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Shangri-La Ulaanbaatar

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Photo gallery for Shangri-La Ulaanbaatar

Lobby
Exterior
Indoor pool
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
  • Place, Embassy of Japan
    ‪3 min walk‬
  • Place, Sükhbaatar Square
    ‪8 min walk‬
  • Place, Central Tower
    ‪8 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Horizon Club, Room, 1 King Bed

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed

  • 904 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 2 Twin Beds

  • 904 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Shangri-La)

  • 904 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Specialty)

Suite (Specialty) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Specialty)

  • 904 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite King

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite Twin

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite Twin

  • Sleeps 2
  • Free WiFi

View all photos for Horizon Club King

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Horizon Club King

  • Sleeps 3
  • Free WiFi

About the neighborhood

Ulaanbaatar

Central Ulaanbaatar getaway .With a stay at this Downtown Ulaanbaatar hotel, you'll be steps from Embassy of Bulgaria and Embassy of Japan. Memorial Museum of Victims of Political Persecution and Ministry of Health are also within half a mile (1 km).

What's nearby

  • Embassy of Japan - 3 min walk - 0.2 miles
  • Ministry of Foreign Affairs - 6 min walk - 0.4 miles
  • Sükhbaatar Square - 8 min walk - 0.4 miles
  • Central Tower - 8 min walk - 0.5 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 11 min walk - 0.6 miles

Getting around

  • Ulaanbaatar Station - 13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive

Restaurants

  • ‪Mongolian's - ‬3 min walk
  • ‪Naadam Restaurant & Bar - ‬3 min walk
  • ‪Tom N Toms Shangrila - ‬1 min walk
  • ‪Swiss Coffee Shop - ‬2 min walk
  • ‪Hutong - ‬3 min walk

About this property

Shangri-La Ulaanbaatar

5-star luxury hotel near Sükhbaatar Square
Shangri-La Ulaanbaatar offers its guests an indoor pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 28449 square feet (2643 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Shangri-La Ulaanbaatar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

  • 1 building
  • 290 guestrooms or units
  • 21 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 28449 sq ft of conference space
  • 2643 sq m of conference space
  • Built in 2015
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
Shangri-La Ulaanbaatar offers 290 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Ulaanbaatar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Similar properties

Bar (on property)
Kempinski Hotel Khan Palace
Downtown Ulaanbaatar
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 410 reviews
$148 nightly
The price is $165
Jun 14 - Jun 15
Total with taxes and fees
Kempinski Hotel Khan Palace

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

How close is Shangri-La Ulaanbaatar to the airport?

Shangri-La Ulaanbaatar is 29.4 mi (59-min drive) away from the Ulaanbaatar (UBN-Chinggis Khaan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Ulaanbaatar?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Ulaanbaatar on Jun 28, 2026 start from $482, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Ulaanbaatar have an airport shuttle?

Shangri-La Ulaanbaatar offers an airport shuttle 24 hours a day, for a charge of USD 45.00 per vehicle, roundtrip.

Does Shangri-La Ulaanbaatar offer free breakfast?

Free breakfast isn’t provided at Shangri-La Ulaanbaatar, but buffet breakfast is offered for a fee of USD 30 for adults and USD 10 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Shangri-La Ulaanbaatar?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Ulaanbaatar?

Check-in start time: noon; Check-in end time: 6:00 AM.

Is there free parking at Shangri-La Ulaanbaatar?

This hotel offers free self parking.

Does Shangri-La Ulaanbaatar have a pool?

Shangri-La Ulaanbaatar features an indoor pool.

Does Shangri-La Ulaanbaatar have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, brunch, and light fare.

Does Shangri-La Ulaanbaatar have a spa?

There are no spa services available at this hotel.

How close is Shangri-La Ulaanbaatar to downtown Ulaanbaatar?

Shangri-La Ulaanbaatar is 0.4 mi away from Ulaanbaatar.

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 150 reviews
Rating 8 - Good. 31 out of 150 reviews
Rating 6 - Okay. 13 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 10 out of 150 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities
Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Oggi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Rebecca

Disliked: Cleanliness
Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

YUNGTING

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst 5 stars hotel I have ever been
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Rita

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022
Verified

6/10 Okay

Lasse

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Servicep

Very arrogant Staff. In other Shangri-La hotels the service has been much better.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

YOZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
パーク側の部屋では夜景が綺麗です。
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

ISAMU

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
5名で2部屋予約していたが、体調不良などで2名が来れなかった 予約そのままで料金もそのままで結構と伝えたが、2ベッドの1部屋で済まそうとする受付 3人では寝れないし、フェアでは無いと話をしても出来ないの一点張り 上役も含めた受付スタッフの思い込みが強く、英語が通じていないと感じ 現地通訳に話をして貰い，ようやく解決 ルームサービスは、とても時間がかかったうえに、部屋にチャージ出来ず、現金かクレジットの支払いもはっきりせず、電話で確認して支払う事態で、部屋到着から10分のスタッフ滞在 夜は、クラブ音楽が一晩中、部屋中に振動して安眠出来ない状況 次の日から2日間お祭りでうるさくなるとのアナウンスはあったが、前夜祭まであるとはアナウンスされておらず ゲストフレンドリーのかけらも無い、ホスピタリティの無い設備だけのホテル
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maiken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksus i centrum

Fantastisk hotel, ligger lige i centrum til alt. Inden for gåafstand har du busser, caféer, museum, indkøbscentre osv osv Hotellets kinesiske restaurant hører til top 3 i byen Deres lobby ulmer af liv dagen lang og her serveres små retter, Afternoonte, drikkevarer og levende musik
Hutong restaurant
Lobbyens Afternoon tea
Stayed 3 nights in Apr 2025
Verified

8/10 Good

DONG HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
광장까지 걸어갈 거리의 매우 깨끗한 컨디션의 호텔 가격은 다소 비쌈
Stayed 1 night in Sep 2024
Verified

8/10 Good

AKIRA

Liked: Amenities
モンゴルでは、最高級ホテル
Verified

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Ainut miinus koko paikassa; käytin hotellin autopalveluja runsaasti mutta aikataulut ja kuljettajien ammattitaito oli kyseenalaista!! Erinomainen sijainti ostoskeskuksen yhteydessä ja loistava henkilökunta. Aamupala runsas ja erittäin hyvä ja monipuolinen! Vahva suositus!!!!
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シャングリ・ラ

ウランバートル では、①番のホテルよかったです
Stayed 7 nights in Apr 2022
Verified

8/10 Good

Yin Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Kaori

Liked: Cleanliness, property conditions & facilities, room comfort
It was a comfortable stay. The only issue we faced was slow delivery of room service.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities
The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Stayed 3 nights in Jul 2020