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Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

3.5-star property
4300 Military Rd Nw, Washington, DC 1-855-201-7819
3.9 out of 5
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See all 16 travelocity Reviews

"Great value. Handicap access. " More

By a verified traveler on Fri 16 Jul 2021

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Hotel Description

3.5-star family-friendly aparthotel near American University, connected to a rail/subway station

Heart of Washington

Your stay at this Northwest aparthotel places you within 6 miles (10 km) of White House and George Washington University. Also within 9 miles (15 km) are Walter E. Washington Convention Center and National Mall.

Renovated in 2016

This aparthotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and WiFi in public areas. There's a gym on site, and a 24-hour front desk and limo/town car service are also provided.

Comfy beds, WiFi

The 198 apartments feature comforts like pillowtop beds and Egyptian cotton sheets, while washers/dryers and living rooms offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and MP3 docks.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$165* Per night/room Aug 7 - Aug 8

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Everyone (6) Couples (3) Family (5)
4 out of 5

Posted by on Dec 13, 2021

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4 out of 5
.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 1, 2021 by Hotel Management

We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!

1 out of 5
Nice hotel but the staff did not accommodate us well, one guy was flat out rude, a lot racist gestures made, and NONE of the amenities are available except for breakfast which was a muffin and a juice to replace the usual open hotel restaurant.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 27, 2021 by Hotel Management

Thank you for sharing your concerns over your experience. Upon learning of it, we immediately began the process of understanding what transpired. Discrimination of any kind has no place in the world, and especially not at our hotel. We never want our valued guests to feel unwelcome or uncared for by our team. I would love the opportunity to connect directly with you to personally apologize for your unacceptable experience and extend an offer to make it right. We all look forward to welcoming you back for a visit that reflects our true values and lives up to the level of hospitality we have come to be known for.

5 out of 5

Posted by on Jul 21, 2021

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5 out of 5
Great value. Handicap access.

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 19, 2021 by Hotel Management

Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not-too-distant future.

3 out of 5
Staff that they had were super!! They seemed under staffed and unprepared to handle room maintenance issues. The rooms seem “tired” and need of an update, not what I expected for a Hilton hotel. Parking was not included in the price of the hotel which was a disappointment. The accommodations were overpriced.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 15, 2021 by Hotel Management

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

4 out of 5
Liked the CVS store ans Cheesecake factory Didn't like the parking and fees associated.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 8, 2021 by Hotel Management

Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

5 out of 5
We really enjoyed our stay at Embassy Suites in DC. It was a short drive into the city to visit the National Mall. Our suite was spacious and clean. There were plenty of electrical outlets to power and charge our phones and computers. There were plenty of nearby restaurants walking distance away. I would surely choose this hotel in the future on our next visit to the area.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 8, 2021 by Hotel Management

Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not-too-distant future!

3 out of 5
We booked a king size bed and receive a twin size double bedroom which my husband and I was not happy about that. We didn't get much help with the front desk regarding the issue, even after showing our physical reservation.

Posted by on May 20, 2021

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Comment from Hotel Management

May 21, 2021 by Hotel Management

Thank you so much for taking the time to write such an informative review. We will absolutely be discussing your points of concern with our staff. Please accept our sincerest apologies for the poor first impression; you should not have had to experience this hassle upon check-in. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to show you the real, world-class experience upon which we’ve built our reputation.

5 out of 5
The woman at the front desk was very Accommodating

Posted by on May 16, 2021

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Comment from Hotel Management

May 19, 2021 by Hotel Management

Thank you so much for your 5-star rating! I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future.

About the Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Location 4300 Military Rd Nw, Washington, DC 20015

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this aparthotel measures 6232 square feet (579 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Washington DC Chevy Chase Pavilion was completed in 2016. This 3.5-star Washington aparthotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • 6232 sq ft of conference space
  • 579 sq m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Metro station: Friendship Heights Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers 198 accommodations with MP3 docking stations and washers/dryers. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Washington aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and laptop-compatible safes. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Washer and dryer
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The aparthotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chevy Chase Embassy Suites
  • Chevy Chase Pavilion
  • Chevy Chase Pavilion Embassy Suites
  • Embassy Suites Chevy
  • Embassy Suites Chevy Chase
  • Embassy Suites Chevy Chase Pavilion Hotel Washington
  • Embassy Suites Chevy Chase Pavilion Washington
  • Embassy Suites Pavilion Chevy Chase
  • Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
  • Embassy Suites Washington D.C. Chevy Chase Pavillion Hotel
  • Embassy Suites D.C. Chevy Chase Pavillion Hotel
  • Embassy Suites D.C. Chevy Chase Pavillion

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.