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Pertschy Palais Hotel

4.0 star property
4-star hotel near Schönbrunn Palace

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Photo gallery for Pertschy Palais Hotel

Lobby sitting area
Lobby lounge
Family Room | Premium bedding, minibar, in-room safe, iron/ironing board
Breakfast buffet
Family Room | Premium bedding, minibar, in-room safe, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Habsburgergasse 5, Vienna, Vienna, 1010
  • Place, Hofburg Imperial Palace
    ‪2 min walk‬
  • Place, St. Stephen's Cathedral
    ‪3 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Single Room

8.4 out of 10
Very good
(7 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, minibar, in-room safe, iron/ironing board

Classic Double or Twin Room

7.4 out of 10
Good
(17 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, iron/ironing board

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Vienna

City center stay.A stay at this Innere Stadt hotel places you steps from Spanish Riding School and a 5-minute walk from Hofburg Imperial Palace. St. Stephen's Cathedral and Vienna State Opera are also within half a mile (1 km).

What's nearby

  • Hofburg Imperial Palace - 2 min walk - 0.1 miles
  • Spanish Riding School - 2 min walk - 0.1 miles
  • St. Stephen's Cathedral - 3 min walk - 0.2 miles
  • Stephansplatz - 3 min walk - 0.2 miles
  • Vienna State Opera - 8 min walk - 0.4 miles

Getting around

  • Herrengasse U-Bahn - 5 min walk
  • Vienna Mitte Station - 18 min walk
  • Vienna International Airport (VIE) - 33 min drive

Restaurants

  • ‪Demel – K.u.K. Hofzuckerbäcker - ‬3 min walk
  • ‪Demel - ‬3 min walk
  • ‪Julius Meinl - ‬3 min walk
  • ‪Chattanooga - ‬3 min walk
  • ‪Segafredo am Graben - ‬2 min walk

About this property

Pertschy Palais Hotel

4-star hotel near Schönbrunn Palace
As a guest of Pertschy Palais Hotel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Pertschy Palais Hotel also features coffee/tea in a common area, concierge services, and laundry facilities.
  • 55 guestrooms or units
  • 4 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
Pertschy Palais Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Graben Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,001 reviews
$176 nightly
The price is $199
Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 34 per day; reservations required; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 8)
  • Nearby parking fee: EUR 34 per day (2297 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, cash, and mobile payments. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Pertschy Palais Hotel Vienna
Pertschy Palais Hotel
Pertschy Palais Vienna
Pertschy Palais
Pension Pertschy Hotel Vienna
Pertschy Hotel Vienna
Pertschy Palais Hotel Hotel
Pertschy Palais Hotel Vienna
Pertschy Palais Hotel Hotel Vienna

Frequently asked questions

How close is Pertschy Palais Hotel to the airport?

Pertschy Palais Hotel is 12.6 mi (33-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

Does Pertschy Palais Hotel have an airport shuttle?

Pertschy Palais Hotel offers an airport shuttle 24 hours a day, on request, for a charge of EUR 75 per vehicle, one-way.

Does Pertschy Palais Hotel offer free breakfast?

Pertschy Palais Hotel does not offer free breakfast.

Is there a casino at Pertschy Palais Hotel?

No, there is no casino at this hotel, but Casino Wien (7-min walk) is nearby.

What time is check-in at Pertschy Palais Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Pertschy Palais Hotel?

Free parking is not available at this hotel.

Does Pertschy Palais Hotel have a pool?

Pertschy Palais Hotel does not have a pool.

Does Pertschy Palais Hotel have a spa?

There are no spa services available at this hotel.

How close is Pertschy Palais Hotel to downtown Vienna?

Pertschy Palais Hotel is 0.2 mi away from Vienna.

Pertschy Palais Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 375 out of 1002 reviews
Rating 8 - Good. 436 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Krzysztof

Stayed 1 night in Sep 2025

6/10 Okay

carmel

Disliked: Property conditions & facilities

5 days at Pertschy September 2025

Excellent location.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Su ubicación es perfecta! A 5 minutos caminando de la Catedral de San Esteban, el Palacio Hofsburg y otras atracciones. El desayuno excelente! Ofrecen una muy buena variedad de quesos, frutas diversas y un buen Café. Además, se agradece que en el lobby dispongan de una máquina para café/Té sin costo
Stayed 2 nights in Aug 2025

10/10 Excellent

Hoi Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

RaDawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is was centrally located to the inner Stadt so that was very nice. It was nice and clean. It was just very hot even with the fan. It’s an old building which adds to the charm, however that does have its downside.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in central Vienna, close to everything. Nice breakfast, well kept property!
Stayed 3 nights in Jul 2025

2/10 Terrible

Rachel

Disliked: Room comfort

Poor experience, don’t stay

Europe was experiencing a heat wave when I was there. The hotel had no air conditioning. The room was over 80 degrees and all they had was 1 fan. My partner has a heart arrhythmia triggered by excessive heat. We could not stay there and checked out a few hours after checking in. The hotel refused to refund any part of our 3 night scheduled stay due to not cancelling within the refundable window.
Stayed 3 nights in Jun 2025

4/10 Poor

Afagh

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The staff at reception were not nice. I asked a question about the breakfast time, and they responded very impolitely, saying that I had already asked this question a couple of times. They also gave me the wrong information about the breakfast time, even after realizing that I had an early morning flight.
Stayed 1 night in Jun 2025

6/10 Okay

Hedy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Patricia A

Traveled with group
Liked: Cleanliness, staff & service, room comfort
This is an old property that has been updated in a way that does not respect its older splendor. People at the front desk are great. The breakfast is wonderful, with friendly people taking care of food matters. I feel that the security of the hotel was somewhat lacking, as people could come in through the driveway and just go up the elevator. Also, there were smoking ash trays by the elevator that smokers used -- so the smell from the ash trays and the smokers were unavoidable. The location is just FANTASTIC and makes up for some of the problems. But I think they could do better by fixing these problems..
Stayed 7 nights in May 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little jewel in the heart on Vienna

Beautiful hotel and great location, the hotel was being refurbished but that didn’t disturb our stay at all
Stayed 1 night in Apr 2025

10/10 Excellent

Frederico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Vienna Centre

Great staff, service, breakfast and location. Highly recommend for someone on a budget.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

oleg

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Cozy and charming hotel. Good location.
Stayed 2 nights in Dec 2024

8/10 Good

Nika

Traveled with family
Liked: Amenities
money worth
Stayed 1 night in Jan 2025

10/10 Excellent

Gesila, Austell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very hospitable and the location is perfect. It’s just around the corner from stephansplats, the center of town. Breakfast buffet was great.
Stayed 1 night in Dec 2024

10/10 Excellent

BDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay in Vienna

I stayed three nights in Vienna, visiting the opera and a couple of the art galleries. This is a very nice hotel located in the historic centre. The staff were very friendly and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magnificent old hotel with lots of character. The breakfast is very good and coffees are available in the lobby. The parking is about a 7 minute walk away and you cannot stop in front of hotel to unload luggage. It is in the middle of the tourist area so easy to walk to restaurants, shopping and attractions.
Stayed 1 night in Nov 2024

8/10 Good

W Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

ERYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looked a single room super last minute not expecting much. Room was small, but had everything I needed and a chandelier to boot. All the super luxury shopping was super close (1 block to the LV, Chanel, Hermes stores). I haven’t had an actual key in awhile and was scared to lose it. I left it at the front desk and they kept it, so, I didn’t have to worry about it as I traveled around the city. The breakfast included was nice and just what I needed to start my days. Friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean rooms, good breakfast and nice stuff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness

Location is amazing!

Location, location, location! Pillows were perfect and the room very clean. The front desk, cleaning and breakfast staff were incredibly friendly. This is an old pensione with no air conditioning, but wonderful!
Stayed 6 nights in Aug 2024

2/10 Terrible

Edward, Medford

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jun 2024