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elaya hotel vienna city center

4.0 star property
4-star hotel near Vienna State Opera

Choose dates to view prices

Photo gallery for elaya hotel vienna city center

Minibar, in-room safe, desk, laptop workspace
View from room
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 20 per person)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Wildpretmarkt 5, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Innere Stadt
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,002 reviews
$145 nightly
The price is $164
Feb 22 - Feb 23
Total with taxes and fees
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About the neighborhood

Vienna

Heart of Vienna.At this Innere Stadt hotel, you'll be well placed to visit Stephansplatz and St. Stephen's Cathedral, both within a 5-minute walk. Vienna State Opera and Vienna Christmas Market are also within 2 miles (3 km).

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.1 miles
  • Stephansplatz - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 5 min walk - 0.3 miles
  • Spanish Riding School - 5 min walk - 0.3 miles
  • Vienna State Opera - 11 min walk - 0.6 miles

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Café Korb - ‬1 min walk
  • ‪Fabios Restaurant Bar - ‬2 min walk
  • ‪Würstelstand Hoher Markt - ‬2 min walk
  • ‪WEIN & CO Bar Stephansplatz - ‬2 min walk
  • ‪the coffee. - ‬3 min walk

About this property

elaya hotel vienna city center

4-star hotel near Vienna State Opera
Elaya hotel vienna city center offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Elaya hotel vienna city center also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This 4-star Vienna hotel is smoke free.

  • 36 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Elaya hotel vienna city center offers 36 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Exterior
Austria Trend Hotel Europa Wien
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,008 reviews
$146 nightly
The price is $164
Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

How close is elaya hotel vienna city center to the airport?

Elaya hotel vienna city center is 11.8 mi (26-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at elaya hotel vienna city center?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center on Feb 16, 2026 start from $159.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does elaya hotel vienna city center have an airport shuttle?

Elaya hotel vienna city center offers an airport shuttle 24 hours a day, on request, for a charge of EUR 45 per vehicle, one-way.

Does elaya hotel vienna city center offer free breakfast?

Free breakfast isn’t provided at elaya hotel vienna city center, but buffet breakfast is offered for a fee of EUR 20 per person. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at elaya hotel vienna city center?

No, there is no casino at this hotel, but Casino Wien (9-min walk) is nearby.

What time is check-in at elaya hotel vienna city center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at elaya hotel vienna city center?

Free parking is not available at this hotel.

Does elaya hotel vienna city center have a pool?

Elaya hotel vienna city center does not have a pool.

Does elaya hotel vienna city center have a spa?

There are no spa services available at this hotel.

How close is elaya hotel vienna city center to downtown Vienna?

Elaya hotel vienna city center is 0.2 mi away from Vienna.

elaya hotel vienna city center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 508 out of 852 reviews
Rating 8 - Good. 256 out of 852 reviews
Rating 6 - Okay. 51 out of 852 reviews
Rating 4 - Poor. 24 out of 852 reviews
Rating 2 - Terrible. 13 out of 852 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Alejandro

Stayed 1 night in Nov 2025

6/10 Okay

Amir

Traveled with group
Disliked: Cleanliness
When we came, no one was at the reception, even that we sent a message that we will come late. Also, we received a one bed room, when we asked for 2 beds. I sent another message about it after our arrival, still didn't get any answers
Stayed 2 nights in Nov 2025

8/10 Good

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were great!
Stayed 3 nights in Oct 2025

8/10 Good

Juliana, Tonawanda

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staff Julia and Messadi were super friendly and spent time speaking with me and helping me improve on my one week Duolingo German! They were super welcoming towards my daughter and me - however I never received that complimentary drink that Expedia told me I would have. Cleaning staff would come in to clean, but the first time, one left the bag they cleaned full of trash, on the dresser chair and the second time in the week, toppled my premium skincare bottles with the product flowing down the side of the sink. Body soap, toilet paper and facial tissues were not refilled even though they cleaned my room unless I told front desk what I required. There was no available - do not disturb sign for me to reject or be notified of cleaning. Pillows were flat and lumpy and yellow on the inside. I had to request for two extra pillows from Julia and the blankets did not sit well inside the duvet cover. When I sat down on the bed it made a squeak like an air mattress. I’m a deep sleeper, but I would be woken up by drunk people in the middle of the night shouting at the top of their lungs and the clacking of their heels. Two nights in a row. It’s no wonder the front door is locked with a code after midnight. Breakfast had a variety of cereal, rolls, eggs, sausages, bacon, fruit and cold cuts. The coffee had to be ordered by the breakfast staff. All in all - the front desk is a lifesaver for this hotel and the location that it is truly 5 mins to the Stephanplatz ubahn
Stayed 5 nights in Oct 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and knowledgable. They were able to help with any queries. That hotel was lovely
Stayed 2 nights in Oct 2025

8/10 Good

Gunter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff who went out of their way to show us where good restaurants are in the immediate neighborhood
Stayed 5 nights in Sep 2025

6/10 Okay

Yuriy

Liked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Brianne

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was very conveniently located near enough to the tourist attractions to be easy to walk to (close to Stephan's cathedral and the subway there), but far enough away to be quiet and away from the buzz. However, the hotel had a weird smell in the lobby area, which didn't translate to the rooms. We didn't eat the breakfast. The staff was very helpful and arranged our transfer to the airport.
Stayed 5 nights in Oct 2025

4/10 Poor

aurens

Traveled with partner
Liked: Cleanliness, staff & service
Nice quiet area, staff was great and very helpful. Hotel was near great authentic dining, shopping, and major attractions. Drawbacks were the soft, lumpy beds. Europe is known for its firm mattresses and ours was far from it. Recommend new mattresses, woke with back muscle soreness attributed to sleeping on their mattress 3 days in a row. Breakfast was $20 per person and was decent. Would not stay here again unless they replaced their mattresses. Request a street view, inside view lacked appeal.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elaya was a nice location. Close to nearby sightseeing
Stayed 3 nights in Oct 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

8/10 Good

Joachim

Traveled with partner
Liked: Cleanliness, staff & service
Great location, near pedestrian area and St Steven’s. Clean and efficient modern hotel!
Stayed 2 nights in Sep 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service
No kettle in the room for tea... not everyone drinks coffee. For a recently refurbished hotel, shower wasn't great, wash basin leaked all over the bathroom floor, room safe was unserviceable, took four days to sort it. Staff were great, helpful & friendly.
Stayed 11 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and many nice places around
Stayed 2 nights in Oct 2025

8/10 Good

Zaky

Stayed 7 nights in Sep 2025

10/10 Excellent

Sorin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Friendly and helpful staff. Would recommend. Just a few rooms on each floor, make it feel quaint and private.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice hotel

We enjoyed being right in the heart of Vienna and walking to amazing sites and shops in this incredible city.
Stayed 2 nights in Sep 2025

8/10 Good

Enya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for 2 nights to sleep, very small room for single person
Stayed 2 nights in Sep 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everyting we wanted to see in Vienna. Staff were excellent storing are bags before check in and after check out to allow us to explore. They were also spot on with dining recomendations.The upgrade to penthouse suite provided us with a very spacious room.
Stayed 3 nights in Sep 2025

8/10 Good

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The manager has gone above and beyond to make our stay comfortable. The AC was broken and he provided us portable AC's until it was fixed the following day. The front desk and the kitchen/dining staff were very nice and made way to accommodate our breakfast requests.
Stayed 5 nights in Jul 2025

4/10 Poor

Loreta

Traveled with partner
Disliked: Property conditions & facilities
Small rooms, terrible building and very late check in
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Elaya in Vienna city center. Waking up and walking right around the corner to St. Stephen's cathedral was a prime location. The price was competitive and fair. Very modern and beautiful accommodation. We were concerned before our stay with some of the reviews commenting on the AC not being reliable or working, when we got to our room it did seem stuffy but the front desk staff came up right away to make sure it was functioning correctly, cleaned the filter, and gave us a fan (which we never ended up needing). So we were very comfortable during our stay. I'd recommend this hotel to anyone going to Vienna!
Stayed 7 nights in Aug 2025

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located hotel

Great hotel in the heart of the city. Close to shops and restaurants.
Stayed 4 nights in Sep 2025