8/10 Good
Mac P., Richmond, VA, US
Mar 18, 2024
Enjoyable Experience
My wife and I stayed in the Noma balcony apartment for a long weekend. We really enjoyed our time. The apartment was bright and comfortable, and we loved the neighborhood. It was a nice touch that live tv was provided. I did not like the fact that Global Luxury Suites makes you sign all kinds of extra documents once you choose their location. I feel like if you are selling your spaces on VRBO, the VRBO reservation process alone should be enough. However, be aware that if you want to rent their space, you have to fill out their extra contracts. They use the Latch app for their key system. We liked the app, but they had not downloaded our keys when we wanted to check in. Quick call to their customer service cleared it up. While there is parking at the unit, it’s expensive. Use the spothero app to find nearby parking for less.
Our biggest issue is with the bed. We thought the bed was extremely cheap and uncomfortable. It was not firm at all and made noise every time one of us got back in the bed. No bar of soap. Overall, we enjoyed our stay!
Mac P.
Stayed 4 nights in Mar 2024