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Lily Palm Resort

Property class: 4
4-star beachfront hotel near Watamu Beach

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Photo gallery for Lily Palm Resort

Outdoor pool
Beach
Restaurant
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Watamu National Marine Park, Watamu, 80202
  • Place, Watamu Beach
    ‪1 min walk‬
  • Place, Malindi Beach
    ‪28 min drive‬
  • Place, Mambrui Beach
    ‪45 min drive‬
  • Airport, Malindi (MYD)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • 376 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room

Room

Comfort Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Watamu

Beachfront retreat .At this Watamu hotel, you'll be within half a mile (1 km) of Watamu Beach and 3 miles (5 km) of Mida Creek. Hells Kitchen is also in the region.

What's nearby

  • Watamu Beach - 1 min walk - 0.1 miles
  • Mida Creek - 8 min drive - 2.6 miles
  • Malindi Beach - 28 min drive - 16.5 miles
  • Silversands Beach - 33 min drive - 17.0 miles
  • Mambrui Beach - 45 min drive - 27.8 miles

Getting around

  • Malindi (MYD) - 43 min drive

Restaurants

  • ‪7 Vizi Cafe - ‬9 min walk
  • ‪Hemingways Bar - ‬3 min drive
  • ‪Isla Cafe - ‬3 min drive
  • Mapango restaurant
  • ‪Papaya Beach Bar - ‬9 min walk

About this property

Lily Palm Resort

4-star beachfront hotel near Watamu Beach
Lily Palm Resort offers its guests 2 outdoor swimming pools and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Lily Palm Resort.

Smoking is allowed in designated areas at this 4-star Watamu hotel.

  • 74 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Lily Palm Resort offers 74 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. 26-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Similar properties

A pool area with lounge chairs and umbrellas, surrounded by palm trees and a view of the ocean.
Kobe Suite Resort
Watamu
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 34 reviews
$175 nightly
The price is $206
Nov 14 - Nov 15
Total with taxes and fees
Kobe Suite Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Accessibility

  • No elevator

Room amenities

Entertainment

  • 26-inch flat-screen TV with satellite channels

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa and PayPal
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, cash, mobile payments, M-Pesa, and PayPal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • The total price shown includes a charge for a mandatory gala dinner on August 15.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lily Palm Resort Watamu
Lily Palm Watamu
Lily Palm
Lily Palm Resort Hotel
Lily Palm Resort Watamu
Lily Palm Resort Hotel Watamu

Frequently asked questions

How close is Lily Palm Resort to the airport?

Lily Palm Resort is 12.4 mi (43-min drive) away from the Malindi (MYD) airport, the closest popular airport to the property.

Does Lily Palm Resort have an airport shuttle?

Airport shuttle services are not available at Lily Palm Resort.

How close is Lily Palm Resort to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Lily Palm Resort offer free breakfast?

Lily Palm Resort does not offer free breakfast.

Is there a casino at Lily Palm Resort?

No, there is no casino at this hotel.

What time is check-in at Lily Palm Resort?

Check-in start time: 7:00 AM; Check-in end time: 11:00 PM.

Is there free parking at Lily Palm Resort?

Free parking is not available at this hotel.

Does Lily Palm Resort have a pool?

Lily Palm Resort features 2 outdoor pools and a children's pool.

Does Lily Palm Resort have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Lily Palm Resort have a spa?

This hotel has a spa, which features massages, facials, and mani/pedis.

How close is Lily Palm Resort to downtown Watamu?

Lily Palm Resort is 1.2 mi away from Watamu.

Lily Palm Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 50 reviews
Rating 8 - Good. 19 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una bellissima struttura, grande, curata, camera spaziosa con aria condizionata. Siamo stati accolti benissimo, prima dallo staff e poi dal management italiano. Carinissimi, gentilissimi e soprattutto disponibili. Quando torneremo a Watamu faremo sicuramente tappa qui. Prenotate senza dubbio.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved everything about this place, the pool and view were amazing
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Very pleasant stay

We had a very a very pleasant stay at Lily Palm. All the staff went out of their way to make us feel welcome, which was nice. We went out of peak season, so it was very quiet. The complex is clean, has a nice pool and access straight onto the beach. There is a nice Italian restaurant on site, but also some local restaurants on the beach as well which serve great seafood, and other nice places to eat within walking distance in town. The rooms are okay, maybe a little tired looking, but for the price we paid, we have no complaints. The bed was fine, and the Aircon worked, so we were content! We were on b&b rate - the breakfast was a little disappointing, and instant coffee was served rather than fresh...but again, for the price of this hotel we can't really complain. All in all, we enjoyed our stay. I would happily return.
Stayed 3 nights in Nov 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wir hatten dieses Hotel für 2 Wochen gebucht, sind aber nach 1 Woche ausgezogen. Wir kommen schon seit 16
Stayed 14 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto carino

Leggendo le recensioni antecedenti avevo un po di timore,quindi ero pronta a tutto..Devo dire che i bagni delle camere dovrebbero essere ristrutturati ma i letti sono comodi e con zanzariere. Tutte le stanze sono pulite,con a/c e un delizioso balconcino.In bagno viene offerto solo una saponetta a testa(no shampo o bagnoschiuma).La proprietà in generale è molto carina e viene costantemente tenuta pulita da giardinieri.La piscina fronte mare è sempre pulita e con musica tutto il giorno.C'e anche un piccolo chiosco dove poter bere ottimi cocktail e che dalle 17 alle 19 fanno anche un piccolo aperitivo(con salame,formaggio,olive e patatine).credo che però per attirare piu clientela dovrebbero abbassare decisamente i prezzi (esagerati per essere a Watamu).Inclusi nel prezzo ci sono i soft drinks(fanta,sprite,coca e acqua) disponibili tutto il giorno. La ristorazione non è eccelsa ma in linea generale buona anche se con scelta ridotta:antipasti e contorno sono sempre gli stessi ma primi e secondi cambiano ogni giorno,offrendo almeno un piatto di carne e uno di pesce e due sughi diversi per la pasta.La caposala è fantastica.Credo che per il prezzo richiesto(escludendo viaggio e transfer) 70€ a testa all inclusive ci si possa leccar le dita.Chi lascia brutte recensioni è perchè vuole pagare poco e pretendere il lusso. Il personale è sempre gentilissimo anche se coi loro tempi(pole pole). Gli spettacoli serali sono eseguiti da divertenti ragazzi locali che parlano perfetto italiano.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
la posizione bellissima, rapporto qualita' prezzo giusto , di negativo poca ombra x i lettini e poi essendo usata da un'altro villaggio i posti sono un po' pochi comunque senza grosse pretese ma ci tornerei.
Stayed 7 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Per essere in Africa, e considerato che si sta in resort quasi solo per dormire, visto il prezzo pagato, l'ubicazione, direi che è una buona struttura. D'altro canto aspetti negativi sono la colazione (mediocre), da fare nella struttura adiacente, e che al Lily il bar è chiuso da un pezzo, e troverete solo un distributore di acqua al bicchiere, quando funziona.
Stayed 5 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds and a nice pool area, very inviting. Staff is very friendly and helpful. Food was ok, but the "juice" or mix or whatever it was at breakfast was virtually undrinkable.
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS PROPERTY! The photos are old, the entire property is run down! Italians own it and all the other Good reviews came from mostly Italians and are false AF! I spoke to both owners as they were they lounging around on holiday and not giving a damn about theIr paying customers and staff. One of the owners told us we were cheap because we booked HIS property on Expedia!!! The pool and beach was great! But there are many haggling people on the beach trying to get you to buy things and take their tours, annoying. It was just hard to enjoy the beach. They did walk us across the ocean at low tide and it was fun. The restaurant staff was great! But I repeat, don’t stay here! If you decide to, Don’t get the all inclusive package. Don’t get breakfast included either. We didn’t and so glad because it wasn’t worth it. Food is sitting out and cold. However, The food we ordered a la carte was really good Just not many choices! The rooms were not as they appear online. The bathrooms are disgusting, missing grouting and stains on the walls and mirror. I could barely see myself in the mirror it was so old and dirty and also why you don’t see many photos posted of the bathrooms online. It wasn’t just my room. I booked 4 rooms for my group and 2 of the rooms were absolutely horrible! We demanded a room switch, but it wasn’t much better. The pool and location will suck you in but DON’T DO IT! I travel for a living and totally regret this stay. I hope this helps someone else.
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Staff & service

Finns mycket bättre hotell på kusten i Kenya!

Fina pooler och gott om solstolar men bara en restaurang öppen och ingen strandbar! Helt ok mat men i princip samma buffe både lunch och middag. Ville man ha annat än läsk eller vatten till middagen kostade det extra,. Pizza fanns men var dyr. Ägarna satt och drack champagne vid bästa bordet och om någon klagade över något skällde de ut dom! Aldrig varit med om detta någon gång förut, det var inte vi som blev utskällda men det var inte trevligt! Rummen var i ok skick och städningen också ok men det är svårt att se det som 4-stjärnigt även med Kenya-mått.Vi har bott på andra resorts i Kenya och dessa har varit betydligt bättre.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older facility in a old Swahili style so it is a bit rough on the edges but that adds to its charm. The location is 5+ star and all the amenities are fine such as fridge hot water linens a/c and fans. Rooms are comfortable with over-size beds and large Swahili style sofas both in the room and on the porch. There must be a staff of almost 100 and they are very friendly and helpful. You can not find a better deal for the price anywhere around. All the furnishings are very heavy custom made and hand carved wooden pieces. An enjoyable stay for me with complete relaxation for two weeks.
Stayed 14 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value in Watamu

My stay at Lily Palm was better than expected. It's a nice facility, right on the beach. The pizzeria is good. The staff all speak Italian. The only thing that I don't understand is the insistance on using disposable plastic cups for drinking water, but this seemed to be not strictly enforced.
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

I liked to daft that it was very quite, was able to relax. But other than that everything else was just ok . But I definitely was disappointed first night my brother and his wife , went to dinner at 8pm and they were told dinner was done , like this was very disappointing....
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The swimming pool and the view of the beach looks good. We liked the African theme on Tuesday.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello soprattutto per la cordialità del personale

Vacanza assolutamente bellissima watamu è stupenda e la gente è gentilissima,l'albergo è centrale rispetto al paese ed alle spiagge più importanti. Personale molto carino e disponibile riesce a sopperire ad alcune mancanze soprattutto per ciò che riguarda il cibo del buffet che è sempre freddo e la frutta la scia a desiderare x essere in kenya! Molto meglio quando cucinano piatti locali che non la cucina internazionale.
Stayed 21 nights in Jul 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Piscina stupenda, camere pulite, qualità del cibo scarsissima. Cibo servito riutilizzato dopo diversi giorni, io e mia moglie abbiamo avuto problemi intestinali per 2 settimane. Il problema principale della struttura è la gestione, un anziano signore che se ne frega altamente dei clienti e dei loro bisogni, ogni sera delizia il suo palato con menu’ alla carta come crudo e vino, mentre i clienti mangiano al buffet! Non ci ritornerei e non lo consiglierei
Stayed 13 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location eccezionale, personale disponibilissimo e gentilissimo. La struttura spacciata per un 3 stelle corrispondente al massimo ad un nostro 2 stelle. Poco cibo e sempre ripetitivo, struttura da ristrutturare e aggiornare, docce in piscina non funzionanti, arredi vecchi e molte volte fatiscenti. Però, per chi ama la vera Africa, posto ideale. Al centro di Watamu, quindi della vita cittadina
Stayed 14 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Beautiful pool

We had a one night stay in Lily Palm en route and arriving late. The staff served us dinner (good grilled fish and chicken) when the kitchen was essentially closed. The rooms are very basic but serviceable (i.e. no toiletries but hot water, mosquito net in working order, a/c, towels and wash cloths). The pool and the ocean facing area are really wonderful - just like the pictures. The hotel has access to a good beach. Staff were very accommodating. Pool manager even check if kids could swim and I appreciated the safety concern. Good value for money for our family of 4.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

schöner Urlaub

Sehr erholsam und Strand
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
No había agua caliente para ducharse. Se corto la luz más de 1 día entero. La habitación estaba sucia, la ropa de cama con olor. Las ventanas del cuarto no cerraban, se llenaba de mosquitos. En la recepción no había nadie a partir de las 17pm hasta las 9am del siguiente día, y tampoco logro resolver los inconvenientes. El piso y las reposeras del sector piscina levantados y venidos abajo. Realmente un desastre. Aún aguardamos reembolso por parte de Expedia por promocionar un hotel que no cumple con las condiciones
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The property had no shampoo nor conditioner Bathrooms were very bad Food was very okay
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Прекрасный отдых а Африке

Лучшее соотношение цена-качество, даже не ожидали. Добродушный и услужливый персонал. Вкусная и разнообразная еда. Очень большая и красивая территория отеля.
Stayed 8 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Lily Palms were very kind, friendly and always ready to help. Food at Mapango restaurant was really tasty. Our toilet was somewhat not so clean and the shower area lacked a soap holder and the plastic curtain that shields water from splashing to other areas.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness

Naja

Leider etwas Alt. Der Pool ist zwar absolut top mir der Aussicht,aber 4* war wohl einmal.Heute max 3*. Bett war zu weich und machte bei jeder Bewegung krach.Wlan nur im Receptionsbereich verfügbar.
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Prisvärt hotell vid fin vik med härlig sandstrand

Prisvärt hotell vid fin vik med härligt vit sandstrand. Hotellet hade tre pooler. Hög och lågvatten i havet, liksom längs hela kusten, och det möjliggjorde promenad ut runt öarna i viken. Vid vårt besök ca 40 gäster av kapaciteten runt 180 så var det lugnt och behagligt. Vi hade all-inclusive och bufféerna var bra, mycket italiensk mat (italiensk ägare), en kväll afrikansk mat som uppskattades. Kvällstid uppträdande med bl.a. Masaier, akrobatik och därutöver div. dans/sångtävlingar med varierande kvalité. Anläggningen/rummet var något sliten i jämförelse med bilderna. Sängarna hårda vilket är vanligt förkommande i denna del av världen. Wifi fanns i reception och delvis på poolområdet o fungerade relativt bra. Gångavstånd till angränsande vikar och andra hotell liksom område/gata med bank, matbutik och diverse försäljare. Bemötande och service var bra. Vattenaerobics, volleyboll och andra aktiviteter ordnades. Souvenir/kläd-butiken på hotellet hade bra kvalité och priser i nivå med försäljarna utanför hotellet. Info och hjälp med div. utflykter erbjuder hotellet liksom säljare på stranden/gatan men utan att vara allt för påträngande.
Stayed 2 nights in Jan 2019

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