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"The 2 bedroom townhouse at Black Creek is perfect. The only small issue I had was no wifi for my kids to use ipad etc. Other than that no complaints a ... " More

By a verified traveler on Sat 05 Sep 2020

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Hotel Description

3-star ski-in/ski-out hotel with downhill skiing

In Vernon

Your stay at this hotel will put you steps from Mountain Creek Waterpark and a 5-minute walk from Mountain Creek Ski Resort. Granite Peak Quad Ski Lift and Wawayanda State Park are also within 3 miles (5 km).

Water park, 24-hour fitness

This hotel features ski-in/ski-out access, a water park, and a 24-hour gym. There's a free ski shuttle, and ski lessons, ski rentals and ski passes are available on site. Bring the family and enjoy the mini golf, waterslide, and arcade/game room.

Studio Valley View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$239* Per night/room Oct 2 - Oct 3

Studio Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Valley View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Plus Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mountain Creek ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mountain Creek

Everyone (6) Couples (1) Family (6)
4 out of 5

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 26, 2021 by Heather Shafer - Lodging Manager

Thank you for your review - Is there anything we could have done to change your 4 to a 5?

3 out of 5

Posted by on Nov 2, 2020

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Comment from Hotel Management

Nov 4, 2020 by Heather Shafer-Lodging Manager

Hello! Thank you for completing the survive. Would you be available to tell me how we could get your 3 to a 5? Would love to hear back so we can work on getting to that 5 star level!

5 out of 5
The 2 bedroom townhouse at Black Creek is perfect. The only small issue I had was no wifi for my kids to use ipad etc. Other than that no complaints at all, I would definitely recommend this place and would love to visit again.

Posted by , from Queens NY on Sep 5, 2020

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Comment from Hotel Management

Sep 6, 2020 by Chris, front desk

Thank you so much for your feedback

3 out of 5
Hotel management was very nice and accommodating. Only issue I had was the fact that the cleaning people were not wearing masks.

Posted by on Aug 8, 2020

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Comment from Hotel Management

Aug 16, 2020 by Front Desk

We will address this issue immediately

1 out of 5

Posted by on Jul 17, 2020

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Comment from Hotel Management

Jul 18, 2020 by Heather Shafer- Director of Lodging

I am so sorry to hear your stay was not acceptable. Please if you would provide further details so we can rectify the issues you faced. Thanks!

5 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 1, 2020 by front desk

Thanks for you rating, we are so glad you enjoyed your stay!

5 out of 5
Everyone was very friendly rooms very nice Grounds are beautiful

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Heather Shafer -Lodging Manager

Thanks for the review! Come back soon!

1 out of 5
I booked townhouse 1 bedroom and at the reception, they said we sold out. I called Travelocity to change it to a different room, but they wouldn’t do it. At the reception he wouldn’t change me to a different room. After long arguments, I was given a regular room, which was $50 less than what I booked. So I Paid $203 for a room, where I supposed to pay $150. Very bad experience. This money should be refunded to me.

Posted by on Aug 15, 2019

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2 out of 5
a/c in my room was set to 78 thermostat was not adjustable and was told by front desk they would have it checked or fixed .. came back to room later that evening it was set at 78 degrees .no change

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 26, 2019 by Heather Shafer

I'm so sorry to hear about your experience! When an issue is brought to our attention we call the staff member who can fix it and we ask for a follow up to make sure the issue was resolved. I feel awful that your AC was not fixed as soon as you let us know. I will reach out to my front desk and maintenance staff to see where things went wrong. I hope you will give us another shot.

4 out of 5
Loved the property and staff! The fireplace wasn’t working though!

Posted by on May 14, 2019

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Comment from Hotel Management

May 14, 2019 by The Appalachian Hotel Front Desk

We are so glad you enjoyed your stay with us. We do apologize for the fireplace issue. Maintenance is working on the problem. Thank you for your feedback and we hope you will come back and stay with us soon!

Property Features

Have fun with onsite winter activities, including downhill skiing and snowboarding and in warmer months, enjoy mountain biking and ziplining. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Mountain Creek helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a coffee shop/cafe on site. This ski hotel also offers a 24-hour fitness center and ski passes. Self parking is free. Smoking is allowed in designated areas at this 3-star Vernon hotel.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • Built in 2006
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Wedding services available
  • Game room or arcade
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Waterslide
  • Free area shuttle
  • Arcade/game room
  • Miniature golf on site

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and ski shuttle
  • Parking: Free self parking

Room Amenities

Mountain Creek offers 84 accommodations with fireplaces and hair dryers. Cable television is provided. Cribs/infant beds (surcharge) are also available.

  • Fireplace
  • Television
  • Cable channels
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a water park (surcharge), ski-in/ski-out access, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Snowboarding on site
  • Miniature golf on site
  • Snow tubing nearby
  • Hiking/biking trails on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Fishing nearby
  • Mountain biking on site
  • Downhill skiing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 19 and USD 25 for adults, USD 10 and USD 25 for children (approximately)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Creek Hotel Vernon
  • Mountain Creek Hotel
  • Mountain Creek Vernon
  • Mountain Creek Hotel
  • Mountain Creek Vernon
  • Mountain Creek Hotel Vernon

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.