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Borgo Santo Pietro

5.0 star property
Family-friendly 5-star hotel near Val di Merse

Choose dates to view prices

Photo gallery for Borgo Santo Pietro

Outdoor pool, free cabanas, pool umbrellas
Creator video - submitted by iinair0205
Suite, Garden Area (Dea Feronia) | Premium bedding, down comforters, minibar, in-room safe
2 restaurants; lunch and dinner served
Suite, Poolside (Casa Gerda) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Loc. Palazzetto, Chiusdino, SI, 53012
  • Place, Eremo di Montesiepi
    ‪2 min drive‬
  • Place, Abbazia di San Galgano
    ‪3 min drive‬
  • Place, Terme Petriolo
    ‪33 min drive‬

Room options

View all photos for Suite (Vecchio Forno)

Suite (Vecchio Forno) | Premium bedding, down comforters, minibar, in-room safe

Suite (Vecchio Forno)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Garden Area (Santo Pietro)

Grand Suite, Garden Area (Santo Pietro) | Premium bedding, down comforters, minibar, in-room safe

Grand Suite, Garden Area (Santo Pietro)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Poolside (Dina Ferri)

Suite, Poolside (Dina Ferri) | Premium bedding, down comforters, minibar, in-room safe

Suite, Poolside (Dina Ferri)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Garden Area (Casa dell'Unicorno)

Suite, Garden Area (Casa dell'Unicorno) | Premium bedding, down comforters, minibar, in-room safe

Suite, Garden Area (Casa dell'Unicorno)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio (Studio Badia)

Junior Studio (Studio Badia) | Premium bedding, down comforters, minibar, in-room safe

Junior Studio (Studio Badia)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Garden Area (Il Melograno)

Suite, Garden Area (Il Melograno) | Premium bedding, down comforters, minibar, in-room safe

Suite, Garden Area (Il Melograno)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Poolside (La Casa dei Fiori Bianchi destra)

Suite, Poolside (La Casa dei Fiori Bianchi destra) | Premium bedding, down comforters, minibar, in-room safe

Suite, Poolside (La Casa dei Fiori Bianchi destra)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Poolside (La Casa dei Fiori Bianchi destra)

Premium bedding, down comforters, minibar, in-room safe

Suite, Poolside (La Casa dei Fiori Bianchi destra)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Via del Pellegrino)

Junior Suite (Via del Pellegrino) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Via del Pellegrino)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room (Sir Vincent)

Deluxe Room (Sir Vincent) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room (Sir Vincent)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Garden Area (Dea Feronia)

Suite, Garden Area (Dea Feronia) | Premium bedding, down comforters, minibar, in-room safe

Suite, Garden Area (Dea Feronia)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Giardin de' Fiori)

Junior Suite (Giardin de' Fiori) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Giardin de' Fiori)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Garden Area (Basilico)

Suite, Garden Area (Basilico) | Premium bedding, down comforters, minibar, in-room safe

Suite, Garden Area (Basilico)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Rinaldo di Sorciano)

Suite (Rinaldo di Sorciano) | Premium bedding, down comforters, minibar, in-room safe

Suite (Rinaldo di Sorciano)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Valle Serena)

Suite (Valle Serena) | Premium bedding, down comforters, minibar, in-room safe

Suite (Valle Serena)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Garden Area (Rosmarino)

Suite, Garden Area (Rosmarino) | Premium bedding, down comforters, minibar, in-room safe

Suite, Garden Area (Rosmarino)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden Area (La Mora)

Junior Suite, Garden Area (La Mora) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden Area (La Mora)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Garden Area (Maggiorana)

Suite, Garden Area (Maggiorana) | Premium bedding, down comforters, minibar, in-room safe

Suite, Garden Area (Maggiorana)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden Area (L'Ulivo)

Junior Suite, Garden Area (L'Ulivo) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden Area (L'Ulivo)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (San Galgano)

Deluxe Room (San Galgano) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room (San Galgano)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Garden Area (Casa Ellen)

Suite, Garden Area (Casa Ellen) | Premium bedding, down comforters, minibar, in-room safe

Suite, Garden Area (Casa Ellen)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Poolside (Casa Gerda)

Suite, Poolside (Casa Gerda) | Premium bedding, down comforters, minibar, in-room safe

Suite, Poolside (Casa Gerda)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Chiusdino

Chiusdino retreat .You'll be within half a mile (1 km) of Val di Merse and 2 miles (3 km) of Abbazia di San Galgano with a stay here. Eremo di Montesiepi is within 2 miles (3 km) and I Canaloni del Torrente Farma is within 12 miles (20 km).

What's nearby

  • Eremo di Montesiepi - 2 min drive - 2.3 miles
  • Abbazia di San Galgano - 3 min drive - 2.7 miles
  • I Canaloni del Torrente Farma - 30 min drive - 11.8 miles
  • Terme Petriolo - 33 min drive - 22.4 miles
  • Cathedral of Massa Marittima - 34 min drive - 22.0 miles

Getting around

  • Siena Station - 35 min drive
  • Florence Airport, Peretola (FLR) - 101 min drive

Restaurants

  • ‪La Locanda Di Frosini - ‬10 min drive
  • ‪Sull’Albero Trattoria - ‬3 min walk
  • ‪Meo Modo - ‬2 min walk
  • ‪Saporium Borgo Santo Pietro - ‬1 min walk
  • ‪Trattoria La Pescaccia - ‬8 min drive

About this property

Borgo Santo Pietro

Family-friendly 5-star hotel near Val di Merse
Borgo Santo Pietro offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A hot tub, spa services, and a library are also featured at the luxury Borgo Santo Pietro. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking and valet parking are free.

This 5-star Chiusdino hotel is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Borgo Santo Pietro offers 20 accommodations with iPads and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. 26-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Borgo Santo Pietro is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Living room
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Table tennis
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 26-inch LCD TV with cable/satellite channels
  • DVD player
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and April 28.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 350 per vehicle (one-way)
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. Cashless payment methods are available for all transactions.

Property Registration Number IT052010A1YV8JJVK5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Relais Borgo Santo Pietro Chiusdino
Relais Borgo Santo Pietro House
Relais Borgo Santo Pietro House Chiusdino
Relais Borgo Santo Pietro Hotel Chiusdino
Relais Borgo Santo Pietro Hotel
Borgo Santo Pietro Italy/Chiusdino
Borgo Santo Pietro Hotel Chiusdino
Borgo Santo Pietro Hotel
Relais Borgo Santo Pietro
Borgo Santo Pietro Chiusdino
Borgo Santo Pietro Hotel Chiusdino

Frequently asked questions

How close is Borgo Santo Pietro to the airport?

Borgo Santo Pietro is 64 mi (101-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

How much does it cost to stay at Borgo Santo Pietro?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Borgo Santo Pietro on Jun 23, 2026 start from $1,380, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Borgo Santo Pietro have an airport shuttle?

Borgo Santo Pietro offers an airport shuttle 24 hours a day, on request, for a charge of EUR 350 per vehicle, one-way.

Does Borgo Santo Pietro offer free breakfast?

Borgo Santo Pietro offers free buffet breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Borgo Santo Pietro?

No, there is no casino at this hotel.

What time is check-in at Borgo Santo Pietro?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Borgo Santo Pietro?

This hotel offers free self parking and valet parking.

Does Borgo Santo Pietro have a pool?

Borgo Santo Pietro features an outdoor pool.

Does Borgo Santo Pietro have a restaurant?

There are 2 onsite restaurants, offering options like Modern European cuisine, garden views, and al fresco dining.

Does Borgo Santo Pietro have a spa?

This hotel has a spa, which features detox wraps, body scrubs, and body wraps.

How close is Borgo Santo Pietro to downtown Chiusdino?

Borgo Santo Pietro is 2.4 mi away from Chiusdino.

Borgo Santo Pietro Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 58 reviews
Rating 8 - Good. 3 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always wonderful stay here
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gregory

Liked: Amenities
The most magical place I have ever stayed!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Saeeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Life-changing stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent staff. Great activities available and great walking throughout the grounds.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Every thing , it was like being in a heaven 😍
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Shahin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. We had plans to visit other places nearby but ended up spending more of our time within the property itself because we enjoyed it so much.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable property with top of the line service and Michelin dining!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This pristine and beautiful property took our breath away upon arrival. Five star service and amenities abound. Our suite was stunning and well appointed. We felt as if we stepped back in time and were reminded of what outstanding service and accommodations should be like ~ a much needed respite after a busy week in Florence. The restaurants were outstanding. Top notch property and my husband referred to Borgo Santo Pietro as the most beautiful hotel he’s ever stayed at. So very grateful. The Heils
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place wowed us. Incredible.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of a fairy tale
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is unlike anything I've ever experienced. It's beautiful, the staff accommodates your every need, and they really embrace "farm to table ". They organize activities, or allow you to relax as you like. I saw young families there, which surprised me. I was there with my adult daughter as part of a college trip. But this resort is perfect for couples.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Saeeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great experience. A beautiful property, great staff , nice walking areas around it . The farm and animals added a nice charm. We loved the food, the tranquille ambience, hotel cats, everything was great. The only thing they need to improve is the concierge service ( one of them was not very responsive ) and had limited options to suggest even though the area around the property has lots of things to do. Yet, we would be happy to go back. Take care of the cats . And really the food is superb .
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best thing about “Borgo Santo Pietro” are the people that work there. The most memorable place to finish an Italian Vacation. It’s not my first time, and it’s not my last.. Everyone should spend time with “Justino” herb specialist.. he is the nicest person in all of Tuscany The Best cooking class , especially this season.. I came home a pizza maker and Italian Chef
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
The lights in the garden outside are on all night and the curtains don’t block the light. Despite multiple requests they were unable to switch them off. This was emblematic of a generally rigid attitude to service throughout. Breakfast ends abruptly. At exactly ending time all serving spoons are whisked away and doors to food closed. This didn’t stop them running out of yoghurt early however. The food was poor. My bean soup was a warmed up heap of beans that were still cold inside leading me to imagine a rapid but inadequate microwave. The property is beautiful but let down and I came away feeling unhappy and frustrated. The exact opposite of the feeling one wants after a stay in the countryside.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Getulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrível, hotel lindo, restaurante muito bom
Stayed 1 night in May 2025
Verified

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lieu magnifique , personnel à l'écoute et plein de gentillesse . Le restaurant et l'auberge sont délicieux
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

MARIOLGA

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar al que sin duda, volveremos!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhaft alles TOP

Traumhaftes Hotel. Es stimmt alles. Selten so schöne Location gesehen. Sehr sauber und das Personal ist sehr freundlich und zuvorkommend. Alles in allem TOP. Sehr romantisch am Abend. Wir kommen wieder. Es war unvergesslich.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non plus ultra!

Non plus ultra! Kein Wunsch blieb unerfüllt ❤️.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto da urlo . Andate al più presto. Grazie
Stayed 1 night in May 2022
Verified

10/10 Excellent

Douglas W.

Liked: Staff & service, amenities, property conditions & facilities
The main building is gorgeous. The separate cottages for some of the rooms are very large and nice. The food was excellent. It is definitely a very high end property. That is reflected in the price, though. As beautiful as the property was, along with excellent service, I couldn't help but think the price was too high compared to other beautiful places we stayed during our trip to Italy.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing. Our entire experience was wonderful except for several misunderstandings involving dinner reservations, food and drink orders, and the like. Just double-check everything to be sure you're not being misunderstood.
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Linton

Liked: Cleanliness, property conditions & facilities, room comfort

Good, but not great.

One cannot fault the hotel's overall offer, however, I'm afraid it lacked a certain level of detail in terms of some elements of service and also the condition of the bedroom. SERVICE We dined at the Michelin Star restaurant and would not have expected to find a junior server who obviously didn't know the correct manner in which food and drinks should be served. On the last day (my wife's birthday) as requested we were given a secluded garden table, only to find that the cushions and furniture were wet to sit on as a result of the furniture being covered in a heavy dew. This is NOT the level of service on would expect! Finally, on check-out, no-one asked if our stay had been great, was there anything we would like to comment on, good or bad. BEDROOM The bedroom curtains were torn in a couple of places and the bathroom blind didn't come all the way down the window which left one's modesty exposed due to the window overlooking the hotel entrance. The best part of the service was the the anticipative attention given by the members of the pool/tree-house restaurant, they were exceptional.
Stayed 2 nights in Jul 2019