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Complejo Turistico Pucon

Property class: 3.5
Enjoy 2 outdoor pools at this 3.5-star Pucón hotel

Choose dates to view prices

Photo gallery for Complejo Turistico Pucon

A wooden interior with a pool area, benches, and a staircase.
A garden with a pool, a wooden house, and a mountain in the background.
A wooden house with a balcony, a grill, and a table with chairs.
A banquet hall with round tables covered in blue tablecloths and white chairs with blue sashes.
A wooden cabin room with two beds, a table with stools, a fan, and a window.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Calle Prolongacion, Colo Colo #2215, Pucón, Araucania, 4920000
  • Place, La Poza
    ‪3 min drive‬
  • Place, Pucon Beach
    ‪4 min drive‬
  • Place, Enjoy Pucon Casino
    ‪4 min drive‬

Room options

Cabin, 3 Bedrooms, Private Bathroom (6 PAX)

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

Cabin, 5 Bedrooms, Private Bathroom (10 PAX)

  • 5 bedrooms
  • Sleeps 10
  • 2 Double Beds, 4 Twin Beds and 1 Twin Bunk Bed

Townhome (5 pax)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Townhome, 1 Double Bed, Private Bathroom (2 pax)

  • Sleeps 2
  • 1 Double Bed

Triple Room, 1 Bedroom, Accessible, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Triple Room, 3 Twin Beds, Private Bathroom

  • Sleeps 3
  • 3 Twin Beds

Standard Triple Room, 1 Bedroom, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room, 1 Bedroom, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quintuple Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About the neighborhood

Pucón

Close to the beach.You'll find Los Pozones and Santa Clara Monastery within 2 miles (3 km) of this hotel. Lake Villarrica and Museo Mapuche Pucon are also within 2 miles (3 km).

What's nearby

  • Santa Clara Monastery - 15 min walk - 0.8 miles
  • La Poza - 3 min drive - 1.7 miles
  • Cascadas de Rio Turbio - 3 min drive - 1.3 miles
  • Pucon Beach - 4 min drive - 1.9 miles
  • Enjoy Pucon Casino - 4 min drive - 1.9 miles

Restaurants

  • ‪Trawen - ‬2 min drive
  • ‪Black Forest - ‬19 min walk
  • ‪Andiamo Cucina Italiana - ‬19 min walk
  • ‪El Fogón - ‬20 min walk
  • Café de la P

About this property

Complejo Turistico Pucon

Enjoy 2 outdoor pools at this 3.5-star Pucón hotel
As a guest of Complejo Turistico Pucon, you'll find 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at Complejo Turistico Pucon. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pucón hotel.

  • 30 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Dining venue
Complejo Turistico Pucon offers 30 accommodations. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided once per stay.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 10:30 AM for a fee: CLP 12,000 to 15,000 for adults and CLP 10,000 to 11,000 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CLP 25000 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CLP 12000 to 15000 for adults, and CLP 10000 to 11000 for children
  • Pet fee: CLP 25000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 9 AM to 8 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Complejo Turistico Pucon Pucon
Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon Pucon
Pucon Complejo Turistico Pucon Resort
Resort Complejo Turistico Pucon
Complejo Turistico Resort
Complejo Turistico
Complejo Turistico Pucon Hotel
Complejo Turistico Pucon Pucón
Complejo Turistico Pucon Hotel Pucón

Frequently asked questions

Does Complejo Turistico Pucon have an airport shuttle?

Airport shuttle services are not available at Complejo Turistico Pucon.

How close is Complejo Turistico Pucon to the beach?

This hotel is 1.2 mi (5-min drive) from La Poza and 1.6 mi (6-min drive) from Pucon Beach. Don't forget your sunscreen!

Does Complejo Turistico Pucon offer free breakfast?

Free breakfast isn’t offered at Complejo Turistico Pucon, but continental breakfast is offered for a fee of between CLP 12000 and 15000 for adults, CLP 10000 and 11000 for children. It's available every day from 9:00 AM to 10:30 AM.

Is there a casino at Complejo Turistico Pucon?

No, there is no casino at this hotel, but Enjoy Pucon Casino (3-min drive) is nearby.

What time is check-in at Complejo Turistico Pucon?

Check-in start time: 3 PM; Check-in end time: 9 PM.

Is there free parking at Complejo Turistico Pucon?

This hotel offers free self parking.

Does Complejo Turistico Pucon have a pool?

Complejo Turistico Pucon features 2 outdoor pools and an indoor pool. Guests can enjoy pool access from 9 AM to 8 PM.

Does Complejo Turistico Pucon have a restaurant?

Yes, there is a restaurant on site.

Does Complejo Turistico Pucon have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Complejo Turistico Pucon to downtown Pucón?

Complejo Turistico Pucon is 1.2 mi away from Pucón.

Complejo Turistico Pucon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

5.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Elizabeth

Disliked: Cleanliness, room comfort
En primer lugar no era una cabaña era una pieza con baño, en un segundo piso, pésima experiencia Lo que muestran en la gogós no es lo que uno contrata No lo recomiendo y no volvería a ese lugar
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Martina

Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Franklin

Stayed 3 nights in Feb 2022
Verified review

6/10 Okay

STEFANY

Disliked: Staff & service, room comfort
Stayed 4 nights in Jan 2019

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