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4.0 out of 5

"Great location and friendly service. No coffee pot in the room. " More

By a verified traveler on Tue 24 Sep 2019

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Hotel Description

Hotel near St. Mark's Square in Venice

City center stay

At this Venice City Center hotel, you'll be well placed to visit St. Mark's Square and Rialto Bridge, both within a 5-minute walk. St. Mark's Basilica and Doge's Palace are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$121* Per night/room Mar 20 - Mar 21

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Serenissima ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Serenissima

Couples (2)
4 out of 5
Great location and friendly service. No coffee pot in the room.

Posted by on Sep 24, 2019

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4 out of 5

Our night in Venice

Pros: The room, the staff, the cleanness, the breakfast, close to the canal, close to Hard Rock Cafe, and St Mark's.
Cons: Not really
Location: See above
We arrived in Venice via plane at about 0730 and grabbed a water taxi to the port the hotel told us to get off.The hotel provided us a map from the boat drop off point from the airport to their hotel, but the map I copied out of Google maps was much better. The walk was about a half mile or three quarters mile over a paved walkway. Although we had three total bags on rollers it wasn't much an effort to find the hotel, but it was getting pretty hot. We got to the hotel about five hours before check in and the staff allowed us to store our bags there while we went to grab a bite to eat. We finished and came back about two hours early and we were told our room was ready. That was God send. We had been awake traveling from Washington State since 0400 the previous morning and when we downed on our beds we slept for four hours. The room was very nice, air conditioned, and quiet. The staff were helpful in giving us directions around the canal and St Mark's. The breakfast was good and filling and again the staff allowed us to store our bags while we explored more of Venice. Overall a very pleasant stay before boarding our cruise ship.

Posted by , from Bellingham, Wa on Jul 29, 2016

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Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Hotel Serenissima also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. This Venice hotel is smoke free.

  • 36 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Venice Santa Lucia Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Serenissima offers 36 air-conditioned accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers. This Venice hotel provides complimentary wireless Internet access.

  • In-room dining
  • Television
  • Satellite channels
  • Premium channels
  • Bathtub or shower
  • Cribs (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Hotel Serenissima offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 15 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.40 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Serenissima
  • Hotel Serenissima Venice
  • Serenissima Venice
  • Serenissima Hotel Venice
  • Hotel Serenissima Hotel
  • Hotel Serenissima Venice
  • Hotel Serenissima Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.