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4.3 out of 5

"Property had ample easily accessible parking. Breakfast is included. Air conditioner in room was excessively noisy and had difficulty keeping room c ... " More

By a verified traveler on Sun 04 Aug 2019

Hotel Description

Family-friendly 3.5-star hotel near Washington National Cathedral

Heart of Washington

Your stay at this Friendship Heights hotel places you within 3 miles (5 km) of American University and Washington National Cathedral. Smithsonian's National Zoo and Georgetown University are also within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the health club and free cooked-to-order breakfast each morning.

Comfy beds, WiFi

The 198 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while washers/dryers and living rooms offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and MP3 docks.

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$129* Per night/room Feb 29 - Mar 1

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Everyone (8) Family (2)
3 out of 5
Property had ample easily accessible parking. Breakfast is included. Air conditioner in room was excessively noisy and had difficulty keeping room cool. Additionally, the flapper in the toilet tank was defective causing the toilet to frequently and noisily refile time and time again.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Lauren

Hello, Thank you for staying at the Embassy Suites Chevy Chase and for sharing your candid experience. We are glad you enjoyed our easily accessible parking and complimentary made to order breakfast. We apologize that the air conditioning and toilet did not meet your expectations. We hope to host you during your next trip to the Washington DC area.

5 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jul 7, 2019 by Lauren

Hello, Thank you for staying at the Embassy Suites Chevy Chase and for posting a numeric response. We hope to host you during your next trip to the Washington DC area.

5 out of 5

Posted by on May 2, 2019

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Comment from Hotel Management

May 7, 2019 by Lauren

Hello, Thank you for your recent stay at our hotel. We hope to host you in the future.

3 out of 5
Everything was good except the laundry facilities. There are very old washers and dryers. The washers worked okay, but the dryers were the worst I’ve ever seen. I spent a lot of time and money drying my clothes. One dryer, the coin slot machine was so hard that it left my hands hurting and marked. I’m extremely disappointed. Additionally, the hotel attended did not have any quarters for the machines. I had to go to the Cheesecake Factory restaurant next door to get quarters. That was extremely ridiculous.

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 23, 2019 by Lauren

Hello, Thank you for your recent stay at the Embassy Suites Chevy Chase and for sharing your experience. We apologize that we missed the mark on your laundry experience at the hotel. We will take a look further into the concerns you brought to our attention. We hope you will give us another opportunity to demonstrate the potential of our hotel in the future.

1 out of 5
1. Room wasn’t ready – we had to wait additional time for them to fix it. I requested a feather free room, hypoallergenic room. There were feather pillows in room. I am highly allergic to them. 2. I preordered room service (Chocolate chip cookies, ruffle potato chips and dr.pepper). I called the hotel 3 times to verify and they said yes. When we finally got our room-none of it had been done. Variety of chips, packaged cookies, and eventually 2 dr. peppers were delivered. There were 3 of us. 3. Shower didn’t drain. Glasses were NOT washed or cleaned. 4. To fix that, they said they would give us $30 credit on our room for room service or dining at the hotel. Told us to go eat on them. I did and my bill is larger. When checking out, the front desk said he had no record of it. 5. I checked my bank account because I tried to pay a bill and it was declined. The hotel charged my debit card the entire hotel stay and other charges. I had given the hotel another card and completed an authorization form prior to check in and at check in. They charged the wrong card and overcharged me. 6. Never got receipt, he said he would email it…never got it 7. Sent in complaint and they said "Thank you for your feedback" lol

Posted by on Aug 14, 2018

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5 out of 5

Excellent Location outside of downtown DC

All staff from the front desk to maintenance provided courteous and friendly service. Sofa bed mattress was of poor quality.

Posted by on Jul 22, 2017

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Comment from Hotel Management

Jul 24, 2017 by Castro

Thank you for your review. We appreciate the feedback.

5 out of 5

Perfect weekend getaway...

Pros: The hotel was clean, the scenery was wonderful in the lobby, and the staff was pleasant..
Cons: The appetizers were very limited at happy hour.
Location: The location was great! There was many places to choose for shopping and dining..
I wanted to surprise my boyfriend for his 40th birthday with a weekend getaway.. When I surfed the web for hotels, the Embassy's location and the fact that happy hour and breakfast came with the room was a plus!!! We would absolutely come again and recommend this hotel to others... The experience was so awesome we wanted to stay another nite!!!

Posted by , from Pikesville, MD on Jun 13, 2017

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Comment from Hotel Management

Jul 24, 2017 by Castro

Hello Seville, Thank you for taking the time to give us feedback on your stay. We are glad that you decided to celebrate with us and will definitely will take your suggestions under consideration for our next celebration together. Have a great day

5 out of 5

Very convenient right above metro station and mall

Excellent hotel. Friendly staff. Delicious free breakfast buffet and happy hour. Convenient location above a metro station to park and ride train into D.C. Also easy access to shopping, restaurants, and movie theatre. Very cute downtown to walk around. Room was clean and updated. My kids said it was the nicest hotel they'd ever seen!

Posted by , from St Louis on Jun 5, 2017

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Comment from Hotel Management

Jul 24, 2017 by Castro

Hello Dave, Thank you for taking the time to leave us a positive review. We are glad that you enjoyed your stay with us and look forward to your next stay. Have a great day,

5 out of 5

Great Hotel with direct subway metro access!

Pros: Clean, Quiet and great staff! Made to order breakfast included Direct Metro access to subway
Cons: Bathroom door is a bit quirky as mounted pocket style sliding pocket door on the exterior wall to the bathroom.
Location: Metro Rail access to all of DC right from the lobby to subway. 25-35 minute ride to Union Station, Smithsonian, Arlington etc....(with train change)
My family stayed at this hotel during a sightseeing trip to Washington DC. We found the accommodations very clean and quiet. We enjoyed the included morning breakfast buffet and made to order omelette station. This always makes Embassy Suites a great value when you consider a breakfast for a family of 5 like ours can easily get up to $50 dining out. The Chevy Chase pavilion is a small shopping center with multiple restaurants and a few shops including a CVS near the lobby and all inside the complex. The room was ample with the addition of an air mattress for the 5th person. There was plenty of room for all our things and clothes. Sleeping accommodations in the room included the main bedroom and a sleeper sofa. We use an air mattress or a roll away bed could have been requested. Metro access was 7 stops to Metro Center for train changes or 9 to Union Station. Most of our rides were 20-30 minutes which is excellent time considering surface travel + finding parking is much longer. The only thing as a negative was that the sliding door for the bathroom was a bit odd and at least ours did not have a way to locking mechanism. We only had a few accidental intrusions but when dealing with children and one bathroom it is bound to happen without a lock.

Posted by , from Texas on Aug 9, 2015

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Comment from Hotel Management

Sep 7, 2015 by Lauren

Hi David, Thank you so much for staying with us and leaving a great review! We are happy to see that you also enjoyed the convenience of our location in proximity to the sightseeing and the spacious rooms. Also, thank you very much for your feedback regarding the bathroom door. We definitely hope to see you again soon!

5 out of 5

Great hotel. In great area. Metro downstairs

Everything was great. Exactly what u woukd expect from Embassy! Metro downstairs.

Posted by , from St Louis on Jul 2, 2015

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Comment from Hotel Management

Sep 7, 2015 by Jeff - GM

Thank you so much for staying with us and for sharing such great comments. We appreciate having you as our guest and hope to have you back with us again soon.

About the Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Location 4300 Military Rd Nw, Washington, DC 20015

Property Features

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers its guests an indoor pool, a health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center, limo/town car service, and a meeting room. Event space at this hotel measures 6232 square feet (579 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Washington DC Chevy Chase Pavilion was completed in 2016. This 3.5-star Washington hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • 6232 sq ft of conference space
  • 579 sq m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Separate living room1
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (25.1 km / 15.6 mi)
  • Metro station: Friendship Heights Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers 198 air-conditioned accommodations with MP3 docking stations and washers/dryers. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Washer and dryer
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chevy Chase Embassy Suites
  • Chevy Chase Pavilion
  • Chevy Chase Pavilion Embassy Suites
  • Embassy Suites Chevy
  • Embassy Suites Chevy Chase
  • Embassy Suites Chevy Chase Pavilion Hotel Washington
  • Embassy Suites Chevy Chase Pavilion Washington
  • Embassy Suites Pavilion Chevy Chase
  • Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
  • Embassy Suites Washington D.C. Chevy Chase Pavillion Hotel
  • Embassy Suites D.C. Chevy Chase Pavillion Hotel
  • Embassy Suites D.C. Chevy Chase Pavillion

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.