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Salamander Washington DC

5.0 star property
5-star luxury hotel near National Mall

Choose dates to view prices

Photo gallery for Salamander Washington DC

Front of property
Presidential 2-Bedroom Suite | Living area | 55-inch Smart TV with digital channels, TV, pay movies
Indoor pool
Bethune Suite | View from room
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pet friendly

Explore the area

View in a map
1330 Maryland Ave, SW, Washington, DC, 20024
  • Place, National Mall
    ‪3 min walk‬
  • Place, National Museum of African American History and Culture
    ‪12 min walk‬
  • Place, Washington Monument
    ‪12 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe King Room

9.4 out of 10
Exceptional
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Queen Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Queen Room

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Queen Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen Roll In

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Queen Roll In

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Water View King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Water View King Room

9.6 out of 10
Exceptional
(12 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Water View King Roll In

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Water View King Roll In

  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomat Suite

Diplomat Suite | View from room

Diplomat Suite

  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Mayor Suite

Mayor Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Mayor Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

55-inch Smart TV with digital channels, TV, pay movies

Ambassador Suite

  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Bethune Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Bethune Suite

  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony One Bedroom Suite

Deluxe Balcony One Bedroom Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Balcony One Bedroom Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe One Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe One Bedroom Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Marina View One Bedroom Suite

Marina View One Bedroom Suite | Living area | 55-inch Smart TV with digital channels, TV, pay movies

Marina View One Bedroom Suite

8.6 out of 10
Excellent
(7 reviews)
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Marina View One Bedroom Suite Accessible Roll In

Marina View One Bedroom Suite Accessible Roll In | Living area | 55-inch Smart TV with digital channels, TV, pay movies

Marina View One Bedroom Suite Accessible Roll In

10.0 out of 10
Exceptional
(1 review)
  • Marina view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premier Water View One Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Water View One Bedroom Suite

  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Water View King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Water View King Room

9.4 out of 10
Exceptional
(23 reviews)
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Water View Double Queen Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Water View Double Queen Room

9.6 out of 10
Exceptional
(24 reviews)
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Water View Double Queen Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Water View Double Queen Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | View from room

Studio Suite

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe King and Queen Connecting Rooms

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe King and Queen Connecting Rooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Water View King and Queen Connecting Rooms

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Water View King and Queen Connecting Rooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Water View 2-Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Water View 2-Bedroom Suite

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Marina View 2-Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Marina View 2-Bedroom Suite

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Presidential 2-Bedroom Suite

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Bethune 3-Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Bethune 3-Bedroom Suite

  • Sleeps 6
  • 3 King Beds

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About the neighborhood

Washington

City center retreat .Within a 15-minute walk of this Southwest hotel, you'll find National Mall and Jefferson Memorial. National Museum of African American History and Culture and Washington Monument are also within 2 miles (3 km).

What's nearby

  • National Mall - 3 min walk - 0.2 miles
  • Tidal Basin - 3 min walk - 0.2 miles
  • Jefferson Memorial - 8 min walk - 0.5 miles
  • National Museum of African American History and Culture - 12 min walk - 0.7 miles
  • Washington Monument - 12 min walk - 0.7 miles

Getting around

  • Smithsonian Station - 6 min walk
  • Washington Union Station - 9 min drive
  • Ronald Reagan Washington National Airport (DCA) - 11 min drive

Restaurants

  • ‪Dunkin’ - ‬9 min walk
  • ‪Dōgon by Kwame Onwuachi - ‬1 min walk
  • ‪Shake Shack - ‬8 min walk
  • ‪The Grill - ‬8 min walk
  • ‪Tiki TNT - ‬7 min walk

About this property

Salamander Washington DC

5-star luxury hotel near National Mall
Salamander Washington DC offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. Business amenities include a 24-hour business center, 16 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 36000 square feet (3344 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Salamander Washington DC. For a fee, parking is available.

This 5-star Washington hotel is smoke free.

  • 1 building
  • 373 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 36000 sq ft of conference space
  • 3344 sq m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Salamander Washington DC offers 373 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Salamander Spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Refrigerator on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 86.50 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 39 for adults and USD 22 to 22 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.58 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 39 for adults, and USD 22 to 22 for children
  • Covered valet parking fee: USD 86.50 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and cash. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandarin Oriental
Mandarin Oriental Hotel Washington D.C.
Mandarin Oriental Washington D.C.
Washington D.C. Mandarin Oriental
Mandarin Oriental Washington D.C. Hotel
Mandarin Oriental D.C. Hotel
Mandarin Oriental D.C.
Mandarin Oriental, Washington d.c. Hotel Washington Dc
Mandarin Oriental Hotel Washington Dc
Mandarin Oriental Washington Dc
Mandarin Washington Dc
Washington Dc Mandarin Oriental

Frequently asked questions

How close is Salamander Washington DC to the airport?

Salamander Washington DC is 4.4 mi (11-min drive) away from the Ronald Reagan Washington National Airport (DCA) airport, the closest popular airport to the property.

How much does it cost to stay at Salamander Washington DC?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Salamander Washington DC on Nov 24, 2025 start from $268.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Salamander Washington DC have an airport shuttle?

Airport shuttle services are not available at Salamander Washington DC.

Does Salamander Washington DC offer free breakfast?

Free breakfast isn’t offered at Salamander Washington DC, but cooked-to-order breakfast is offered for a fee of between USD 30 and 39 for adults, USD 22 and 22 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Salamander Washington DC?

No, there is no casino at this hotel, but MGM National Harbor Casino (15-min drive) is nearby.

What time is check-in at Salamander Washington DC?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Salamander Washington DC?

Free parking is not available at this hotel. Valet parking is available for USD 86.50 per day.

Does Salamander Washington DC have a pool?

Salamander Washington DC features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does Salamander Washington DC have a restaurant?

There are 2 onsite restaurants, offering options like garden views, al fresco dining, and light fare.

Does Salamander Washington DC have a spa?

Pamper yourself with a day at Salamander Spa, where you can enjoy Ayurvedic treatments, Swedish massages, and reflexology.

How close is Salamander Washington DC to downtown Washington?

Salamander Washington DC is 1.4 mi away from Washington.

Salamander Washington DC Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1021 reviews
Rating 8 - Good. 127 out of 1021 reviews
Rating 6 - Okay. 59 out of 1021 reviews
Rating 4 - Poor. 20 out of 1021 reviews
Rating 2 - Terrible. 15 out of 1021 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mark, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
A little tired.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Bb
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff to cater to any and all of our needs. Easy walk to the Wharf and National Mall. Fantastic accommodations.
Stayed 3 nights in Aug 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the location. The hotel room was very spacious and the bed very comfortable. I was very disappointed we didn't see many food options at the hotel.
Stayed 3 nights in Aug 2025

4/10 Poor

Felisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room has an unclean odor, tub looks nasty, I wouldn’t sit in it; shower looks disgusting, thankfully I have my shower shoes, room needs obvious makeover. I was interested in in room dining, but the room has turned me off. It’s just one night, I can make it. I use to better quality when staying in a five star location.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah Madison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel quite often and Salamander DC is my new favorite hotel. True attention to detail and quality throughout. Professional courteous staff, luxury beds and bedding, in room nespresso machine, soundproofed rooms, elegant bathrooms - even the spa like scent in the main areas is transcendent. Upgrade to the deluxe water view if you can. I also appreciate the hotels proximity to The Wharf where we enjoyed amazing meals and Wed night live music on the floating dock. A wonderful experience all around. You will leave feeling spoiled.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samoane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at the Salamander.

I loved everything about this hotel stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donnetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch!
Stayed 2 nights in Jul 2025

10/10 Excellent

Terica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great place

Stayed 3 nights in Aug 2025

10/10 Excellent

Andres

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facility, amenities and friendly staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Aug 2025

2/10 Terrible

STEFANIA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked two rooms for one night via Expedia and had to extend our stay. They extended our stay at their rates, substantially higher that Expedia and when asked for them to match the price, they declined because there are no rooms available and Expedia is displaying the wrong information. Manager Eskodar at the front desk was rude and noted that “we’re lucky they extended our stay” because the rooms on Expedia don’t exist. Horrible customer service for a manager to tell me that I’m lucky to stay at the property - how about thank you for staying with us - should be retrained.
Stayed 1 night in Aug 2025

10/10 Excellent

Jules

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff were incredibly accommodating friendly and helpful. The only issue was the waitresses were non existent anytime you needed a drink or for someone to take your order.
Stayed 2 nights in Aug 2025

10/10 Excellent

Caring For You

Stayed 1 night in Jun 2025

10/10 Excellent

Marie, Midlothian

Traveled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Tisha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Salamander DC!
Stayed 4 nights in Jul 2025

10/10 Excellent

Suzette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Salamander is my happy place!!

The guest experience at this beautiful hotel really exceeded my expectations. Mr. Gonzalo Patino ( Front Office Mgr) who was very kind and empathetic patiently listened to my grievances and within a few minutes, solved the problem. I have to mention by name some of the wonderful staff like Sabrina & Alexandra who made my checking in and checking out a breeze. To Malik, Dewayne who carefully handled my luggage (even though I changed my room) and Felipe you always had a smile at the door and greeted me going in and coming out to Dolly and Natalia, who served me at the dining area (delicious breakfast)with such grace and poise thank you all for being AMAZING.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2025