2/10 Terrible
John
Jan 19, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As most of you know I’m a travel blogger and I always give a property the benefit of the doubt. I arrived at this hotel excited to be in Venice. Was greeted by a not very friendly front desk clerk. I guess he thought he’d punish my enthusiasm by giving me the smallest, darkest room across from the breakfast room. Wow! Since the hotel was basically empty, I asked if I could get another room as I couldn’t fathom staying in this tiny little room for three days. With an attitude he said he’d move me for £50 a night. I felt like I had no choice, I bit the bullet and paid. Shocking that the hotel was basically empty and they couldn’t do a complimentary upgrade. Just bad business. The next day I asked one of the hotel staff for coffee. His response, “I’m busy. Ask downstairs at the front desk” and walked off. I actually laughed at the attitude he dished out. Also they make you leave your key at the front desk when you leave, so you are subject to their lack of kindness every time you come back to the hotel. The interiors of the rooms are not very chic… pretty rundown. And with the extra £50 I got a balcony with no furniture, not even a chair. Yikes. So hey Hotel A La Commedia, congratulations you broke my spirit in Venice. You bummed me out. Love Venice. Will try another property next time. I don’t recommend this place at all.
John
Stayed 2 nights in Jan 2024