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Holiday Inn Dumfries by IHG

3.0 star property
3-star hotel perfect for exploring Dumfries

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Photo gallery for Holiday Inn Dumfries by IHG

Exterior
Exterior
Exterior
Property amenity
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Dumfries Ice Bowl
    ‪4 min drive‬
  • Dalscone Farm Fun
    ‪6 min drive‬
  • Mabie Forest Park
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Garden View

  • 273 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Garden View

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Dumfries

City center stay.Within 2 miles (3 km) of this Dumfries hotel, you'll find Burns' mausoleum and Dumfries Museum. Devorgilla Bridge and Old Bridge House are also within 2 miles (3 km).

What's nearby

  • Dumfries Ice Bowl - 4 min drive - 2.0 miles
  • Dalscone Farm Fun - 6 min drive - 3.0 miles
  • Dumfries and Galloway Aviation Museum - 9 min drive - 4.4 miles
  • Mabie Forest Park - 10 min drive - 5.4 miles
  • Caerlaverock Castle - 10 min drive - 6.6 miles

Getting around

  • Dumfries Station - 9 min drive

Restaurants

  • ‪The Hitching Post - ‬4 min drive
  • ‪The Frothy Bike Co - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪The Jolly Harvester - ‬4 min drive
  • ‪Globe Inn - ‬3 min drive

About this property

Holiday Inn Dumfries by IHG

3-star hotel perfect for exploring Dumfries
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Dumfries by IHG. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Dumfries hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2006
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Dumfries by IHG offers 71 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 33-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Dumfries hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Exterior

Hetland Hall Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 399 reviews
$122 nightly
The price is $147
Jun 1 - Jun 2
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 33-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Barclaycard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Frequently asked questions

How close is Holiday Inn Dumfries by IHG to the airport?

Holiday Inn Dumfries by IHG is 1,327.1 mi (1382-min drive) away from the Federico Fellini Intl. Airport (RMI) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Dumfries by IHG?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Dumfries by IHG on Jun 15, 2025 start from $120.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Dumfries by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Dumfries by IHG.

Does Holiday Inn Dumfries by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Dumfries by IHG, but buffet breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Dumfries by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Dumfries by IHG?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Holiday Inn Dumfries by IHG?

This hotel offers free self parking.

Does Holiday Inn Dumfries by IHG have a pool?

Holiday Inn Dumfries by IHG does not have a pool.

Does Holiday Inn Dumfries by IHG have a restaurant?

Holiday Inn Dumfries by IHG is home to Brasserie 59, which features local cuisine, light fare, and brunch.

Does Holiday Inn Dumfries by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Dumfries by IHG to downtown Dumfries?

Holiday Inn Dumfries by IHG is 1.3 mi away from Dumfries.

Holiday Inn Dumfries by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 263 out of 561 reviews
Rating 8 - Good. 200 out of 561 reviews
Rating 6 - Okay. 59 out of 561 reviews
Rating 4 - Poor. 21 out of 561 reviews
Rating 2 - Terrible. 18 out of 561 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday getaway.

Birthday getaway. Plenty of free parking. Surtounded by nice historic buildings and park land. (Ex psychiatric hospital wards) but actual hotel is a new build. Food was fine and room was clean, warm and quiet. Dog friendly although we didn't have one.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

A

Stayed 1 night in Jan 2025

10/10 Excellent

sean

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is outstanding. Extremely clean, convenient location. I would highly recommend. I would also like to thank the front office staff for being absolutely brilliant. Also, I’d like to thank the restaurant. Staff always pleasant and kind. Also a shout out to housekeeping who did an excellent job. Thank you so much.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

new years eve

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Leona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated

Staff friendly and helpful. Room smelt - duvet of stale urine - didn't sleep wy all. Breakfast good.
Stayed 1 night in Dec 2024

10/10 Excellent

Pauline

Stayed 2 nights in Dec 2024

8/10 Good

Lesley

Liked: Staff & service

One night stay

It was ok as it was only for 1 night where the toilet roll hangs in the bathroom was dirty which my husband told reception about other than that it was ok
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Pleasant helpful staff, good breakfast. Room was clean and comfortable enough. Decor in hallways and corridors is a bit tired.
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting

This is a lovely hotel set in beautiful grounds. Very friendly staff who made us feel very welcome. I would particularly applaud receptionists. Only slight negative would be dinner. Placed at a table which wasn’t set properly and had to pinch cutlery from an adjoining table. Even when the waitress came to take our order she didn’t notice! But overall we lived our stay. Room was very well equipped, quiet and very comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in lovely setting, easy to get into town,
Stayed 2 nights in Nov 2024

10/10 Excellent

craig

Stayed 1 night in Nov 2024

6/10 Okay

AFSANEH

Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveler
Two single beds pushed together gap very annoying
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay for a Halloween party at Mabie Farm. I didn’t get out to see any sites after that as my waterproof Vessie’s failed miserably. Wet feet, soaked socks plus no other shoes to get out and about in. My own fault. The hotel staff have been amazing ( let me into dining room in slippers)except for the wake-up call a day early to vacate my room😂. I can’t give a review on property except it looks amazing in pictures I have seen. Farther out than I expected from city centre. I wanted to see the shops but I unfortunately couldn’t get out. It is sad to have come this far and not get the Dumfries experience. Hotel is not to blame but I don’t see me coming back.
Stayed 2 nights in Oct 2024

6/10 Okay

Lorraine

Traveled with family
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Interesting history of The Crichton, beautiful botanical garden on the grounds, as well as an interesting cathedral. The breakfasts were top-notch, the garden view room was well appointed and taken care of. Thank you.
Stayed 2 nights in Sep 2024