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Hotel Caroline

3.0 star property
3-star hotel near Schönbrunn Palace

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Photo gallery for Hotel Caroline

Spa
Fitness facility
Minibar, in-room safe, desk, soundproofing
Balcony
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available
  • Housekeeping

Explore the area

View in a map
Gudrunstraße 138, 1100 Wien, Vienna, Vienna, 1100
  • Place, Belvedere
    ‪17 min walk‬
  • Place, Military History Museum
    ‪19 min walk‬
  • Place, Naschmarkt
    ‪5 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, soundproofing

Comfort Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(33 reviews)
  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, soundproofing

Family Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Vienna

Favoriten stay.Your stay at this Favoriten hotel places you within 3 miles (5 km) of Schönbrunn Palace and Vienna State Opera. St. Stephen's Cathedral and Vienna Christmas Market are also within 3 miles (5 km).

What's nearby

  • Belvedere - 17 min walk - 0.9 miles
  • Military History Museum - 19 min walk - 1.0 mile
  • Vienna Twin Tower - 4 min drive - 1.6 miles
  • Karlsplatz - 5 min drive - 1.8 miles
  • Naschmarkt - 5 min drive - 2.2 miles

Getting around

  • Laxenburger Straße/Gudrunstraße Tram Stop - 2 min walk
  • Vienna Central Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Günay Restaurant - ‬5 min walk
  • ‪Castillo - ‬6 min walk
  • ‪Cezve Cafe - ‬6 min walk
  • ‪China Restaurant Lucky Friend - ‬4 min walk

About this property

Hotel Caroline

3-star hotel near Schönbrunn Palace
Hotel Caroline offers its guests a sauna and a fitness center. WiFi is free in public spaces. Hotel Caroline also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Vienna hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 5 levels
  • Built in 1892
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Caroline offers 76 accommodations with minibars and safes. This Vienna hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 9.50 per person

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 18.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Self parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Caroline Vienna
Hotel Caroline
Hotel Caroline Vienna
Hotel Caroline Hotel
Hotel Caroline Vienna
Hotel Caroline Hotel Vienna

Frequently asked questions

How close is Hotel Caroline to the airport?

Hotel Caroline is 11.7 mi (15-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

Does Hotel Caroline have an airport shuttle?

Airport shuttle services are not available at Hotel Caroline.

Does Hotel Caroline offer free breakfast?

Free breakfast isn’t provided at Hotel Caroline, but buffet breakfast is offered for a fee of EUR 9.50 per person.

Is there a casino at Hotel Caroline?

No, there is no casino at this hotel, but Casino Wien (5-min drive) is nearby.

What time is check-in at Hotel Caroline?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Caroline?

Free parking is not available at this hotel. Self parking is available for EUR 15 per night.

Does Hotel Caroline have a pool?

Hotel Caroline does not have a pool.

Does Hotel Caroline have a spa?

There are no spa services available at this hotel.

How close is Hotel Caroline to downtown Vienna?

Hotel Caroline is 2.1 mi away from Vienna.

Hotel Caroline Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Inside the hotel is modern and clean, the room was a good size with plenty of places to put things, and I found it one of the quieter hotels I've stayed in. I had a friendly welcome and reception is always manned and staff helpful. Located a short walk from a tram stop to Hauptbahnhof or Belvedere (route O), or U-bahn to the Hauptbahnhof, Karlsplatz/Oper, Stephansplatz (U1) the location is convenient, although didn't feel like the best of areas, especially at night. I would recommend this as a place to stay in Vienna.
Stayed 4 nights in Nov 2025

10/10 Excellent

Paul, Simi Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside, nice view, lots of windows, comfortable bed, staff was great. Area outside was just a touch dodgy, with a relatively unoccupied street surrounding a sign that just says "Hotel", leaving patrons a little less certain.
Stayed 1 night in Nov 2025

10/10 Excellent

Zahir

Stayed 3 nights in Nov 2025

10/10 Excellent

Amit Kumar

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. A large room and nice bathroom.
Stayed 1 night in Nov 2025

8/10 Good

alan Fedrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room, spacious, comfortable bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Talal

Liked: Amenities, property conditions & facilities
Thanks to the staff
Stayed 1 night in Oct 2025

10/10 Excellent

CARMENCITA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is sparkling clean and the bed, pillows and linens are very comfortable. Had a good night's sleep. The breakfast was excellent, lots of choices, and the staff are very helpful and accommodating. There is free public transportation available to go around the city if you register with the hotel. Would highly recommend this hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Jerick

Stayed 1 night in Oct 2025

8/10 Good

Kelvin

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast ok easy metro ride to centre
Stayed 1 night in Oct 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel with polite and helpful staff. Breakfast was great. Just a couple of blocks from the subway, so quick and easy access to Old Town area. I felt safe walking with our group.
Stayed 1 night in Sep 2025

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nice staff, breakfast good fresh continental breakfast. Loads of options. Shops for snacks etc nearby. The area is a bit shabby, but it is ok, felt safe to me. Lots of transport connections. 1 stop U bahn to station 4 stops to city centre.
Stayed 4 nights in Sep 2025

6/10 Okay

Jacquelyn

Liked: Cleanliness, property conditions & facilities
This hotel was easily accessible from the main train station and very close to the underground transport system.
Stayed 1 night in Sep 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and staff are great... Close to the Subway which is great, but the subway closes at 12 Sun-Thurs... Not the Hotel's issue. Parking is great, close by and safe. Hotel Caroline is excellent for it's price range. I thank the staff
Stayed 2 nights in Sep 2025

10/10 Excellent

David, Uxbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Very helpful staff. Good breakfast, many and varied dining options nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

badri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from city but so close to metro, tram. Front desk helped me take exact tram/metro combo. Excellent breakfast, lady was grumpy but i highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

MIKYOUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

MASAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7th Visit to Vienna

5 minutes to U1 Kepler Pl. Very convenient location & quiet. Excellent breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the outskirts of Vienna

Lovely hotel, great location for trams and buses into the heart of Vienna. Fabulous pizza restaurant next door.
Bus stop right outside the hot
Very comfortable rooms
Spotlessly clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Anoop

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, property conditions & facilities
The room was modern and clean, so it was a good value. The front desk staff was helpful with giving directions for using public transportation to get to attractions. I would stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Lucjan

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2025