Skip to main content
Beginning of main content

"The hotel is in a great location--very central to Valletta. The room was also clean and well laid out. However, the hotel itself didn't live up to ear ... " More

By a verified traveler on Sat 14 Aug 2021

Enter dates to see availability

Hotel Description

4-star hotel near Malta Experience

City center retreat

Steps from the hotel, you'll find Merchant Street Market and State Apartments. Grand Harbour and Quarry Wharf are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A coffee shop, dry cleaning, and luggage storage are also on offer.

Comfort Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$203* Per night/room Apr 4 - Apr 5

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Quadruple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

AX The Saint John ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for AX The Saint John

Couples (1)
3 out of 5
The hotel is in a great location--very central to Valletta. The room was also clean and well laid out. However, the hotel itself didn't live up to earlier reviews and needs to address some basic issues... When we arrived and turned on the shower for the first time, the very high-pressure showerhead sprayed straight across the bathroom so we had to use towels to mop up the water from the bathroom floor. As others have noted, the touchpads to control lighting were often unresponsive. They are also very bright and located on both sides of the bed so we had to cover them at night to sleep. Since Valletta was getting up to 40° C during our trip, we tried to use the thermostat to cool the room more but the room always stayed at 24° even when we set the temp at 18°. We called the front desk and an engineer came and explained that the room thermostat didn't actually change the AC settings. So why put a thermostat in the room that appears to work but doesn't actually work? The bulb was failing on one of the three main ceiling lights during most of our stay. We decided to not bother with it but since it was quite obvious, it's not clear why their staff didn't notice it. The hotel thoughtfully left two bottles of complimentary water the first two days we were there. So when they didn't leave any on the third day, we asked at the front desk and a manager said, "No, the complimentary water is only for arrival, not for everyday. Would you like to buy some?"

Posted by on Aug 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 15, 2021 by L. Schembri

Dear Anonymous, We thank you for sharing your experience with us. It is a pleasure to read that there are various aspects which may have helped make your stay in our hotel a successful one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests. We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions. We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards. Ludgarda Schembri Manager – Online Reputation

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at AX The Saint John. This 4-star Valletta hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

AX The Saint John offers 20 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Valletta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

AX The Saint John has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

AX The Saint John offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR 0.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 21 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AX ¦ Saint John Hotel Valletta
  • AX ¦ Saint John Hotel
  • AX ¦ Saint John Valletta
  • AX ¦ Saint John
  • AX │ The Saint John
  • AX The Saint John Hotel
  • AX The Saint John Valletta
  • AX The Saint John Hotel Valletta
url importing http://www.travelocity.com/Valletta-Hotels-AX-The-Saint-John.h18402665-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Valletta-Hotels-AX-The-Saint-John.h18402665-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Valletta-Hotels-AX-The-Saint-John.h18402665-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.