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Family Hotel & Spa Desirée

3.0 star property
3-star ski hotel with 2 hot tubs

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Photo gallery for Family Hotel & Spa Desirée

Sports facility
Sauna, hot tub, steam room, hot stone massages, sports massages
Sauna, hot tub, steam room, hot stone massages, sports massages
Single Room, Mountain View | Minibar, in-room safe, desk, soundproofing
Food and drink

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Dorrfplatz 462, Graechen, VS, 3925
  • Place, Hannigalp Ski Area
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Place, Grachen - Hannigalp Cable Car
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪69 min drive‬

Room options

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Superior Double Room, Mountain View

  • Mountain view
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Suite, Mountain View

  • Mountain view
  • 376 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Mountain View

Family Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Room, Mountain View

  • Mountain view
  • 430 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room (Superior - 2 adults and 2 children)

Double Room (Superior - 2 adults and 2 children) | Minibar, in-room safe, desk, soundproofing

Double Room (Superior - 2 adults and 2 children)

  • Mountain view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Suite, Mountain View

  • Mountain view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Mountain View

Minibar, in-room safe, desk, soundproofing

Family Apartment, 2 Bedrooms, Mountain View

  • Mountain view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

About the neighborhood

Graechen

Mountain retreat .Within the region of this Graechen hotel, you'll find Golf Club Matterhorn and Matterhorn Museum.

What's nearby

  • Hannigalp Ski Area - 2 min walk - 0.1 miles
  • Tour Monte Rosa - 2 min walk - 0.1 miles
  • Grachen - Hannigalp Cable Car - 3 min walk - 0.2 miles
  • Zermatt-Matterhorn Ski Paradise - 43 min drive - 18.3 miles
  • Saas-Fee Ski Resort - 57 min drive - 20.3 miles

Getting around

  • Grächen LGH Station - 2 min walk
  • Geneva International Airport (GVA) - 158 min drive

Restaurants

  • ‪Restaurant zum See - ‬8 min walk
  • ‪Hotel Hannigalp - ‬7 min walk
  • Stafelbar
  • ‪Walliser Kanne - ‬1 min walk
  • ‪Grächerhof - ‬1 min walk

About this property

Family Hotel & Spa Desirée

3-star ski hotel with 2 hot tubs
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Family Hotel & Spa Desirée helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club and a sauna. A complete renovation of Family Hotel & Spa Desirée was completed in November 2017.

This 3-star Graechen hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Family Hotel & Spa Desirée offers 23 accommodations with minibars and safes. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Alpine SPA Lodge has 1 treatment room. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Free children's club
  • Full-service spa
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Family Hotel & Spa Desirée

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Resort fee: CHF 5.00 per person, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Matterhorn Valley Desirée
Matterhorn Valley Desirée Graechen
Family & Spa Desiree Graechen
Matterhorn Valley Hotel Desirée Graechen
Family Hotel & Spa Desirée Hotel
Family Hotel & Spa Desirée Graechen
Family Hotel & Spa Desirée Hotel Graechen

Frequently asked questions

How close is Family Hotel & Spa Desirée to the airport?

Family Hotel & Spa Desirée is 43.9 mi (61-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Family Hotel & Spa Desirée have an airport shuttle?

Airport shuttle services are not available at Family Hotel & Spa Desirée.

Does Family Hotel & Spa Desirée offer free breakfast?

Family Hotel & Spa Desirée offers free buffet breakfast every day.

Is there a casino at Family Hotel & Spa Desirée?

No, there is no casino at this hotel.

What time is check-in at Family Hotel & Spa Desirée?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Family Hotel & Spa Desirée?

Free parking is not available at this hotel.

Does Family Hotel & Spa Desirée have a pool?

Family Hotel & Spa Desirée does not have a pool.

Does Family Hotel & Spa Desirée have a restaurant?

Yes, there is a restaurant on site.

Does Family Hotel & Spa Desirée have a spa?

Pamper yourself with a day at Alpine SPA Lodge, where you can enjoy reflexology and massages.

How close is Family Hotel & Spa Desirée to downtown Graechen?

Family Hotel & Spa Desirée is 0.1 mi away from Graechen.

Family Hotel & Spa Desirée Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Adele

Liked: Cleanliness, staff & service, room comfort

Nice family hotel win Grachen with mountain views!

Great size rooms since it seems they have family rooms only (so you can stay 3-4 people to a room since each room has a couch that pulls out into an extra bed), a really nice spa, good service, amazing views of the mountains from all the rooms which is nice to go to bed/wake up to. The breakfast was ok, and the spa closed earlier than it said on their website (sometimes it closes at 9.30pm), but overall a very nice experience. Also the rooms have carpet floors which I'm not a fan of personally, and no sink in the toilet (since it's a family room the sink is outside, inside the bathroom is a toilet and a shower), but these were minor things for me.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Tschingi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zwar nur 1 Nacht da, aber vollstens zufrieden. Sauber, tolles urchiges Ambiente, sehr delikates Essen, Frühstücks Buffet super und zu guter letzt einen sehr sehr netten überaus freundliches Personal. Ein Familien Betrieb die sich um die Gäste kümmern. Das Hotel ist zu 100% zu empfehlen. Gerne wieder😉
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hat uns gut gedient als Basis für Herbstausflüge und -wanderungen. Grächen im Herbst bietet wunderbare Lärchenpracht.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzer Wochenendaufenthalt

Sehr freundliches Personal, saubere Zimmer, sehr gutes Essen. Werde wieder dort Urlaub verbringen.
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Wir sind zum vierten mal in Grächen. Schöner können Ferien nicht sein. Tolles Wandergebiet. Super Gastfreundschaft. Hotel Desirée ist auf jeden Fall zu empfehlen. Gutes Preis - Leistungsverhältnis. Sehr nettes Personal, alles sauber und super Lage.
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Gastfreundschaft pur

Ein familiengeführtes Hotel das unbedingt zu empfehlen ist. Die Gastfreundschaft ist unschlagbar. Die Zimmer sind sehr gross (Doppelzimmer). Die Wellness-Anlage ist klein aber schön, persönlich und sauber (Dampfbad, Sauna, Solarium). Das hoteleigene Restaurant ist ausgezeichnet. Die Lage ist perfekt (mitten im Dorf nur ein paar Minuten von der Gondelbahn entfernt). Wir werden auf jeden Fall wieder in dieses Hotel gehen.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Hotelier war sehr freundlich, aufmerksam und zuvorkommend.. Die Lage ist ideal.. würden jede Zeit wieder gehen
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, great staff

Wonderful hotel. Nice quite spacious rooms and close to ski lift. Very quiet. Hotel owner takes care of check-in. Very helpful and friendly. Will visit again! :)
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zu Empfehlen

Sehr schön, sehr freundlich, gut + schön gelegen, etwas klein sind die sanitäre Einrichtungen.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hostility

Fantstic memorable stay
Verified

10/10 Excellent

I.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gemütliches Familienhotel

Sehr angenehmer Aufenthalt. Nettes und freundliches Personal. Gute Nähe zu den Bergbahnen.
Verified

10/10 Excellent

Gerald and sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding quality and service

We loved this hotel! Our rooms were beautiful and comfortable and had amazing views. They were extremely clean and well maintained and had special touches like tea/coffee . The owner and staff were very welcoming, friendly, knowledgeable of the area, and so helpful. They cared for our every need so well, like we were family. There breakfast buffet was amazing and the dinners in their restaurant top notch. I cannot find enough words to express how much we loved this hotel and enjoyed our stay there. It was also close walking distance to the bus, hikes, stores, restaurants and activities for children such as a playground and miniature golf.
Verified

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort