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Mercure Hotel Raphael Wien

4.0 star property
4-star hotel near Schönbrunn Palace

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Photo gallery for Mercure Hotel Raphael Wien

Exterior
1 bedroom, down comforters, pillowtop beds, in-room safe
Sauna
Lobby lounge
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking available

Explore the area

Map
Wallgasse 23, Vienna, Vienna, 1060
  • Mariahilfer Street
    ‪5 min walk‬
  • Schönbrunn Palace
    ‪3 min drive‬
  • Vienna State Opera
    ‪5 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 Double Bed

1 bedroom, down comforters, pillowtop beds, in-room safe

Studio, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Double Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Vienna

City center retreat .Your stay at this Mariahilf hotel places you within 2 miles (3 km) of Schönbrunn Palace and Vienna State Opera. Hofburg Imperial Palace and Vienna Christmas Market are also within 3 miles (5 km).

What's nearby

  • Mariahilfer Street - 5 min walk - 0.3 miles
  • Wiener Stadthalle - 14 min walk - 0.8 miles
  • Schönbrunn Palace - 3 min drive - 1.4 miles
  • Vienna State Opera - 5 min drive - 1.8 miles
  • Vienna Christmas Market - 5 min drive - 2.2 miles

Getting around

  • Mariahilfer Gürtel Tram Stop - 3 min walk
  • Vienna West Station - 8 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Travel Shack Vienna - ‬3 min walk
  • ‪L'idea al Teatro - ‬1 min walk
  • ‪Duru Kebap 2 - ‬3 min walk
  • ‪Dingelstedt 3 - ‬5 min walk
  • ‪Zum Hagenthaler - ‬4 min walk

About this property

Mercure Hotel Raphael Wien

4-star hotel near Schönbrunn Palace
Mercure Hotel Raphael Wien offers its guests a sauna and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Hotel Raphael Wien. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 7 levels
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Mercure Hotel Raphael Wien offers 78 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Bulgarian, English, French, German, Hungarian, Polish, Romanian, Russian, Serbian, Slovenian, Thai

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person

Things to do

  • 24-hour gym
  • Library
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Covered self parking fee: EUR 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Das President
Das President Hotel
Das President Vienna
Hotel Das
Mercure Hotel Raphael Wien Opening June 2016 Vienna
Hotel Das President Vienna
Mercure Hotel Raphael Wien Opening June 2016
Mercure Raphael Wien Opening June 2016 Vienna
Mercure Raphael Wien Opening June 2016
Mercure Hotel Raphael Wien Vienna
Mercure Raphael Wien Vienna
Mercure Raphael Wien
Mercure Hotel Raphael Wien (Opening June 2016)
Mercure Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel
Mercure Hotel Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel Vienna

Frequently asked questions

How close is Mercure Hotel Raphael Wien to the airport?

Mercure Hotel Raphael Wien is 14 mi (28-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

Does Mercure Hotel Raphael Wien have an airport shuttle?

Mercure Hotel Raphael Wien offers an airport shuttle 24 hours a day, on request, for a charge of EUR 45 per vehicle, one way.

Does Mercure Hotel Raphael Wien offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Raphael Wien, but buffet breakfast is offered for a fee of EUR 18 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Hotel Raphael Wien?

No, there is no casino at this hotel, but Casino Wien (8-min drive) is nearby.

What time is check-in at Mercure Hotel Raphael Wien?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Hotel Raphael Wien?

Free parking is not available at this hotel. Self parking is available for EUR 16 per day.

Does Mercure Hotel Raphael Wien have a pool?

Mercure Hotel Raphael Wien does not have a pool.

Does Mercure Hotel Raphael Wien have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Raphael Wien to downtown Vienna?

Mercure Hotel Raphael Wien is 1.9 mi away from Vienna.

Mercure Hotel Raphael Wien Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 195 reviews
Rating 8 - Good. 83 out of 195 reviews
Rating 6 - Okay. 28 out of 195 reviews
Rating 4 - Poor. 16 out of 195 reviews
Rating 2 - Terrible. 10 out of 195 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Andreas, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel in a very good and quiet central location.
Stayed 1 night in Dec 2024

6/10 Okay

Molly, Singapore

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Maureen

Traveled with group
Disliked: Amenities
Good location terrible breakfast small elevators no restaurant or bar
Stayed 2 nights in Oct 2024

8/10 Good

Margarete

Liked: Cleanliness, staff & service
Convenience Location
Stayed 7 nights in Jul 2024

10/10 Excellent

Giraud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Jacek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair hotel

Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Problems with the toilets in both rooms, one corrected itself , the other was faulty throughout the whole visit. The room was not as clean as expected, and there was a some dirty ladies knickers left inside the wardrobe .
Stayed 2 nights in Sep 2023

6/10 Okay

Gennady

Liked: Cleanliness
Stayed 4 nights in May 2023

10/10 Excellent

Mariana

Stayed 2 nights in Apr 2023

10/10 Excellent

Ekaterini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Stayed 2 nights in Mar 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 3 nights in May 2022

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Super clean and comfy. Right across from the theatre. Only thing that was not good was that we couldn’t figure out how to use the air conditioner.
Stayed 3 nights in Oct 2021

2/10 Terrible

ALBERT

Stayed 4 nights in Jun 2020

8/10 Good

Rodrigo, Lisbon

Traveled with partner
Liked: Cleanliness, staff & service
Hotel has a nice location and it's very cozy. There is a low shelf above the sink in the bathroom, which makes really hard to wash your face without wetting the floor. Apparently there is a leak in the bathtub or in the bathtub glass door. We slept on a twin bed (not double as expected) with two separated blankets.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent business hotel

Stayed 1 night in Jun 2019

8/10 Good

Alaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean & comfortable. Staff at reception very friendly & helpful. Very close to train & tram stops.
Stayed 5 nights in May 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Stayed 4 nights in Mar 2019

2/10 Terrible

Anna Holden

Disliked: Staff & service, property conditions & facilities, room comfort
There was building works throughout our stay including exposed wires right outside our room. We moved room as on the first night we were woken up at 7am from a crane outside our window, but the second room overlooked the renovation in the yard so we were woken early again the next day. It’s just not finished yet. You can see it’ll be nice in a few months but it is a building site at the moment. ( our water was turned off and we were told to use a toilet at another hotel- so we couldn’t even use the hotel to relax at ). Just don’t offer rooms until it’s finished. Oh and the aircon apparently doesn’t work until summer but the hearing was turned up high.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019