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is from 7-9 am a little early to end free breakfast.Check out is 11. Need longer breakfast hours.
Stayed 1 night in May 2025

6/10 Okay

Jim

Unfortunate loss!

Never made it to hotel! We got tied up and it would have been after midnight before getting in. Was past cancellation time so we lost our money!!!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience the staff was great and the rooms are clean and big.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place . This was my first time to stay at the Best Western in Maggie Valley definitely not my first time visiting Maggie . This is a very clean hotel to say the least , cant wait to come back in the summer and be able to visit the pool .
Stayed 2 nights in Apr 2025