"Was checked in as a different guest- was sent to wrong room, and had to return to untangle mess. Bathroom walls were not clean Pool & hot tubs clo ... " More
Village North stay
With a stay at this Village North hotel, you'll be steps from Whistler Museum and Whistler Public Library. Whistler Blackcomb Ski Resort and Whistler Village Stroll are also within half a mile (1 km).
Free area shuttle
2 spa tubs, an outdoor pool, and a gym are all featured at this smoke-free hotel. Enjoy the sauna and perks like free WiFi and a free area shuttle. Self parking and a fireplace in the lobby are also offered on site.
Oct 1, 2019 by Hotel Management
Thank you for taking the time to write a review about your stay with us. We are very sorry for any confusion with your room placement, this is not something of a typical experience and we are pleased we were able to resolve this quickly. We sincerely apologize about the cleanliness issue and do hope you reported it to us so we could ensure that our highest standards were upheld. The arrangement with regards to the pool is not permanent and we apologize that we were not able to inform you of this prior to your arrival. We do hope to have the opportunity to welcome you back in the future for a true experience.
Sep 4, 2019 by ResortQuest Whistler
Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler. I’m so sorry that you were unable to use the pool during your stay. this scheduled maintenance was posted to our partners in February. We appreciate your feedback, and hope to see you again soon. Kind Regards, Customer Care - ResortQuest Whistler
Jul 11, 2020 by Guest Service Manager
Thank you for your rating, we are please you enjoyed your stay. We look forward to welcoming you back soon!
As a guest of Whistler Cascade Lodge by Vacasa, you'll find 2 spa tubs, an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. Whistler Cascade Lodge by Vacasa also features ski storage, a fireplace in the lobby, and laundry facilities. Parking is available for a fee. This 3-star Whistler hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Whistler Cascade Lodge by Vacasa offers 112 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with cable channels. Full-sized refrigerators/freezers and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).
2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and debit cards. Cash is not accepted. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
