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Residence Wollzeile

Property class: 3
3-star hotel near Vienna Christmas Market, connected to a rail/subway station

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Photo gallery for Residence Wollzeile

A modern hotel room with a large bed, a sitting area, a bathroom with a bathtub, and a large mirror.
A modern kitchen with dark cabinets, a stainless steel sink, and a dining area with a round table and chairs.
A modern hotel room with a dining area, a kitchen with a black countertop, and a patterned wooden floor.
A hallway with a marble floor, a coat rack with a jacket, a small table with a candle, and a vase with flowers.
A spacious living room with a modern chandelier, a sofa set, and a decorative wall with line art.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Wollzeile 13, Vienna, A-1010
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Suite

A spacious living room with a large flat-screen TV, a wooden coffee table, and a chandelier.

Classic Suite

  • 1184 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite (DS)

A hotel room with a large bed, a bedside table with a lamp, a chair, a small table with a vase, and a view of buildings through sheer curtains.

Deluxe Suite (DS)

  • 1507 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Vienna

Heart of Vienna.At this Innere Stadt hotel, you'll be well placed to visit St. Stephen's Cathedral and Stephansplatz, both steps away. Also, Vienna State Opera is within half a mile (1 km) and Vienna Christmas Market is within 2 miles (3 km).

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.1 miles
  • Stephansplatz - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 8 min walk - 0.5 miles
  • Spanish Riding School - 8 min walk - 0.5 miles
  • Vienna State Opera - 9 min walk - 0.5 miles

Getting around

  • Stubentor U-Bahn - 4 min walk
  • Vienna Mitte Station - 10 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪Figlmüller - ‬2 min walk
  • ‪Lugeck Figlmüller - ‬2 min walk
  • ‪Zanoni & Zanoni - ‬3 min walk
  • ‪Nordsee - ‬3 min walk
  • ‪XO Grill - ‬2 min walk

About this property

Residence Wollzeile

3-star hotel near Vienna Christmas Market, connected to a rail/subway station
Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A sauna, multilingual staff, and tour/ticket assistance are also featured at Residence Wollzeile. Parking is available for a fee. You'll have access to the indoor pool at a partner property.

This 3-star Vienna hotel is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 5 levels
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Residence Wollzeile offers 8 accommodations with safes and bathrobes. Cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: EUR 24 per person

Things to do

  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 25.00 per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 24.00 per person
  • Airport shuttle fee: EUR 70.00 per vehicle (roundtrip)
  • Self parking fee: EUR 40.00 per day
  • Pet deposit: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

Property is also known as

Residence Wollzeile Aparthotel Vienna
Residence Wollzeile Vienna
Residence Wollzeile Aparthotel
Residence Wollzeile Hotel
Residence Wollzeile Vienna
Residence Wollzeile Hotel Vienna

Frequently asked questions

How close is Residence Wollzeile to the airport?

Residence Wollzeile is 11.7 mi (23-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

Does Residence Wollzeile have an airport shuttle?

Residence Wollzeile offers an airport shuttle 24 hours a day, for a charge of EUR 70.00 per vehicle, roundtrip.

Does Residence Wollzeile offer free breakfast?

Free breakfast isn’t provided at Residence Wollzeile, but cooked-to-order breakfast is offered for a fee of EUR 24.00 per person. It's available every day from 8 AM to noon.

Is there a casino at Residence Wollzeile?

No, there is no casino at this hotel, but Casino Wien (9-min walk) is nearby.

What time is check-in at Residence Wollzeile?

Check-in start time: 8:00 AM; Check-in end time: 10:00 PM. Early check-in costs EUR 50 (subject to availability).

Is there free parking at Residence Wollzeile?

Free parking is not available at this hotel. Self parking is available for EUR 40.00 per day.

Does Residence Wollzeile have a pool?

Residence Wollzeile does not have a pool, but guests have access to a nearby indoor pool.

Does Residence Wollzeile have a spa?

There are no spa services available at this hotel.

How close is Residence Wollzeile to downtown Vienna?

Residence Wollzeile is 0.1 mi away from Vienna.

Residence Wollzeile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious Residence in beautiful Vienna

An absolutely fantastic Residence of superb luxury. In a prime area in Vienna, close to all amenities. A fantastic price for a luxury brand new Penthouse with everything you could possibly want to make your stay unforgettable.Vera was superb and we will never forget her kindness and the professional service she gave us. She went out of her way to help and checked in on us to make sure we had everything we needed. Thank you for an incredible stay in Vienna. Our memories will last a lifetime.
Verified review

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is within walking distance, friendly stuffs, spacious and clean rooms. Will love to be back soon !
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was very clean and beautiful. The staff was very friendly and helpful! Location is perfect! My family had a great time here😊
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Serguei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a broken elevator

This is a great property in a great area. Unfortunately the only building elevator broke down and we had to climb stairs for 4 last days of 6 days stay. This ruined vacation for our handicapped family member. The residence sent a fruit basket and we appreciated the effort, though I would consider a room rate reduction to be an appropriate compensation!
Stayed 6 nights in Dec 2018
Verified review

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern apartment. Worth to try

Modern decoration. Value for money.
Verified review

4/10 Poor

adam

Liked: Cleanliness
Disliked: Staff & service

Non-responsive management

Automatic lights kicked on several times while we were there, including at 4am twice. We told management, who did not even respond to texts or emails. I understand that there is no onsite management, but that is a pretty basic request. Apartment was also a hotel room, absolutely nothing like the featured apartments seen in the photos.
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, perfect staff!

This is a fabulous place to stay in Vienna! It is in the perfect location- 5 min walk or less to Stephansplatz, half a block from Figlmueller (most famous Wiener schnitzel) across the street from a very good cafe (Cafe Diglas) and I could go on. Super easy for transport everywhere- you are at the heart of the city! Staff is amazing!!!! Vera responded to questions extremely rapidly, very accommodating! (Even when she was off, Niklas responded to email almost immediately!). Asked for early check in and they made it work! We made it through the the airport in record time and arrived 30 min even earlier than predicted (after overnight flight from USA with kids). Two staff members called Vera immediately, she was there in less than 5 min and we were in the room immediately! They appear to be doing SOM renovations/apartment conversions but always blissfully quiet and most accommodating and incredibly nice staff ever! As for the roo- we stayed in 301/311- two bedrooms, kitchen and living room with sofa bed. My family (2 adults, 3 kids) loved it. It is incredibly posh, a bit awkward layout given it is an older building updated to posh apartment and done extremely well. Beds are definitely firm, everything else fantastic! I normally reserve my highest ratings for incredible resorts, but I cannot imagine a better place AND staff for a stay in Vienna! This is the best you will find- book here if available and consider yourself extremely lucky!
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

samira

Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort