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Kashiwaya

3.0 star property
Enjoy the free parking at this 3-star Chikuma ryokan

Choose dates to view prices

Photo gallery for Kashiwaya

Hot springs
Reception
Japanese Style Room | In-room safe, bed sheets, wheelchair access
Restaurant
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821
  • Place, Nishizawa Piggy Bank Museu
    ‪6 min walk‬
  • Place, Joyama Historic Park and Arata-Jo Mountain Castle
    ‪12 min walk‬
  • Place, Zenko-ji Temple
    ‪31 min drive‬

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, bed sheets, wheelchair access

Japanese Style Room

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Chikuma

In Chikuma .You'll be within half a mile (1 km) of Nishizawa Piggy Bank Museu and 2 miles (3 km) of Joyama Historic Park and Arata-Jo Mountain Castle with a stay here. Daiei-ji Temple and Obasute Rice Terraces are also within 6 miles (10 km).

What's nearby

  • Nishizawa Piggy Bank Museu - 6 min walk - 0.4 miles
  • Joyama Historic Park and Arata-Jo Mountain Castle - 12 min walk - 0.7 miles
  • Zenko-ji Temple - 31 min drive - 16.6 miles
  • Togakushi Shrine - 58 min drive - 22.6 miles
  • Togakushi Ski Area - 61 min drive - 24.0 miles

Getting around

  • Chikuma Obasute Station - 11 min drive

Restaurants

  • ‪六花亭 - ‬10 min walk
  • ‪中国料理 大上海 - ‬16 min walk
  • ‪ゆかり - ‬2 min walk
  • ‪温泉の駅 澄銀 - ‬1 min walk
  • ‪紅福 - ‬17 min walk

About this property

Kashiwaya

Enjoy the free parking at this 3-star Chikuma ryokan
Kashiwaya offers its guests hot springs. WiFi is free in public spaces. A vending machine, gift shops/newsstands, and karaoke are also featured at Kashiwaya. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chikuma ryokan.

  • 24 guestrooms or units
  • Meeting rooms
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Smoking in designated areas
  • Water dispenser
Kashiwaya offers 24 air-conditioned accommodations with safes. Bathrooms include bathrobes, complimentary toiletries, and children's robes. Housekeeping is provided daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM. There are hot springs on site.

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Property amenities

Family friendly

  • High chair
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1100 for adults and JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility and high chair
This property accepts cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility and high chair. This property accepts cash. For guests' safety, the property includes a smoke detector in each accommodation.

Additional fees may apply to children age 0-5 for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kashiwaya Inn Chikuma
Kashiwaya Chikuma
Kashiwaya Ryokan
Kashiwaya Chikuma
Kashiwaya Ryokan Chikuma

Frequently asked questions

Does Kashiwaya have an airport shuttle?

Airport shuttle services are not available at Kashiwaya.

How much does it cost to stay at Kashiwaya?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Kashiwaya on Dec 8, 2025 start from $57.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kashiwaya offer free breakfast?

Free breakfast isn’t provided at Kashiwaya, but Japanese breakfast is offered for a fee of JPY 1100 for adults and JPY 1100 for children. It's available every day from 7:30 AM to 8:30 AM.

Is there a casino at Kashiwaya?

No, there is no casino at this ryokan.

What time is check-in at Kashiwaya?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Kashiwaya?

This ryokan offers free self parking.

Does Kashiwaya have a pool?

Kashiwaya does not have a pool.

Does Kashiwaya have a spa?

There are no spa services available at this ryokan.

How close is Kashiwaya to downtown Chikuma?

Kashiwaya is 0.1 mi away from Togura Kamiyamada Onsen.

Kashiwaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 61 reviews
Rating 8 - Good. 25 out of 61 reviews
Rating 6 - Okay. 12 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 5 out of 61 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナ対策もきちんとしていて快適に過ごせました。
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅まで送迎があれば満点！

温泉最高！ 次回もココですね♬ お客さんが増えて値上げしませんように•••
Stayed 1 night in Sep 2025

10/10 Excellent

ゆいちろう

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

*

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The building is very old, but you can feel the effort put into keeping it clean and tidy. The staff provided polite and attentive service without being overbearing. Above all, the hot spring is wonderful. The bath on the first floor was too hot for me, so I used the one on the fifth floor instead, and enjoyed a refreshing soak in the morning. The quality of the water is undoubtedly among the best in Japan. This place is not for those expecting the hospitality of a luxury hotel or clean, brand-new facilities. It’s perfect for those who want to enjoy a rustic, unpretentious ryokan with an excellent hot spring. There are no breakfast spots nearby, so if you’re staying without meals, I recommend the soba shop inside Togura Station.
Stayed 1 night in Aug 2025

8/10 Good

しょうへい

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

つねお

Stayed 2 nights in Jun 2025

6/10 Okay

Koji

Traveled with family
Stayed 1 night in May 2025

8/10 Good

KENICHI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

たみこ

Traveled with group
Disliked: Staff & service, property conditions & facilities
始めの投稿欄に食事の有無の記載が無かった。 1人の宿泊代で1万5千円程だったので、当然、食事が夕飯or朝食が着いているのかと思ったが、どちらも無し。 宿周辺にラーメン屋とコンビニが有るのみで、飲食店が周囲に無かった。 上記に伴い、宿キャンセルや別宿への変更を宿主に言ったが、受け付けてくれなかった。 トイレは部屋には無く、部屋外の共同トイレで不便だった。 お薦めしない宿です！！！
Stayed 1 night in Apr 2025

8/10 Good

りょうた

Stayed 1 night in Apr 2025

8/10 Good

カズヤ

Stayed 1 night in Mar 2025

10/10 Excellent

kazuya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Feb 2025

10/10 Excellent

Tomohiro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

かずとし

Liked: Staff & service
Disliked: Property conditions & facilities
受付で、近隣のガイドマップを渡してくれたり、親切に対応してくれました
Stayed 1 night in Feb 2025

2/10 Terrible

Usan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
間違っても、人にお勧めは出来ません。最低限、温泉旅館であるのなら、お風呂の温度管理くらいはしてほしいものです。
Stayed 1 night in Nov 2024

8/10 Good

??????

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour tout à fait agréable

Très agréable séjour. Chambres spacieuses. Tout ce dont nous avions besoin.
Stayed 1 night in Oct 2024

6/10 Okay

Sukesada

Liked: Room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

ひろゆき

Stayed 2 nights in Aug 2024

8/10 Good

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
Stayed 1 night in Aug 2024

2/10 Terrible

yuji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トラブルの対応が遅い
Stayed 1 night in Jul 2024

6/10 Okay

HANAKO

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
Stayed 1 night in Jun 2024

8/10 Good

あつこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の掃除がゆきとどいていない 大浴場の脱衣所の清潔感がない
Stayed 4 nights in Apr 2024