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"The 500 resort credit wasn't a credit at all but a coupon book, that's very misleading. Other than that, it was a wonderful visit. The staff was amazi
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All-inclusive beachfront property with 5 outdoor pools
On the beach
You'll find Windward Islands and Sandy Beach within a 15-minute walk of this Vieux Fort property. Maria Islands Nature Reserve and Mankote Mangrove are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features free water park access, a full-service spa, and a nightclub. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the lazy river, free kid's club, and children's pool.
Free WiFi, refrigerators
Featuring conveniences like sitting areas and refrigerators, the 250 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free minibar items, furnished balconies or patios, and premium bedding.
Harmony Deluxe Garden View- Adults Only
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Splash Premium Ocean View
Bed Count1 King BedMaximum Occupancy
4 Max
Splash Deluxe Garden View
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Harmony Junior Suite Ocean View - Adults Only
Bed Count1 Twin BedMaximum Occupancy
2 Max
Harmony Premium Ocean View - Adults Only
Bed Count1 Twin BedMaximum Occupancy
2 Max
Harmony Deluxe Ocean View - Adults Only
Bed Count1 King BedMaximum Occupancy
4 Max
Harmony Concierge Premium Oceanview - Adults Only
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Splash Deluxe Ocean View
Bed Count1 King BedMaximum Occupancy
4 Max
Harmony Concierge Junior Suite, Ocean View-Adult Only
Coconut Bay Beach Resort & Spa All Inclusive ratings based on 84 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Coconut Bay Beach Resort & Spa All Inclusive
Everyone (10)Couples (3)Family (1)
3 out of 5
The bathroom is terrible. The place is not too clean.
Posted by Jy on Aug 16, 2019
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5 out of 5
Excellent property. Everything was exactly as advertised. Amenities and food exceeded expectations.
Posted by Benjamin on Jul 29, 2019
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4 out of 5
PROS:
Friendly staff, for the most part. Some really take the time to get to know you, others barely even smile. We appreciated staff members that truly made our stay the best that it could be!
Excellent about handling food allergies! Chefs discuss the menu & your dietary restrictions with you. Many staff members remember you & are pro-active about making sure your food is compliant.
Food was pretty good at the various restaurants, though more variety would be nice. Many served the same desserts & main courses were similar with just slight variations.
Pools & grounds on the Harmony side were well maintained & very nice. Plenty of chaise lounges, umbrellas & hammocks & no additional charges for cabana type seating.
Paradise Beach & Bar was a fun respite from the resort at times. No crowds & a fun atmosphere!
Fun entertainment each evening! Lots of music & dancing! Charity casino night was fun & we loved the piano bar sing-a-long!
CONS:
Getting restaurant reservations upon arrival was difficult. Staff member handling this was not friendly/helpful. We were told that we could not get a reservation for our 1st night there & had to speak to a restaurant manager to work this out. We spoke with several other guests who were told that there were no reservations for the entire week, though restaurants had many empty tables
Buildings are a little tired looking/need a facelift. Room showers need to be replaced/fixed. Humidity in rooms is a problem...Slippery, wet floors!
Posted by Shelly, from Danville on Jul 7, 2019
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4 out of 5
Posted by a verified traveler on Mar 5, 2019
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4 out of 5
The 500 resort credit wasn't a credit at all but a coupon book, that's very misleading. Other than that, it was a wonderful visit. The staff was amazing.
Posted by Jessica, from Virginia on Apr 17, 2018
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5 out of 5
Great Spot
Pros:Friendly staff, great food, lots of food options for sit down or buffet meals. Theme nights and events every night. Premium liquor served.
Cons:nothing
Location:It's isolated from other hotels as most island resorts are.
Beautiful resort, very clean, close to airport. The food is delicious with several specialty restaurants. Great spot for adults and children; with separate spots for each. Staff is so friendly, engaging, and accommodating. The only negative is the beach. There was a lot of seaweed when we were there. They cleaned it up quickly, but even so it isn't much of a beach resort. If you're looking for that this isn't the right spot for you. Despite that had a wonderful time and would recommend to others.
Posted by m, from New York, NY on Mar 5, 2018
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5 out of 5
Did not want to leave this beautiful place!
We went for a short get away to celebrate our anniversary. I knew it was close to the airport and on the Atlantic (not the Caribbean side). The water was choppy and it was windy on the beach but it was very relaxing and beautiful. There is a new bar on the beach and the bartender, Eldon, was the best! There is a lot of turtle grass but they were constantly cleaning it up with a tractor. We hung out at the adult pool most of the day. It wasn't crowded and there were plenty of chairs and towels for the 4 of us each day we were there. Wendell and Kensha were very accommodating. We decided to do an excursion and Eric at the Concierge desk was very helpful. We had Ian as our guide/taxi driver and he was terrific. We visited the Pitons, the mineral springs and a botanical garden. The food at the resort was delicious. We all really liked Calabash and our dinner at La Luna. You have to pay extra for this dining experience but it was worth it (until the rain came and we got soaked). The rum bar was a fun place to hang out after dinner. The bartender, Avika, served us some amazing drinks. The only complaint I have is about the dinner reservations. I read on here that it can be difficult to get reservations once you arrive. I called the day before we came and someone at the front desk said they do not make reservations ahead of time. When we got there on Fri they said they did not have any openings in any of the restaurants until Sun. We were not happy about that.
Posted by Denisedx, from Maryland on Feb 22, 2018
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4 out of 5
nice getaway
Pros:as above
Cons:restaurant reservation system needs to improve greatly ..but as i said they were willing to "fit us in" but should be better system for reservations
Location:botanical garden tour very good /view of pitons
location great - close to airport saved lots of time!
clean but slightly dated room . liked the adult only pools and areas. pools seemed pretty clean and cared for. multiple restaurants .- but difficult to get reservations as wont take them ahead of time and are booked when you get there??? needs some work but they did eventually accomodate our request for seatings .
great aqua aerobics with instructor Vernon- top notch workout! highlight of the activities !
good to great meals @ restaurants . friendly and very accomodating staff. esp liked Kensha, Eldon, Wendell, Avike, Jonelle. Most of the front desk staff helpful . breakfast buffet awesome and Brad and others there very quickly helpful. Eric -consierge very helpful and had can do attitude.
Good beach experience despite being on the atlantic side of the island. CLOSE to airport a total perk! 4 minute shuttle ride! ( versus 1.5 hrs to castries)
Posted by CC, from PA on Feb 21, 2018
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4 out of 5
Coconut Bay - Saint Lucia
Pros:The property and staff were/are amazing. Well maintained hotel, even though it is and older facility, hats off to the owner/management team.
Cons:The bathrooms need to be expanded, too small for two people, however it still worked.
We had a wonderfully relaxing stay at this resort. While it is the only resort on the east coast of the island and only 5 minutes from the airport, we were amazed at how quiet the resort was. The staff is incredible, always happy to help and happy in general. I thought the resort had to be only 50% occupied, we were surprised when we found it was 85% as you never had to wait for anything. Unlike many resorts where you need to wake early to reserve seating beach side, this property always had availability anytime of the day you happened to arrive. Some might not like the location of this property, as you have a continuous 15-20 mph breeze off the Atlantic, but we found it made staying on the beach refreshing, an easy way to regulate the warmth of the sun.
Posted by a verified traveler on Feb 4, 2018
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5 out of 5
Didn't want to leave!
Had such a wonderful stay! The staff is always so friendly, love the adults only option! The excursions were fun!
Posted by a verified traveler on Sep 6, 2016
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About the Coconut Bay Beach Resort & Spa All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (some restrictions)
Activities and facilities/equipment All land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Land activities
Fitness facilities
Paintball
Soccer
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Pilates
Yoga
Kids' club
Supervised activities for children ages 13 years old and younger
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Other inclusions
Roundtrip airport transfers
Not included
Motorized water sports
Sailboats
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Tennis lessons
Windsurfing equipment
Laundry/dry cleaning services
Spa/beauty facilities and services
Offsite tours
Kayaking included
Taxes included
Buffet and à la carte dining
Airport transfers included (roundtrip)
Fitness facilities included
Tennis included
Volleyball included
Laundry/dry cleaning services not included
Soccer (football) included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Paintball included
Spa/beauty facilities and services not included
Offsite tours not included
Scuba diving lessons not included
Yoga classes/lessons included
Windsurfing equipment not included
Pilates classes/lessons included
Sailboats not included
Aerobics classes/lessons included
Tennis lessons not included
Onsite entertainment and activities included
Gratuities included
Additional gratuities accepted
Minibar beverages - restrictions apply
All food and beverages included
Tennis lessons included
Onsite live performances included
All land activities, and recreational facilities and equipment included
Theme parties included
Snorkeling included
Property Features
Coconut Bay Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Coconut Bay Beach Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4-star Vieux Fort property.
250 guestrooms or units
4 levels
2 buildings
9 dining venues
2 bars by the pool
7 bars or lounges
Nightclub
Swim-up bar
Coffee shop
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Terrace on the roof
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Garden
Gift shop
Beauty salon
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free water park access
Number of outdoor pools - 5
Children's pool
Lazy river
Waterslide
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 4
Children's club (free)
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Playground on site
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Vieux Fort (UVF-Hewanorra Intl.) (2.1 km / 1.3 mi)
Property shuttles: Free airport shuttle
Parking: Free self parking
Room Amenities
Coconut Bay Beach Resort & Spa All Inclusive offers 250 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Private balcony or patio (furnished)
Sitting area
Stocked minibar (free)
Flat-screen television
Cable channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Shower
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
Coconut Walk - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Silk - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Calabash - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.
Capri - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Jerk Tree House - This poolside restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Nearby Activities
Outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Safari nearby
Surfing/boogie boarding on site
Horse riding/rental on site
Mountain biking nearby
Tennis lessons on site
Volleyball on site
Beach volleyball on site
Kayaking on site
Hot springs nearby
Windsurfing on site
Yoga classes/instruction on site
Ziplining nearby
Pilates classes on site
Playground on site
Ecotours nearby
Boat tours nearby
Fitness classes on site
Basketball on site
Bicycle rentals on site
Hiking/biking trails nearby
Scuba diving nearby
Spa Services
Kai Mer Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily.
Sauna in spa
Steam room in spa
Number of treatment rooms 9
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Round-trip transportation is included for Hewanorra International Airport only. Guests are advised to collect baggage, clear customs then exit through the one main door and look for the welcome kiosk with the Coconut Bay logo.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No cribs (infant beds) available
Debit cards not accepted
Cash or credit card deposit required
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: USD 85 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Coconut Bay All Inclusive
Coconut Bay Beach Resort
Coconut Bay Beach All Inclusive Vieux Fort
Coconut Bay Beach Resort All Inclusive Vieux Fort
Coconut Bay Beach Vieux Fort
Coconut Bay Beach
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Resort Coconut Bay
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut & Inclusive Inclusive
Coconut Bay Beach Resort & Spa All Inclusive Vieux Fort
You should know
Coconut Bay Beach Resort & Spa All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
