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4.2 out of 5

"Great places to stay the staff could b a little more friendly " More

By a verified traveler on Sat 07 Mar 2020

Hotel Description

3.5-star family-friendly hotel near Washington National Cathedral, connected to a rail/subway station

Heart of Washington

Your stay at this Friendship Heights hotel places you within 6 miles (10 km) of White House and George Washington University. Also within 9 miles (15 km) are Walter E. Washington Convention Center and National Mall.

Renovated in 2016

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the free cooked-to-order breakfast each morning.

Comfy beds, WiFi

The 198 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while washers/dryers and living rooms offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and MP3 docks.

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$93* Per night/room Apr 15 - Apr 16

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Everyone (10) Family (2)
4 out of 5

Posted by on Jul 1, 2020

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Comment from Hotel Management

Jul 2, 2020 by Lauren

Hello, Thank you for your recent stay at the Embassy Suites Chevy Chase and for sharing your numeric feedback. We hope to host you in the future.

4 out of 5
Great places to stay the staff could b a little more friendly

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 11, 2020 by Lauren

Hello, Thank you for your recent stay at the Embassy Suites Chevy Chase and for sharing your experience. We are glad you enjoyed your stay and are disappointed to hear that our team did not meet your expectation as our goal is to provide all our guests with a best in class experience. We hope we can welcome you back to the Embassy Suites Chevy Chase in the future.

3 out of 5
Property had ample easily accessible parking. Breakfast is included. Air conditioner in room was excessively noisy and had difficulty keeping room cool. Additionally, the flapper in the toilet tank was defective causing the toilet to frequently and noisily refile time and time again.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Lauren

Hello, Thank you for staying at the Embassy Suites Chevy Chase and for sharing your candid experience. We are glad you enjoyed our easily accessible parking and complimentary made to order breakfast. We apologize that the air conditioning and toilet did not meet your expectations. We hope to host you during your next trip to the Washington DC area.

5 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jul 7, 2019 by Lauren

Hello, Thank you for staying at the Embassy Suites Chevy Chase and for posting a numeric response. We hope to host you during your next trip to the Washington DC area.

5 out of 5

Posted by on May 2, 2019

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Comment from Hotel Management

May 7, 2019 by Lauren

Hello, Thank you for your recent stay at our hotel. We hope to host you in the future.

3 out of 5
Everything was good except the laundry facilities. There are very old washers and dryers. The washers worked okay, but the dryers were the worst I’ve ever seen. I spent a lot of time and money drying my clothes. One dryer, the coin slot machine was so hard that it left my hands hurting and marked. I’m extremely disappointed. Additionally, the hotel attended did not have any quarters for the machines. I had to go to the Cheesecake Factory restaurant next door to get quarters. That was extremely ridiculous.

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 23, 2019 by Lauren

Hello, Thank you for your recent stay at the Embassy Suites Chevy Chase and for sharing your experience. We apologize that we missed the mark on your laundry experience at the hotel. We will take a look further into the concerns you brought to our attention. We hope you will give us another opportunity to demonstrate the potential of our hotel in the future.

1 out of 5
1. Room wasn’t ready – we had to wait additional time for them to fix it. I requested a feather free room, hypoallergenic room. There were feather pillows in room. I am highly allergic to them. 2. I preordered room service (Chocolate chip cookies, ruffle potato chips and dr.pepper). I called the hotel 3 times to verify and they said yes. When we finally got our room-none of it had been done. Variety of chips, packaged cookies, and eventually 2 dr. peppers were delivered. There were 3 of us. 3. Shower didn’t drain. Glasses were NOT washed or cleaned. 4. To fix that, they said they would give us $30 credit on our room for room service or dining at the hotel. Told us to go eat on them. I did and my bill is larger. When checking out, the front desk said he had no record of it. 5. I checked my bank account because I tried to pay a bill and it was declined. The hotel charged my debit card the entire hotel stay and other charges. I had given the hotel another card and completed an authorization form prior to check in and at check in. They charged the wrong card and overcharged me. 6. Never got receipt, he said he would email it…never got it 7. Sent in complaint and they said "Thank you for your feedback" lol

Posted by on Aug 14, 2018

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5 out of 5

Excellent Location outside of downtown DC

All staff from the front desk to maintenance provided courteous and friendly service. Sofa bed mattress was of poor quality.

Posted by on Jul 22, 2017

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Comment from Hotel Management

Jul 24, 2017 by Castro

Thank you for your review. We appreciate the feedback.

5 out of 5

Perfect weekend getaway...

Pros: The hotel was clean, the scenery was wonderful in the lobby, and the staff was pleasant..
Cons: The appetizers were very limited at happy hour.
Location: The location was great! There was many places to choose for shopping and dining..
I wanted to surprise my boyfriend for his 40th birthday with a weekend getaway.. When I surfed the web for hotels, the Embassy's location and the fact that happy hour and breakfast came with the room was a plus!!! We would absolutely come again and recommend this hotel to others... The experience was so awesome we wanted to stay another nite!!!

Posted by , from Pikesville, MD on Jun 13, 2017

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Comment from Hotel Management

Jul 24, 2017 by Castro

Hello Seville, Thank you for taking the time to give us feedback on your stay. We are glad that you decided to celebrate with us and will definitely will take your suggestions under consideration for our next celebration together. Have a great day

5 out of 5

Very convenient right above metro station and mall

Excellent hotel. Friendly staff. Delicious free breakfast buffet and happy hour. Convenient location above a metro station to park and ride train into D.C. Also easy access to shopping, restaurants, and movie theatre. Very cute downtown to walk around. Room was clean and updated. My kids said it was the nicest hotel they'd ever seen!

Posted by , from St Louis on Jun 5, 2017

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Comment from Hotel Management

Jul 24, 2017 by Castro

Hello Dave, Thank you for taking the time to leave us a positive review. We are glad that you enjoyed your stay with us and look forward to your next stay. Have a great day,

About the Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Location 4300 Military Rd Nw, Washington, DC 20015

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers its guests an indoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 6232 square feet (579 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Washington DC Chevy Chase Pavilion was completed in 2016. This 3.5-star Washington hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • 6232 sq ft of conference space
  • 579 sq m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Metro station: Friendship Heights Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers 198 accommodations with MP3 docking stations and washers/dryers. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Washington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and laptop-compatible safes. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Washer and dryer
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception on select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chevy Chase Embassy Suites
  • Chevy Chase Pavilion
  • Chevy Chase Pavilion Embassy Suites
  • Embassy Suites Chevy
  • Embassy Suites Chevy Chase
  • Embassy Suites Chevy Chase Pavilion Hotel Washington
  • Embassy Suites Chevy Chase Pavilion Washington
  • Embassy Suites Pavilion Chevy Chase
  • Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
  • Embassy Suites Washington D.C. Chevy Chase Pavillion Hotel
  • Embassy Suites D.C. Chevy Chase Pavillion Hotel
  • Embassy Suites D.C. Chevy Chase Pavillion

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.