Anantara Palais Hansen Vienna Hotel

5.0 star property
5-star luxury hotel near Sigmund Freud Museum, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Anantara Palais Hansen Vienna Hotel

Daily buffet breakfast (EUR 42.00 per person)
2 bars/lounges
View from room
Indoor pool
1 bedroom, Frette Italian sheets, premium bedding, minibar

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
Schottenring 24, Vienna, Vienna, 1010
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Hofburg Imperial Palace
    ‪14 min walk‬
  • Vienna State Opera
    ‪20 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

Grand Room (Premium, Extra Bed 3Adults)

  • 498.2 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Extra Bed 3 Adults)

  • 569 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Suite (1 Bedroom ExtraBed 2 adults + 1 child)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Presidential Suite

  • 3003 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite (Anantara)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 569 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Junior Suite (French Balcony)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room (Extra Bed 3 Adults)

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Anantara ExtraBed 2 ad + 2 ch)

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room (French Balcony)

  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Extra Bed 2 adults + 1 child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 391.4 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

  • 498.2 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Premium 1 Bedroom)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Vienna

Heart of Vienna.Within a 10-minute walk of this Innere Stadt hotel, you'll find Sigmund Freud Museum and Servitenkirche. Also, Judenplatz is within half a mile (1 km) and St. Stephen's Cathedral is within 2 miles (3 km).

What's nearby

  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Stephansplatz - 11 min walk - 0.6 miles
  • Hofburg Imperial Palace - 14 min walk - 0.8 miles
  • Vienna Christmas Market - 14 min walk - 0.8 miles
  • Vienna State Opera - 20 min walk - 1.1 miles

Getting around

  • Schottenring U-Bahn - 4 min walk
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪U2 U4 Schottenring - ‬3 min walk
  • ‪Flex - ‬5 min walk
  • ‪Schottenring - ‬3 min walk
  • ‪India Gate - ‬5 min walk
  • ‪Qero - ‬4 min walk

About this property

Anantara Palais Hansen Vienna Hotel

5-star luxury hotel near Sigmund Freud Museum, connected to a rail/subway station
Anantara Palais Hansen Vienna Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A sauna, spa services, and multilingual staff are also featured at the luxury Anantara Palais Hansen Vienna Hotel. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1873
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Spa Anantara Palais Hansen has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 52 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies
  • Tablet computer

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.524 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42.00 per person
  • Covered self parking fee: EUR 52 per day
  • Pet fee: EUR 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Frequently asked questions

How close is Anantara Palais Hansen Vienna Hotel to the airport?

Anantara Palais Hansen Vienna Hotel is 12.2 mi (23-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Anantara Palais Hansen Vienna Hotel?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Anantara Palais Hansen Vienna Hotel on Aug 1, 2025 start from $458.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Anantara Palais Hansen Vienna Hotel have an airport shuttle?

Airport shuttle services are not available at Anantara Palais Hansen Vienna Hotel.

Does Anantara Palais Hansen Vienna Hotel offer free breakfast?

Free breakfast isn’t provided at Anantara Palais Hansen Vienna Hotel, but buffet breakfast is offered for a fee of EUR 42.00 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Anantara Palais Hansen Vienna Hotel?

No, there is no casino at this hotel, but Casino Wien (6-min drive) is nearby.

What time is check-in at Anantara Palais Hansen Vienna Hotel?

Check-in start time: 3 PM; Check-in end time: 5 AM.

Is there free parking at Anantara Palais Hansen Vienna Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 52 per day.

Does Anantara Palais Hansen Vienna Hotel have a pool?

Anantara Palais Hansen Vienna Hotel features an indoor pool.

Does Anantara Palais Hansen Vienna Hotel have a restaurant?

Anantara Palais Hansen Vienna Hotel is home to Edvard, which features international cuisine.

Does Anantara Palais Hansen Vienna Hotel have a spa?

Pamper yourself with a day at Spa Anantara Palais Hansen, where you can enjoy massages, hydrotherapy, and mani/pedis.

How close is Anantara Palais Hansen Vienna Hotel to downtown Vienna?

Anantara Palais Hansen Vienna Hotel is 0.6 mi away from Vienna.

Anantara Palais Hansen Vienna Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1002 reviews
Rating 8 - Good. 136 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Popesti Leordeni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Apr 2025

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammad Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you again, Anantara!

As nembers of GHA, We always try to stay at Anantara and mostly it is a right choice!
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Stayed 4 nights in Mar 2025

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, definitely will be staying there again when visiting Vienna
Stayed 3 nights in Apr 2025

6/10 Okay

Ahmad

Traveled with partner
Disliked: Cleanliness, amenities
Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, especially the concierge who helped us sort out our trains to Budapest. Only negative was check-in. We had prepaid for an expensive room only to be told when we checked in that the room was not available. The front desk tried to upsell us to a room that was $100 plus higher a day than the room we paid for. We politely refused and said we wanted the room we paid for - and magically the room became available. Our superior room supposedly had a balcony with a view, more like a false balcony with no views.
Stayed 5 nights in Feb 2025

10/10 Excellent

Valerie, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, modern property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey Ryan

Stayed 4 nights in Dec 2024

6/10 Okay

Yacine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Corina

Stayed 2 nights in Nov 2024

8/10 Good

Connor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional experience at the Anantara Palais Hansen during our visit to Vienna. This hotel truly lives up to its 5-star promise, exceeding all our expectations. The property is stunning, impeccably maintained, and embodies the level of luxury that American travelers associate with high-end hotels. Our rooms were spacious, beautifully furnished, and spotlessly clean, featuring large bathrooms with hot, invigorating showers. Every detail was thoughtfully considered to ensure comfort and style. The staff were outstanding—courteous, professional, and always willing to assist with a smile. Their dedication to service made our stay all the more enjoyable. Located in the heart of the Innere Stadt, the hotel is perfectly situated within walking distance of iconic attractions like the Vienna State Opera and Hofburg Palace. This convenient location made exploring Vienna a breeze. I highly recommend the Anantara Palais Hansen to anyone seeking a luxurious and memorable stay in Vienna. We would gladly stay here again on our next visit.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gianluca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was excellent, the bed was very comfortable and clean looking room.
Stayed 1 night in Nov 2024

10/10 Excellent

Luba

Stayed 4 nights in Oct 2024

10/10 Excellent

Marta

Stayed 1 night in Oct 2024

10/10 Excellent

Arnaud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythibng was perfect. Except for the digital water system in the shower that was a little unreliable
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel

The only minus it was hot weather and was very hot in the room...
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren

Stayed 5 nights in Aug 2024