The best thing was the food, and the young lady who was appearing to run it, she was very good. Very helpful. The worst thing was the cleaning, the bath had a film of scum in it, the bathroom windowsill was covered in dust, the windows have been painted by someone who i hope never drives a car, as they obviously cant see. Paint everywhere on the glass. Worst of all, the Fire Door near our room wedged open!!! Wouldnt have saved many lives propped open by a door wedge. But, the young lady made up for the downfall, and the food.