6/10 Aceptable
Wooworld C.
11 ago. 2025
Major Prop Mgr Co.Issues 15 hrs nonstop noise from smoke Det. going off, hot upstairs,no dry towels.
The property is beautiful. The location is 5 stars. here is the rest of the reality. We arrive 4:15. The cleaners left us with no towels and a running dryer that took 5 runs to get them dry and we had to do it for them. The kayaks have no kayak paddles. The AC took 6 hours to cool enough to sleep in the upstairs bed. It cannot keep up with the hot days. we had to stay downstairs until the smoke detector woke all of us up at 2am and then no one could sleep. unable to get the smoke detector disabled ourselves-even the property manager staff needed help how to do it 13 hours later. YES it took 13 hours for iTrip to get out there to turn the non stop maddening chirping off. It filled the house. you couldn't eat or sleep because it was so loud. I have a special needs son so you can guess how this noise went over. There was nowhere you could go without hearing the noise. Half of the 2 day trip was ruined. The manager gaslit me. My complaint was that it should have been fixed early the next morning after starting at 2am. he said it was acceptable to take 13 hours! No offer for a one night refund...no anything. So if the owners feel thats fair -that tells you a lot too. I look back on this with great upset and disappointment for what I paid as a single mother to take my boys for a summer treat....for what? There is more detail of the conversations with the property manager-but you get the idea. So no I do not recommend renting this place with property mgmt like this.
Wooworld C.
Se hospedó 2 noches en julio de 2025