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"tried to over charge me 665 euros for a room already paid! " More

By a verified traveler on Tue 27 Dec 2016

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Hotel Description

5-star luxury hotel near Bormio Thermal Baths

In Valdidentro

Stay at this Valdidentro hotel and you'll be within half a mile (1 km) of Bormio Ski Area and 2 miles (3 km) of Bormio Thermal Baths. Bormio Golf Club and San Vitale Church are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features a full-service spa, hot springs, and 2 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 15 spa tubs and gym, and unwind with a drink at the bar/lounge.

Free WiFi, stovetops

The 74 individually furnished guestrooms offer free WiFi and minibars. TVs come with satellite channels, and other amenities include stovetops and room service.

Comfort Condo, Mountain View, Annex Building

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$269* Per night/room Jan 25 - Jan 26

Junior Suite (3 people - SPA included)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (SPA included)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double or Twin Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

QC Terme Grand Hotel Bagni Nuovi ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for QC Terme Grand Hotel Bagni Nuovi

Everyone (1)
3 out of 5

Good hotel, great facilities, poor staff/maintenan

tried to over charge me 665 euros for a room already paid!

Posted by on Dec 27, 2016

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About the QC Terme Grand Hotel Bagni Nuovi

Location Via Bagni Nuovi 7, Valdidentro, SO 23038

Property Features

QC Terme Grand Hotel Bagni Nuovi offers its guests a full-service spa, hot springs, and 15 spa tubs. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a sauna, and spa services are also featured at the luxury QC Terme Grand Hotel Bagni Nuovi. Parking is available for a fee. This 5-star Valdidentro hotel is smoke free.

  • 74 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1836
  • Deli
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

QC Terme Grand Hotel Bagni Nuovi offers 74 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Valdidentro hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

SALONE DEI BALLI - This restaurant serves dinner only. Reservations are required.

Osteria Belvedere - This restaurant serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

15 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 5 years old are not allowed in the swimming pool, health club, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Hot springs on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

SPA BAGNI NUOVI has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 5 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Number of hot springs - 1
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 5
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per day.
  • Cribs (infant beds) are available for EUR 50.0 per day.

Pet Policy

  • Pets: EUR 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 50.0 per day
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Bagni Nuovi
  • Grand Bagni Nuovi Valdidentro
  • Grand Hotel Bagni
  • QC Grand Hotel Bagni Nuovi Valdidentro
  • Grand Hotel Bagni Nuovi Valdidentro
  • QC Grand Bagni Nuovi Valdidentro
  • QC Terme Grand Hotel Bagni Nuovi Valdidentro
  • QC Terme Grand Bagni Nuovi
  • QC Terme Grand Bagni Nuovi Valdidentro
  • Grand Hotel Bagni Nuovi
  • QC Grand Hotel Bagni Nuovi
  • Qc Terme Grand Bagni Nuovi
  • QC Terme Grand Hotel Bagni Nuovi Hotel
  • QC Terme Grand Hotel Bagni Nuovi Valdidentro
  • QC Terme Grand Hotel Bagni Nuovi Hotel Valdidentro

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 11:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.