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Gran Hotel Diligencias

4.0 star property
4-star spa hotel near Veracruz Cathedral

Choose dates to view prices

Photo gallery for Gran Hotel Diligencias

Outdoor pool
Master Suite | Living room | Flat-screen TV
Master Suite | 1 bedroom, premium bedding, down comforters, in-room safe
View from property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym

Explore the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Zócalo
    ‪1 min walk‬
  • Veracruz Cathedral
    ‪2 min walk‬
  • Veracruz Harbour
    ‪3 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Master Suite

  • 684 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

  • 684 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Single Room

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Veracruz

Malecon stay.A stay at this Malecon hotel places you steps from Veracruz Cathedral and within a 5-minute walk of Veracruz Harbour. Flea Market and City Museum are also within half a mile (1 km).

What's nearby

  • Zócalo - 1 min walk - 0.0 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 3 min walk - 0.2 miles
  • San Juan de Ulua Castle - 7 min drive - 2.6 miles
  • World Trade Center Veracruz - 10 min drive - 6.2 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

4-star spa hotel near Veracruz Cathedral
Gran Hotel Diligencias offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the business-friendly Gran Hotel Diligencias. Self parking and valet parking are free.

This 4-star Veracruz hotel is smoke free.

  • 121 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel Diligencias

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

How close is Gran Hotel Diligencias to the airport?

Gran Hotel Diligencias is 6.1 mi (26-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

Does Gran Hotel Diligencias have an airport shuttle?

Gran Hotel Diligencias offers an airport shuttle.

How close is Gran Hotel Diligencias to the beach?

This hotel is 5.8 mi (26-min drive) from Mocambo Beach and 1.5 mi (8-min drive) from Regatas Beach. Don't forget your sunscreen!

Does Gran Hotel Diligencias offer free breakfast?

Gran Hotel Diligencias does not offer free breakfast.

Is there a casino at Gran Hotel Diligencias?

No, there is no casino at this hotel, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (11-min drive) are nearby.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Gran Hotel Diligencias?

This hotel offers free self parking and valet parking.

Does Gran Hotel Diligencias have a pool?

Gran Hotel Diligencias features an outdoor pool.

Does Gran Hotel Diligencias have a restaurant?

Gran Hotel Diligencias is home to Mariscos Villarica, which features Spanish cuisine.

Does Gran Hotel Diligencias have a spa?

Pamper yourself with a day at SPA TRIDOSHA, where you can enjoy body scrubs, massages, and aromatherapy.

How close is Gran Hotel Diligencias to downtown Veracruz?

Gran Hotel Diligencias is 0.5 mi away from Veracruz.

Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1018 reviews
Rating 8 - Good. 247 out of 1018 reviews
Rating 6 - Okay. 122 out of 1018 reviews
Rating 4 - Poor. 44 out of 1018 reviews
Rating 2 - Terrible. 37 out of 1018 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Eddy

Traveled with group
Liked: Staff & service
Avery neal of Zocalo
Stayed 5 nights in Mar 2025

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel location is very convenient many restaurants around and entertainment. Very clean and the personal very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel adan

Stayed 1 night in Mar 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, room comfort

Thumbs up

A wonderful old hotel. Very dated and needs some fresh carpet and furniture, but the room is enormous and the view is beyond compare. The bed is very comfortable. You get a wonderful breeze with all the windows. We love the housekeeper- she is so friendly and helpful
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Once the most luxurious hotel in Veracruz.

This is a glorious old hotel that is a bit run down, but was likely the most luxurious thing in Veracruz back in the day. The rooms are spacious, the beds are comfortable, the staff is wonderful. It has a million dollar view of the harbor and the main square from your giant windows. You can hear music all around. It just needs some work, the carpet are run down, chairs looking very used, etc. I would come back.
Stayed 3 nights in Feb 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell boy was extraordinary
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service

Colonial Hotel in Veracruz

We enjoyed staying in this colonial hotel, the staff were helpful for our requests.
Stayed 4 nights in Feb 2025

8/10 Good

Davin

Stayed 2 nights in Jan 2025

8/10 Good

Constantino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has a great buffet! A nice bar with live music every weekend! Great location!
Stayed 6 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very close to the historic district, the square in front of the hotel is a local hub for live music and dancing
Stayed 1 night in Jan 2025

10/10 Excellent

joaquin

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Jan 2025

2/10 Terrible

Angeles Rodriguez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near many places to eat and shop.
Stayed 1 night in Jan 2025

10/10 Excellent

michael

Stayed 1 night in Dec 2024

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, room comfort

Location, Location, Location!

It once was elegant but now need to upgrade! Friendly staff. Excellent location, in front of the Cacólos, where there are several restaurants and a historic or Church. Must eat at Gran Café Portals! The make in is a short walking distance. (The location is what makes it worth the money) Parking located across the street, safe and secure. Gym small, no a/c, most of what little equipment they had was broken. No service at poolside.
Historical Church in the square.
Excellent restaurant at local Prices!!
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Liked: Staff & service, property conditions & facilities
Great service, convenient.
Stayed 1 night in Dec 2024

6/10 Okay

Teresa

Traveled with family
Disliked: Staff & service, property conditions & facilities
May be long time ago was very elegant, actually the entrance/lobby it’s very nice. But the rest of the hotel looks very old and deteriorated. Very sad to see how can they let go something so nice and elegant into something so ugly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue maravillosa, las habitaciones, las amenidades y el personal es para destacarse, se nota que si es un hotel antiguo y tiene sus detallitos pero nada que afecte la comodidad del hotel, eso sí, aunque en general toda la habitación estaba limpia, la rejilla del aire acondicionado estaba sucia, ese punto al parecer olvidan limpiarlo, por lo mismo no lo usamos pero no nos hizo falta porque el clima estaba agradable
Stayed 4 nights in Nov 2024