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Hezen Cave Hotel

Art Deco guest house near Goreme Open Air Museum
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Photo gallery for Hezen Cave Hotel

Breakfast served
Superior Suite | Living area | 32-inch LCD TV with cable channels
Family Suite | Living room | 32-inch LCD TV with cable channels
Superior Suite | 1 bedroom, premium bedding, in-room safe, individually decorated
Suite | Living room | 32-inch LCD TV with cable channels

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
Esentepe Mah. Tahir Bey sok. No 87, Ortahisar, Ürgüp, Nevsehir, 50400
  • Ortahisar Castle
    ‪3 min walk‬
  • Sunset Point
    ‪6 min drive‬
  • Goreme Open Air Museum
    ‪7 min drive‬
  • Nevsehir (NAV-Cappadocia)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Ürgüp

In historical district.Within a 5-minute walk of this Ürgüp guesthouse, you'll find Göreme National Park and Manzara ve Kültür Park. Hallacdere Monastery and Ortahisar Castle are also within half a mile (1 km).
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What's nearby

  • Göreme National Park - 1 min walk - 0.0 miles
  • Ortahisar Castle - 3 min walk - 0.2 miles
  • Sunset Point - 6 min drive - 2.3 miles
  • Goreme Open Air Museum - 7 min drive - 2.8 miles
  • Asmalı Konak - 7 min drive - 3.9 miles

Getting around

  • Incesu Station - 46 min drive
  • Nevsehir (NAV-Cappadocia) - 41 min drive

Restaurants

  • Asmali Cafe
  • ‪Flue Clup - ‬3 min drive
  • ‪Lavanta Panaroma - ‬13 min walk
  • ‪Dede Efendi Kaya Restaurant - ‬18 min walk
  • ‪Ortahisar Panaroma - ‬12 min walk

About this property

Hezen Cave Hotel

Art Deco guest house near Goreme Open Air Museum
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A library, a terrace, and an arcade/game room are also featured at Hezen Cave Hotel. An area shuttle within 2 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This Art Deco Ürgüp guesthouse is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hezen Cave Hotel offers 15 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 25 per person (one way)
  • Rollaway bed fee: TRY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 20371

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hezen Cave Hotel Nevsehir
Hezen Cave Nevsehir
Hezen Cave Hotel Urgup
Hezen Cave Urgup
Hezen Cave Hotel Ürgüp
Hezen Cave Hotel Guesthouse
Hezen Cave Hotel Guesthouse Ürgüp

Frequently asked questions

How close is Hezen Cave Hotel to the airport?

Hezen Cave Hotel is 27.1 mi (41-min drive) away from the Nevsehir (NAV-Cappadocia) airport, the closest popular airport to the property.

Does Hezen Cave Hotel have an airport shuttle?

Hezen Cave Hotel offers an airport shuttle 24 hours a day, for a charge of TRY 25 per person, one way.

Does Hezen Cave Hotel offer free breakfast?

Hezen Cave Hotel offers free buffet breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Hezen Cave Hotel?

No, there is no casino at this guesthouse.

What time is check-in at Hezen Cave Hotel?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Is there free parking at Hezen Cave Hotel?

This guesthouse offers free self parking and valet parking.

Does Hezen Cave Hotel have a pool?

Hezen Cave Hotel does not have a pool.

Does Hezen Cave Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hezen Cave Hotel have a spa?

There are no spa services available at this guesthouse.

How close is Hezen Cave Hotel to downtown Ürgüp?

Hezen Cave Hotel is 0.1 mi away from Ortahisar.

Hezen Cave Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 125 out of 136 reviews
Rating 8 - Good. 9 out of 136 reviews
Rating 6 - Okay. 1 out of 136 reviews
Rating 4 - Poor. 0 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Steven

Traveled with partner
Liked: Amenities
Very comfortable room and friendly and helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Tai Hsuan

Traveled with group
Lovely!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kinza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel. We arrived late in the evening and we were still offered beverages and given cookies when we were shown to our room. The weather was quite chellenging during our stay. The hotel worked tirelessly to get us scheduled and re-scheduled on several activites. They did a wonderful job of scheduling a private camel safari, a private ATV tour and balloon rides. Our experiences on all 3 were amazing! My son had a birthday on a night we ate at their excellant restaraunt. I asked for a good dessert suggestion. Instead, they went out and bought a cake from a local bakery. It was one of the best displays of service I have ever seen. This hotel has beautiful views and was near by all of the attractions while being a little bit outside the crowded tourist area. Our room was wonderful and housekeeping was very good as well. I would love to stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious hotel, outstanding staff, great views

My first interaction with the Hezen Cave Hotel came after the booking and my messaging with Mehmet the Manager of the hotel he was extremely helpful in answering all my queries, and he helped organise a shuttle car service for when I landed at the Nevsehir airport, to provisionally book a balloon ride for me. The conversations made me feel confident that I had made the right choice in booking the Hezen Cave for my stay, I had decided to spend the 7 days of my entire trip in the region to rest, relax and explore the region of Cappadocia and find out more about Turkish culture on my first trip to Turkey as a solo female traveller. The area of Ortahisa and the Hezen Cave Hotel and its people proved to be an excellent choice for me. I was so impressed with the attention to detail of the hotel, the owners have created such a luxurious space, the interior is beautifully designed and the ambience is one of comfort and ease. The room I stayed in was described as standard, however, there was nothing standard about the room! it was gorgeous, from the hammam-style bathroom, the small private terrace, to the cave interior, I slept so well, and it was lovely to wake up in lovely surroundings. The staff was so hospitable, such a great group of people who were so kind and welcoming, who provided service with a smile, and they were constantly ensuring that all was well with me, I will remember their warmth for a long time – though I am planning a return trip!
Stayed 7 nights in Mar 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities
The cave hotel experience was just so cool. Hakan and his staff were attentive and very hospitable during our entire stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso hotel, la gente muy amable. Todo excelente !
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing people. Very Nice and recommended a lot to visit in the area
Stayed 1 night in Sep 2024

10/10 Excellent

Salamat

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous cave hotel. highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Francia, Kenner

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Friendly and welcoming. Resturant was very good! Great views and the town is nice and quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexandria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation very last minute as the hotel we had initially booked did not match the photos that were posted online. On arriving at the hotel, we explained why we made the reservation 30 minutes ago and told the manager that we were aware of how early we were at 9:30 am and checkout starts at 2:00 pm, requesting him if we could just drop off our bags. He kindly told us not to stress and that he would see what he could do, and very graciously told us to enjoy a complimentary breakfast – which was very much needed after 8 hours of travelling. The breakfast was delicious, and the hospitality was impeccable. The manager was also kind enough to upgrade our room to a suite and we were able to check in at 10:00 am. 5 minutes after checking in a female staff member accompanied by a male staff member dropped by to offer us a complimentary bottle of wine to de-stress. I liked that the hotel had put thought into sending a female staff member as we were 2 girls travelling together. It was much appreciated! Overall the stay and hospitality were so fantastic and welcome after our difficult time in Istanbul that my friend and I debated extending the trip to relax further, which we were unable to due to the nature of our further bookings. Highly recommend Hezen Cave and I will be suggesting the property to all my friends and colleagues that will be going to Cappadocia!
Stayed 2 nights in Sep 2024

10/10 Excellent

Esmail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, quiet and peaceful. Great decor and very homely. Staff were friendly and polite. Amazing views.
Stayed 2 nights in Aug 2024

10/10 Excellent

ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and knowledgable staff with very unique hotel ambiance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bharat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing with exceptional staff who go above and beyond to ensure a great stay. The owners are very accommodating, always attentive to guests' needs and requests. The rooms are clean and comfortable, the amenities are top-notch, and the atmosphere is welcoming. Whether you're here for business or leisure, you'll feel right at home. Highly recommend for an outstanding experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will not be disappointed

This was an amazing hotel. The view from hotel property were gorgeous, the staff were so helpful from booking to check-out. The provided breakfast each day and the dinner (we paid for) were all delicious. The staff provided great insight on the area and gave great ideas On what to see, do and where to eat.
Stayed 4 nights in Mar 2024

6/10 Okay

Gevork, Glendale

Liked: Cleanliness, staff & service
Staff at this hotel was very nice. However, I don’t think it was worth the price I paid
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024

10/10 Excellent

Lu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of my list. I have been traveling to many places and this is the first time I wholeheartedly want to write a good review for a hotel. Hazen Cave Hotel brought us too many surprises. All the staff are so friendly and treating you in a very sincere way. Details below: 1. Traditional cave hotel designs decorated in such a good taste. I love the hall, the dining area, and also all the terraces with good views. This hotel is like a boutique one because they only have 17 rooms. Everything clean and organised and it’s a pleasure walking around exploring. 2. Upgraded our room to Supreme Suite. This is a low season for tourism in the area but we highly appreciate it. The room is very clean which is what I care about the most. I was also worried about humidity in cave hotels but this one is extremely comfortable. The heat is functioning well and we can also turn on AC if needed. Room very spacious and comfortable. 3. Quality of food exceeded my expectation and the staff make sure we try everything! I was joking with my husband that we may gain 5 pounds if we stay longer. The Cheese Rolls make by the chef are soooooo good and I suddenly became a cheese fan. I usually don’t expect eating within hotels but this one really impressed me. The chef is very nice and he keeps checking on us if we need anything. It feels like family. Even the orange juice is freshly made. The lamb slow-cooked for 4 hours is also a very decent dish. I would definitely want to come back again.

10/10 Excellent

bradley

Traveled with partner
Liked: Cleanliness
Property is amazing stunning views staff are incredibly friendly and helpful. Made the stay that much more enjoyable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Tranquil. Great amenities (guest laundry!), lovely breakfasts. Most of all - friendly, helpful, attentive, hospitable staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, beautiful setting with lots of comfortable terraced lounging space to enjoy the knock-out views. Very stylish yet decidedly unpretentious. The very friendly staff was eager to please offering tea, coffee and nuts or showing us how to use the free washer and dryer.
Stayed 3 nights in Sep 2023

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent service.
Stayed 1 night in Oct 2023

8/10 Good

Komal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very limited veg meal options. Small but neat rooms. Good experience of staying in a cave like ambience. But far from city center and overviewing the little castle. Over all v good experience.
Stayed 2 nights in Sep 2023