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4.3 out of 5

"Great people beautiful hotel Location is super Reception bar area is lovely " More

By a verified traveler on Wed 26 Feb 2020

Hotel Description

Family-friendly 5-star hotel near Smithsonian National Air and Space Museum

City center retreat

Within a 15-minute walk of this Southwest hotel, you'll find National Mall and Jefferson Memorial. Washington Monument and Smithsonian National Air and Space Museum are also within 2 miles (3 km).

Luxury amenities

A full-service spa and an indoor pool are featured at this luxury hotel. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and airport shuttle. Enjoy the health club and perks like free WiFi and a free area shuttle.

Free Internet, comfy beds

The 373 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include 24-hour room service, DVD players, and Smart TVs with digital channels.

Suite, 1 Bedroom, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible, Marina View (Roll In)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oriental Suite, Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed, Accessible, View (Water View, Roll In)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed, View (Water View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite, 1 Bedroom, View (Water View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mandarin Oriental, Washington D.C. ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Oriental, Washington D.C.

Everyone (8) Couples (1)
5 out of 5

Posted by on Sep 27, 2020

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Comment from Hotel Management

Oct 17, 2020 by Management

Thank you for your great review score!

5 out of 5
Great people beautiful hotel Location is super Reception bar area is lovely

Posted by on Feb 26, 2020

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1 out of 5

Posted by on Dec 30, 2019

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5 out of 5

Posted by on Dec 24, 2019

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5 out of 5

Posted by on Nov 26, 2019

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1 out of 5
They charged my card two days after the declined it at the hotel. Never again

Posted by on Feb 21, 2019

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5 out of 5

Lovely hotel and location!

Pros: The room and bathroom were gorgeous. The amenities were superb and the staff were very accommodating and helpful. Room service food was delicious.
Cons: Our only minor gripe was the Sunday breakfast was $30 per person. A bit pricey for the buffet style offerings.
Location: It's in a very quiet section of the city, yet close enough to walk to the museums, mall, monuments, Metro and more. (All "m's" - how funny!)
My husband and I stayed for a 4-day anniversary getaway and it was wonderful! Fairly quick walk to all of the major sites, very quiet location, the hotel was lovely and so were the staff. We would definitely stay there again!

Posted by , from Rhode Island on Oct 24, 2017

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5 out of 5

Beautiful hotel close to museums

Excellent service. Extremely friendly and impeccable cleanness.

Posted by on Feb 20, 2017

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5 out of 5

This hotel was wonderful

Pros: Everything
Location: Close to the mall, museums, taxis always nearby
This hotel was clean, comfortable, and the staff impeccable. Slippers ready at night and the bed was unbelievably comfortable. A wonderful place to stay.

Posted by , from massachusetts on Aug 9, 2015

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5 out of 5

Hamid

Beyond our expectation. Usually I book brand name. This was the kind of hotel if any destination have this hotel I'll try to go there first. Great management.

Posted by , from san diego on Jul 2, 2015

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About the Mandarin Oriental, Washington D.C.

Location 1330 Maryland Ave, SW, Washington, DC 20024

Renovations + Closures

The following facilities or services will be unavailable from August 24 2020 to January 17 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Sauna
  • Spa tub

The following facilities are closed on Monday and Tuesday:

  • Full-service spa
  • Sauna
  • Spa tub

Property Features

Mandarin Oriental, Washington D.C. offers its guests a full-service spa, an indoor pool, and a health club. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 36000 square feet (3344 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at the luxury Mandarin Oriental, Washington D.C.. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 5-star Washington hotel is smoke free.

  • 1 building
  • 373 guestrooms or units
  • 9 levels
  • 36000 sq ft of conference space
  • 3344 sq m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Ronald Reagan Washington National Airport (DCA) (7.1 km / 4.4 mi)
  • Train station: Washington Union Station (4.1 km / 2.5 mi)
  • Metro station: Smithsonian Station (0.6 km / 0.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mandarin Oriental, Washington D.C. offers 373 accommodations with DVD players and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2017.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator available
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Children's robes
  • Children's slippers
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Spa Services

The Spa at Mandarin Oriental, Washington DC has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Long-term renters welcome

This property uses wind energy, plus eco-friendly cleaning products

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQIA friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 24 hours
  • Renewable energy source - wind

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 28 for adults and USD 42 for children (approximately)
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: USD 59.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Mandarin Oriental, Washington D.C. offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.