2/10 Terrible
Chavania
Business traveler
Dec 6, 2025
My stay was extremely frustrating due to poor communication between the Courtyard and the Hilton Garden Inn. After arriving tired from travel, I learned my reservation was cancelled without notice and was sent—on foot, in the cold—to another hotel with a letter that didn’t even match my original two-night booking. I was sent back and forth between hotels multiple times, given conflicting information, and even locked out of my room despite being told everything was “sorted out.” Staff seemed confused, and a manager was never available when needed. I wasted time, energy, and patience over an issue that was not my fault. The level of inconvenience and disorganization was unacceptable.
Chavania
Stayed 2 nights in Dec 2025





























