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The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

Property class: 4
4-star hotel near Schönbrunn Palace

Choose dates to view prices

Photo gallery for The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

A hotel lobby with a reception desk, seating area, and large windows.
A fitness room with exercise equipment, a mirrored wall, and a towel rack.
A conference room with a long table, chairs, water bottles, and glasses. There is a whiteboard and a fire extinguisher visible.
A modern restaurant with round tables, blue upholstered chairs, and a ceiling with intricate patterns.
A hotel corridor with doors numbered 505 and 507, a bed in the adjacent room, and a person pulling a suitcase.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Wallgasse 23, Vienna, Vienna, 1060
  • Place, Raimund Theater
    ‪2 min walk‬
  • Place, Mariahilfer Street
    ‪5 min walk‬
  • Place, Wiener Stadthalle
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, a desk with a flat-screen TV, and a chair.

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Standard Room, City View

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Junior Suite, Terrace

  • Sleeps 4
  • 1 King Bed

Junior Suite, Terrace, City View

  • Sleeps 4
  • 1 King Bed

Superior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, City View

A modern hotel room with a large bed, a desk, a chair, and a view of a building through the window.

Superior Room, City View

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Vienna

City center retreat .Your stay at this Mariahilf hotel places you within 2 miles (3 km) of Schönbrunn Palace and Vienna State Opera. Hofburg Imperial Palace and Vienna Christmas Market are also within 3 miles (5 km).

What's nearby

  • Raimund Theater - 2 min walk - 0.1 miles
  • Mariahilfer Street - 5 min walk - 0.3 miles
  • Wiener Stadthalle - 14 min walk - 0.8 miles
  • Haus des Meeres - 19 min walk - 1.0 mile
  • Naschmarkt - 5 min drive - 1.8 miles

Getting around

  • Mariahilfer Gürtel Tram Stop - 3 min walk
  • Vienna West Station - 8 min walk
  • Vienna International Airport (VIE) - 39 min drive

Restaurants

  • ‪Burger King - ‬6 min walk
  • ‪Boca - ‬6 min walk
  • ‪Shibuya Izakaya - ‬5 min walk
  • ‪Travel Shack Vienna - ‬3 min walk
  • ‪COFFEEWERK | Specialty Coffee - ‬7 min walk

About this property

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

4-star hotel near Schönbrunn Palace
The Raphael Vienna Hotel, a member of Radisson Individuals Boutique offers its guests a sauna and a 24-hour fitness center. WiFi is available in public spaces for a fee. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Raphael Vienna Hotel, a member of Radisson Individuals Boutique. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 7 levels
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
The Raphael Vienna Hotel, a member of Radisson Individuals Boutique offers 78 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Nov 1 - Nov 2
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 22 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • 24-hour gym
  • Library
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per stay.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Covered self parking fee: EUR 22 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Das President
Das President Hotel
Das President Vienna
Hotel Das
Mercure Hotel Raphael Wien Opening June 2016 Vienna
Hotel Das President Vienna
Mercure Hotel Raphael Wien Opening June 2016
Mercure Raphael Wien Opening June 2016 Vienna
Mercure Raphael Wien Opening June 2016
Mercure Hotel Raphael Wien Vienna
Mercure Raphael Wien Vienna
Mercure Raphael Wien
Mercure Hotel Raphael Wien (Opening June 2016)
Mercure Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel
Mercure Hotel Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel Vienna

Frequently asked questions

How close is The Raphael Vienna Hotel, a member of Radisson Individuals Boutique to the airport?

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique is 14.1 mi (39-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique on Oct 25, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Raphael Vienna Hotel, a member of Radisson Individuals Boutique have an airport shuttle?

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique offers an airport shuttle 24 hours a day, on request, for a charge of EUR 45 per vehicle, one way.

Does The Raphael Vienna Hotel, a member of Radisson Individuals Boutique offer free breakfast?

Free breakfast isn’t provided at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique, but buffet breakfast is offered for a fee of EUR 20 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique?

No, there is no casino at this hotel, but Casino Wien (8-min drive) is nearby.

What time is check-in at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique?

Free parking is not available at this hotel. Self parking is available for EUR 22 per day.

Does The Raphael Vienna Hotel, a member of Radisson Individuals Boutique have a pool?

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique does not have a pool.

Does The Raphael Vienna Hotel, a member of Radisson Individuals Boutique have a spa?

There are no spa services available at this hotel.

How close is The Raphael Vienna Hotel, a member of Radisson Individuals Boutique to downtown Vienna?

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique is 1.9 mi away from Vienna.

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 232 reviews
Rating 8 - Good. 91 out of 232 reviews
Rating 6 - Okay. 36 out of 232 reviews
Rating 4 - Poor. 18 out of 232 reviews
Rating 2 - Terrible. 12 out of 232 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and spacious room very good value for money
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel in a very good and quiet central location.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Good location and very nice staff.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good value for money. Conviniet location for Milan.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Convenience Location
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair hotel

Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Disliked: Amenities
Good location terrible breakfast small elevators no restaurant or bar
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort

Review of stay

My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
Stayed 6 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Property conditions & facilities

my wife got sick in this hotel

we stayed in the hotel for 2 days before we left my wife began to have itching and burning in the intimate area, she has showered and wiped with a towel provided by the hotel, we went to the doctor the next day and the doctor confirmed that the fungus was taken from the cap towel or toilet that were not disinfected properly
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel is not ready for guests

Our room did not have a working television or refrigerator, even though when we booked these were included in the price. Given the heat of this time of the year the refrigerator was essential. The telephone to reception did not work, even though we were given the number to try. For the 'money' don't stay here until the hotel is established. We understand that this is a work in progress but the hotel should not be advertising what it does not offer at the prices it is charging right now. There were and are plenty of other good choices in Vienna for this price.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
There was building works throughout our stay including exposed wires right outside our room. We moved room as on the first night we were woken up at 7am from a crane outside our window, but the second room overlooked the renovation in the yard so we were woken early again the next day. It’s just not finished yet. You can see it’ll be nice in a few months but it is a building site at the moment. ( our water was turned off and we were told to use a toilet at another hotel- so we couldn’t even use the hotel to relax at ). Just don’t offer rooms until it’s finished. Oh and the aircon apparently doesn’t work until summer but the hearing was turned up high.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour a L'hôtel Mercure Raphaël Un accueil parfait un bon Petit déjeuner La grande chambre très propre Je recommande
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Der Aufenthalt war okay. Es müsste aber etwas renoviert werden. Z. B. zerschließende Teppiche im Flur und vor den Betten. Die Metallleiste am Waschbecken war verrostet. Beim Frühstück ist eine Person völlig überfordert und dass es nur einen Kaffeeautomaten gibt. Dieser war dadurch schnell am Limit und es dauert sehr lange bis die Bohnen aufgefüllt wurden
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat alles wunderbar funktioniert
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Alles schon etwas in die Jahre gekommen, z.T. noch ok, aber total abgewetzte Sessel gehen nicht
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal. Das Zimmer war sauber und das Frühstück toll.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Das Hotel hat eine gute Lage und durch die Bahnanbindung kommt man schnell zu allen Sehenswürdigkeiten von Wien. Direkt an der Mariahilfer Einkaufsstraße gelegen, gelangt man auch zu Fuß problemlos in die Innenstadt mit Museumsquartier, Hofburg, etc. Das Personal ist sehr freundlich und hilfsbereit. Besonders sollte das hervorragende Frühstück erwähnt werden, das in einem liebevoll-eingerichteten Raum eingenommen werden kann.
Zimmer normal eingerichtet
Direkt gegenüber des Raimundtheatets
Frühstücksbuffett
Frühstücksbuffett
Stayed 3 nights in Jan 2026