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Serena Inn & Suites - Sundance

2.5 star property
Hotel near Washington Park in Sundance

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Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor spa tub
Reception
Front of property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Washington Park
    ‪3 min drive‬
  • Place, Clarenbach Memorial Park
    ‪3 min drive‬
  • Place, Sundance Square
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(88 reviews)
  • 178 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Desk, blackout drapes, iron/ironing board, free WiFi

Room

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sundance

In Sundance .You'll find Washington Park and Clarenbach Memorial Park within 2 miles (3 km) of this hotel. Devils Tower National Monument is 29.3 mi (47.1 km) away.

What's nearby

  • Washington Park - 3 min drive - 2.0 miles
  • Clarenbach Memorial Park - 3 min drive - 2.4 miles
  • Sundance Square - 3 min drive - 2.4 miles
  • Sundance City Park - 3 min drive - 2.4 miles
  • Devils Tower National Monument - 36 min drive - 35.9 miles

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Sundance Travel Center - ‬2 min walk
  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Subway - ‬2 min drive
  • ‪The turf - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive

About this property

Serena Inn & Suites - Sundance

Hotel near Washington Park in Sundance
Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. An indoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Serena Inn & Suites - Sundance. Free self parking is available.

This Sundance hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • No smoking on site
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Reception

Bear Lodge Motel

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 605 reviews
$75 nightly
The price is $84
Oct 5 - Oct 6
Total with taxes and fees
Bear Lodge Motel

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

How close is Serena Inn & Suites - Sundance to the airport?

Serena Inn & Suites - Sundance is 68.9 mi (65-min drive) away from the Gillette, WY (GCC-Campbell County) airport, the closest popular airport to the property.

Does Serena Inn & Suites - Sundance have an airport shuttle?

Airport shuttle services are not available at Serena Inn & Suites - Sundance.

Does Serena Inn & Suites - Sundance offer free breakfast?

Serena Inn & Suites - Sundance offers free continental breakfast every day from 6 AM to 10 AM.

Is there a casino at Serena Inn & Suites - Sundance?

No, there is no casino at this hotel.

What time is check-in at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Serena Inn & Suites - Sundance?

This hotel offers free self parking.

Does Serena Inn & Suites - Sundance have a pool?

Serena Inn & Suites - Sundance features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Serena Inn & Suites - Sundance have a spa?

There are no spa services available at this hotel.

How close is Serena Inn & Suites - Sundance to downtown Sundance?

Serena Inn & Suites - Sundance is 1.6 mi away from Sundance.

Reviews

Serena Inn & Suites - Sundance Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

Reviews

10/10 Excellent

CANDICE, Novato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff who were available for my late check-in and very helpful. Nice, clean, comfortable room and excellent continental breakfast options. I would stay again if in the area.
Stayed 1 night in Sep 2025

6/10 Okay

Jay

Disliked: Property conditions & facilities
One of the outlets by the bed wasn’t working . The bedding was minimal. The carpeting in the room was obviously repaired at least once . No extra blanket for the room .
Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good sized room. Tidy and well kept furniture. Comfortable bed Fridge, microwave, coffee machine. Good TV selection. Breakfast was OK. Above usual standards for budget accomodation. .
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

very nice peaceful place. Staff was amazing. I had everything I needed.
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Bed not comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

LaWanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serena Inn was very friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Jamie

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality & spacious!

Very quiet, got a free toothbrush for forgetting 1 of ours! Very nice breakfast!
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Stayed 3 nights in Jun 2025

2/10 Terrible

Randee

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

Joel

Traveled with family
Affordable and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

6/10 Okay

Eileen

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Check in was tough----key wouldn't work. Tried 2 times and he decided to change rooms. He handled it very well and very professsionally. Overall, stay was good.
Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is ok. It is in disrepair. The pool was closed and empty. Everything was just ok. The room was big but smelled like dirty socks. The bed was hard. The room was clean but very basic. No extras.
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Amenities
The hotel I guess was previously a Best Western. Hence on Google maps it says permanently closed. It’s not closed. Older facility but the new owners are working on it. There was evidence of new AC units going in which was needed because our started squealing in the middle of the night. Finally we turned it off and went back to sleep but it was warm. No elevator. Room was clean but older. Staff nice. Breakfast very limited but coffee was good.
Stayed 1 night in Jun 2025

6/10 Okay

Tessa

Traveled with partner
Liked: Cleanliness
It was an okay stay, I was kind of bummed out on breakfast options.
Stayed 1 night in Jun 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for us😀.
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 2 nights in Jun 2025

8/10 Good

Jeff

Stayed 2 nights in Jun 2025

10/10 Excellent

Misty

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Sweet

Traveled with group
We were on a long road trip and booked this property for the location and amenities. Upon check in found out that the pool and hot tub was in operational. Main reason for selecting this property. Staff apologized and noted that Expedia website information was incorrect. Hot tub has not been working for a couple of years.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Second stay here and enjoyed it just as much. The staff at the front desk was very kind and accommodating for my needs as a senior with walking issues. I got well rested in a comfortable bed and clean room. The tv and microwave and fridge were perfect for my needs. If I travel thru here again I would choose rhis place again.
Stayed 2 nights in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, staff was helpful. The pool was closed, which we didn't know ahead of time. The bed was uncomfortable.
Stayed 1 night in Jun 2025

8/10 Good

Richard, Kentfield

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025