They told us the room we had booked (4 beds family) was being renovated so they would give us two twin rooms. We only booked there as they could accommodate all 4 of us in a room. The rooms they gave us were shabby, very noisy, had cockroaches in bathroom, saw a mouse in the reception area, husband could not sleep as too tall to fit in the bed frame, aircon did not work and when we checked the filters they were absolutely filthy. They agreed to give us our money back for the first night so we agreed to stay for the second that we had booked and paid for, but then they refused to give us anything back. Disgraceful hotel with dishonest managers.