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Hotel Description

Family-friendly 3-star hotel with theme park shuttle

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Galzenica Gallery and Park Prirode Papuk. Also within 9 miles (15 km) are Andautonia Archaeological Park and Stari grad Lukavec.

Family-friendly fun

A restaurant and a bar/lounge are featured at this hotel. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle.

Deluxe Double or Twin Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$69* Per night/room Apr 4 - Apr 5

Deluxe Duplex, 2 Bedrooms, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Single Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available. A terrace, an arcade/game room, and a garden are also featured at the family-friendly Hotel Phoenix. An area shuttle within 40 kilometers and an airport shuttle (available on request) are available for a fee. This 3-star Velika Gorica hotel is smoke free.

  • 1 building
  • 1 floor
  • 12 guestrooms or units
  • Built in 2005
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Velika Gorica Turopolje Station (5.2 km / 3.2 mi)
  • Property shuttles: Airport shuttle, area shuttle within 40 kilometers, train station pick-up, ferry terminal shuttle, theme park shuttle, and shopping center shuttle available for a surcharge

Room Amenities

Hotel Phoenix offers 12 air-conditioned accommodations with minibars and safes. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Memory foam beds feature down comforters. 85-cm flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • 12 bathrooms
  • Private patio
  • Sitting area
  • Memory foam beds
  • Minibar
  • Day bed
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:00 AM and 10:00 AM.

Phoenix - This brasserie serves breakfast, lunch, and dinner. Reservations are required.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Saturday: 6:00 AM - 10:00 PM
  • Sunday - Sunday: 7:00 AM - 1:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hotel Phoenix offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property's front desk is open during the following times:

  • Monday - Saturday: 6:00 AM - 10:00 PM
  • Sunday - Sunday: 7:00 AM - 1:00 PM
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Cashless transactions are available

Parties and events are allowed on site

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed.

Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Recommendations for hotels and renters (Croatia)
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 1.59 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 5 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 6 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Phoenix Velika Gorica
  • Phoenix Velika Gorica
  • Hotel Phoenix Hotel
  • Hotel Phoenix Velika Gorica
  • Hotel Phoenix Hotel Velika Gorica

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.