85% Based on 1290 reviews TripAdvisor Traveler Rating 4.5 out of 5

Enter dates to see availability

Hotel Description

A luxury stay in Venice awaits you at Hotel Metropole. Within just a 10-minute stroll, you'll find popular attractions like Bridge of Sighs and St. Mark's Basilica. Highlights at this boutique hotel include a restaurant and in-room free WiFi.

Satellite TV, in-room childcare, and in-room massages are featured in all 67 individually decorated rooms. Minibars provide refreshments, and room service is also available. Nice touches include bathrobes, slippers, and designer toiletries. Safes, hair dryers, and phones are also available.

The fine-dining restaurant, Met Restaurant, is open for lunch. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Castello hotel include Doge's Palace and St. Mark's Square.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend out of 1290 reviews

Excellent 829
Good 313
Average 90
Poor 35
Terrible 23
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Tour/ticket assistance, multilingual staff, and a garden are also featured at the luxury Hotel Metropole. The hotel can provide concierge services and wedding services. Smoking is allowed in designated areas at this 5-star Venice hotel.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Built in 1800
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Venice (VCE-Marco Polo) (17.9 km / 11.2 mi)
  • Train station: Venice Santa Lucia Station (5.6 km / 3.5 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Hotel Metropole offers 67 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Met Restaurant - This fine-dining restaurant serves lunch only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 30 per accommodation, per night
  • Maximum 1 per room (weight limit: 5/6 kg)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: EUR 5 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35.00 per person (approximately)
  • Airport shuttle fee: EUR 235 per vehicle (one way)
  • Pet fee: EUR 30 per accommodation, per night
  • Rollaway bed fee: EUR 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • The property is a member of Preferred Hotels & Resorts.