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Gran Hotel Diligencias

4.0 star property
4-star spa hotel near Veracruz Cathedral

Choose dates to view prices

Photo gallery for Gran Hotel Diligencias

Relax by the serene pool surrounded by a grand building with intricate details and palm trees.
Relax in our elegantly designed lobby, featuring a comfortable seating area, ornate pillar, and modern reception desk.
Enjoy meals in this elegant dining area with high ceilings and arched windows.
Stunning church tower with multiple arches and balconies, set amidst a charming urban landscape.
View of a historic church with a distinctive dome and cross.

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym

Explore the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Zócalo
    ‪1 min walk‬
  • Veracruz Cathedral
    ‪2 min walk‬
  • Veracruz Harbour
    ‪3 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(86 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 684 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

  • 684 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, in-room safe, desk

Standard Single Room

8.6 out of 10
Excellent
(62 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Veracruz

Malecon stay.A stay at this Malecon hotel places you steps from Veracruz Cathedral and within a 5-minute walk of Veracruz Harbour. Flea Market and City Museum are also within half a mile (1 km).

What's nearby

  • Zócalo - 1 min walk - 0.0 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 3 min walk - 0.2 miles
  • San Juan de Ulua Castle - 7 min drive - 2.6 miles
  • World Trade Center Veracruz - 10 min drive - 6.2 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

4-star spa hotel near Veracruz Cathedral
Gran Hotel Diligencias offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the business-friendly Gran Hotel Diligencias. Self parking and valet parking are free.

This 4-star Veracruz hotel is smoke free.

  • 121 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Tridosha. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Languages

English, Spanish

Similar properties

Stunning hotel with modern design, featuring spacious balconies and ocean views.

Emporio Veracruz Hotel

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 1,363 reviews
$89 nightly
The price is $108
Aug 10 - Aug 11
Total includes taxes and fees
Emporio Veracruz Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel Diligencias

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

How close is Gran Hotel Diligencias to the airport?

Gran Hotel Diligencias is 6.1 mi (26-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

How much does it cost to stay at Gran Hotel Diligencias?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on Jul 24, 2025 start from $100.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Hotel Diligencias have an airport shuttle?

Gran Hotel Diligencias offers an airport shuttle.

How close is Gran Hotel Diligencias to the beach?

This hotel is 5.8 mi (26-min drive) from Mocambo Beach and 1.5 mi (8-min drive) from Regatas Beach. Don't forget your sunscreen!

Does Gran Hotel Diligencias offer free breakfast?

Gran Hotel Diligencias does not offer free breakfast.

Is there a casino at Gran Hotel Diligencias?

No, there is no casino at this hotel, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (11-min drive) are nearby.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Gran Hotel Diligencias?

This hotel offers free self parking and valet parking.

Does Gran Hotel Diligencias have a pool?

Gran Hotel Diligencias features an outdoor pool.

Does Gran Hotel Diligencias have a restaurant?

Gran Hotel Diligencias is home to Mariscos Villarica, which features Spanish cuisine.

Does Gran Hotel Diligencias have a spa?

Pamper yourself with a day at Spa Tridosha, where you can enjoy body scrubs, hydrotherapy, and hot stone massages.

How close is Gran Hotel Diligencias to downtown Veracruz?

Gran Hotel Diligencias is 0.5 mi away from Veracruz.

Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1052 reviews
Rating 8 - Good. 254 out of 1052 reviews
Rating 6 - Okay. 124 out of 1052 reviews
Rating 4 - Poor. 45 out of 1052 reviews
Rating 2 - Terrible. 38 out of 1052 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 3 nights in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was kept very clean, the staff was very helpful with anything I needed. The area was very central to a lot of the festivities going on for the holiday week I was there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely loved the hotel and the location. It is directly in front of the main central plaza Zocalo. The rooms are a bit outdated but it’s fine because it is literally a 200 year old hotel. The staff is very accommodating and kind. The lobby is always air conditioned and clean. The cleaning staff is quick and restock everything welll. It is definitely a go back hotel.
Stayed 4 nights in Apr 2025

6/10 Okay

Aurora

Stayed 4 nights in Apr 2025

10/10 Excellent

Saul Ivan Ramos, Tlajomulco De Zúñiga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and eat and the amenities.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel, Hillsborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Mar 2025

8/10 Good

ana Rosa

Traveled with partner
Liked: Staff & service
Great location, friendly staff, good dinning options, shopping options inside of the hotel
Stayed 1 night in Mar 2025

6/10 Okay

Jean

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and beautiful. I've stayed at this hotel on every visit to this beautiful city. The shower is very slow, apparently it was remodeled
Stayed 1 night in Mar 2025

6/10 Okay

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Eddy

Traveled with group
Liked: Staff & service
Avery neal of Zocalo
Stayed 5 nights in Mar 2025

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel location is very convenient many restaurants around and entertainment. Very clean and the personal very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel adan

Stayed 1 night in Mar 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, room comfort

Thumbs up

A wonderful old hotel. Very dated and needs some fresh carpet and furniture, but the room is enormous and the view is beyond compare. The bed is very comfortable. You get a wonderful breeze with all the windows. We love the housekeeper- she is so friendly and helpful
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Once the most luxurious hotel in Veracruz.

This is a glorious old hotel that is a bit run down, but was likely the most luxurious thing in Veracruz back in the day. The rooms are spacious, the beds are comfortable, the staff is wonderful. It has a million dollar view of the harbor and the main square from your giant windows. You can hear music all around. It just needs some work, the carpet are run down, chairs looking very used, etc. I would come back.
Stayed 3 nights in Feb 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell boy was extraordinary
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service

Colonial Hotel in Veracruz

We enjoyed staying in this colonial hotel, the staff were helpful for our requests.
Stayed 4 nights in Feb 2025

8/10 Good

Davin

Stayed 2 nights in Jan 2025

8/10 Good

Constantino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has a great buffet! A nice bar with live music every weekend! Great location!
Stayed 6 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jan 2025