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Keystone Hotel

2.5-star property
400 Egan St, Valdez, AK 1-855-201-7819
3.3 out of 5
See all 12 travelocity Reviews

"I wouldn't return. Staff was friendly. It was a run down place. " More

By a verified traveler on Fri 12 Aug 2022

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Hotel Description

Enjoy the free airport shuttle at this Valdez hotel

In Valdez

Your stay at this hotel will put you steps from Valdez Post Office and a 5-minute walk from Valdez Museum. Shoup Glacier State Marine Park and Shoup Bay State Marine Park are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy freebies like continental breakfast and a roundtrip airport shuttle A picnic area, luggage storage, and barbecue grills are also on offer.

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Double Room Single Use, Non Smoking, Private Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Keystone Hotel ratings based on 12 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Keystone Hotel

Everyone (3) Couples (4) Family (5)
4 out of 5
I wouldn't return. Staff was friendly. It was a run down place.

Posted by on Aug 12, 2022

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Comment from Hotel Management

Aug 13, 2022 by Michaela

We are constantly working on updates and renovation but it is a slow process as the hotel is buried in snow during the winter season, making renovations then impossible.

4 out of 5

Posted by on Sep 5, 2021

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2 out of 5
Extremely disappointing! Was rated well but stay was terrible. The room was a tad bigger than a closet, it smelled like urine, it was dirty, and we didn't even dare to try the shower. As for the breakfast the eggs did not look safe, the gravy was very watered down, and the sausage lacked flavor.

Posted by on Aug 13, 2021

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3 out of 5
The room was tiny. No ventilation. No fan in bathroom. It was clean, but the hall was not. Staff was helpful, but hard to find them

Posted by on Aug 6, 2021

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5 out of 5
The hotel was extremely clean and well maintained. The staff was courteous and helpful. The breakfast was great and included sausage, eggs, biscuits and gravy. The room was small, but an excellent value and a perfect space to rest after a day of activity in Valdez.

Posted by on Jul 4, 2021

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5 out of 5
The only downfall is the walls are thin and you can hear everything.

Posted by on Jun 3, 2021

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Comment from Hotel Management

Jun 3, 2021 by Michaela

Thank you for your review! Glad you enjoyed your stay with us! We know our walls aren't the thickest which is why we are actively researching ways we can improve their noise reduction. Keep us in mind the next time you visit Valdez!

5 out of 5
Check in was speedy. Good value for the price. Convenient to the harbor and restaurants.

Posted by on May 20, 2021

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Comment from Hotel Management

May 20, 2021 by Michaela

We are pleased you enjoyed your stay! If you ever come back to our little town, we'll be here!

1 out of 5
Absolutely gross! Blood & urine stains on the sheets & comforters. Urine on the toilet & floor

Posted by on Sep 13, 2019

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1 out of 5
Bed was uncomfortable. No dresser. Small room and not much room to move in. Showhead leaked and needed repair. No in room coffee or refrigerator. No control of temperature in room. Carpet was filthy. Door squeaked.

Posted by on Aug 11, 2019

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4 out of 5
The location & price are great. It’s right in the middle of town.

Posted by on Aug 5, 2019

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About the Keystone Hotel

Location 400 Egan St, Valdez, AK 99686

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The property is closed between September 20 and May 18.

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). Barbecue grills, a vending machine, and a picnic area are also featured at Keystone Hotel. Self parking is free. This Valdez hotel is smoke free.

  • 104 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Keystone Hotel offers 104 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 5:30 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Keystone Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Keystone Hotel Valdez
  • Keystone Valdez
  • Keystone Hotel Hotel
  • Keystone Hotel Valdez
  • Keystone Hotel Hotel Valdez
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.