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Hotel Alpine Palace

5.0 star property
Upscale ski-in/ski-out hotel with 2 outdoor pools

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Photo gallery for Hotel Alpine Palace

Front of property
Property entrance
Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated
7 restaurants, dinner served, local cuisine
Interior entrance
Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available

Explore the area

Map
Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753
  • Popular LocationSaalbach-Hinterglemm Ski Resort1 min walk
  • Popular LocationReiterkogel Cable Car1 min walk
  • Popular LocationSchattberg X-Press Cable Car4 min drive
  • AirportSalzburg (SZG-W.A. Mozart)91 min drive

Room options

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Mountain View

  • 1292 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, individually decorated

Family Suite

  • 1076 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, individually decorated

Studio

  • 861 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss) | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Deluxe)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Balcony

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Living area
GLEMM by AvenidA Superior Hotel & Residences
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (24)
The price is $172
per night
$193 total
includes taxes & fees
May 24 - May 25
GLEMM by AvenidA Superior Hotel & Residences

About the neighborhood

Saalbach-Hinterglemm

Winter getaway.With a stay at this Saalbach-Hinterglemm hotel, you'll be steps from Reiterkogel Cable Car and a 5-minute walk from Saalbach-Hinterglemm Ski Resort. Pinzgauer Saalachtal and Unterschwarzach Ski Lift are also within half a mile (1 km).

What's nearby

  • Saalbach-Hinterglemm Ski Resort - 1 min walk
  • Reiterkogel Cable Car - 1 min walk
  • Unterschwarzach Ski Lift - 5 min walk
  • Schattberg Express - 4 min drive
  • Schattberg X-Press Cable Car - 4 min drive

Getting around

  • Gerling im Pinzgau Station - 23 min drive
  • W.A. Mozart Airport (SZG) - 91 min drive

Restaurants

  • Hexenhäusl Party Stadl - Apres Ski - Night Life - 9 min walk
  • Wieseralm - 11 min walk
  • Gerstreitalm - 9 min drive
  • Heurigenstub'n - 2 min walk
  • Thomsn Rock Café Restaurant - 3 min walk

About this property

Hotel Alpine Palace

Upscale ski-in/ski-out hotel with 2 outdoor pools
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for archery and volleyball. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, a complimentary children's club, and an indoor tennis court. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Saalbach-Hinterglemm hotel.

  • 1 building
  • 82 guestrooms or units
  • 5 levels
  • 7 dining venues
  • Meeting rooms
  • 5059 sq ft of conference space
  • 470 sq m of conference space
  • Built in 2008
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel Alpine Palace offers 82 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Saalbach-Hinterglemm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Alpine Palace has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, German, Italian

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 25 per day)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
  • 7 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Indoor pool (guest access)
  • Indoor tennis court
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways

Room amenities

Entertainment

  • Pay movies
  • TV

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and June 20.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, cash, mobile payments, and Apple Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

Property Registration Number 50618-000169-2020

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

How close is Hotel Alpine Palace to the airport?

Hotel Alpine Palace is 57.5 mi (91-min drive) away from the W.A. Mozart Airport (SZG) airport, the closest popular airport to the property.

Does Hotel Alpine Palace have an airport shuttle?

Hotel Alpine Palace offers an airport shuttle 24 hours a day, on request, for a charge of EUR 500 per vehicle, roundtrip.

How close is Hotel Alpine Palace to the beach?

This hotel is 13.2 mi (25-min drive) from Zeller See Beach.

Does Hotel Alpine Palace offer free breakfast?

Hotel Alpine Palace offers free local cuisine breakfast every day from 7:30 AM to 11:00 AM.

Is there a casino at Hotel Alpine Palace?

No, there is no casino at this hotel.

What time is check-in at Hotel Alpine Palace?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Alpine Palace?

Free parking is not available at this hotel. Valet parking is available for EUR 25 per day.

Does Hotel Alpine Palace have a pool?

Hotel Alpine Palace features 2 outdoor pools and an indoor pool.

Does Hotel Alpine Palace have a restaurant?

Yes, there are 7 restaurants on site.

Does Hotel Alpine Palace have a spa?

Pamper yourself with a day at Alpine Palace, where you can enjoy facials, prenatal massages, and body treatments.

How close is Hotel Alpine Palace to downtown Saalbach-Hinterglemm?

Hotel Alpine Palace is 0.1 mi away from Hinterglemm.

Hotel Alpine Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Otto

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and nice views but there are no air conditioning in the hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Great hotel and wonderful food. Our waiter Fabian was a star
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Palace stay February 2018
Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Stayed 7 nights in Feb 2018

8/10 Good

SP, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5* facilities but 1* experience
Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Great Facility
Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.