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Viceroy Bali - CHSE Certified

5-star property
Jalan Lanyahan, Banjar Nagi, Ubud, BALI 1-855-201-7819
5.0 out of 5
Exceptional!
See all 3 travelocity Reviews

"Amazing property, the only thing I regret is not staying here longer. My husband and I did not want to leave our villa considering the amazing room an ... " More

By a verified traveler on Fri 11 Oct 2019

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Hotel Description

Family-friendly 5-star resort near Ubud Monkey Forest

In historical district

You'll find Ubud Monkey Forest and Ubud Peliatan Balerung Stage within 3 miles (5 km) of this resort. Ubud Traditional Art Market and Pura Desa are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free resort. Families will appreciate the playground, onsite laundry facilities, and babysitting. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and an area shuttle.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
$416* Per night/room Aug 23 - Aug 24

Elephant Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Terrace Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Vice Regal Pool Villa Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Vice Regal Pool Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Terrace Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Viceroy Bali - CHSE Certified ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Viceroy Bali - CHSE Certified

Everyone (1) Couples (1)
5 out of 5
Amazing property, the only thing I regret is not staying here longer. My husband and I did not want to leave our villa considering the amazing room and view we had. They also had a stunning restaurant/ bar (aperitif) that served the most delicious cocktails and appetizers. The welcome drinks were the best ones by far from hotel we stayed at in Bali. They also knew we were celebrating our honeymoon and they welcomed us with a happy honeymoon cake and bid us farewell with a flower bath. Our stay was perfection.

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 11, 2019 by Endang

Dear Valued Guest, We appreciate your positive feedback on our hotel. We are happy to hear that you have an enjoyed stay with us and that you particularly enjoyed our service, location and facilities. We are committed to providing an exceptional experience to our guests and exceeding their expectations. We hope you provide us with the opportunity to welcome you again on your next stay in Bali. Kind regards, Viceroy Bali

5 out of 5

Beautiful hotel with excellent staff!

Pros: Everything (the overall resort, views, cleanliness, staff, food)! It was a fabulous hotel & we had an incredible experience staying at the Viceroy.
Cons: The bathroom for the Garden Villa is outside - still within the privacy of the villa - but the only thing we didn't love.
Location: Location is not in the center of downtown Ubud, but the free hotel shuttle makes it all easily accessible.
We stayed at (3) hotels in Bali - Viceroy (Ubud), Seminyak Beach Resort & Spa (Seminyak) & Ritz Carlton (Nusa Dua). By far, the Viceroy was the BEST overall experience! The resort is stunning and the staff is EXCEPTIONAL!! (they helped us with lots of planning / booking of activities in advance of our stay & easily made recommendations / bookings for us while we were there - even coordinating a birthday surprise for my husband). The location is not in the heart of Ubud "downtown" (but you honestly don't want to stay "downtown" if you're looking for relaxation & beautiful views), but it is close by (5 minutes) and made very easily accessible with the free hotel shuttle; the shuttle drivers are also great - they had plenty of stories to share which brought us lots of entertainment / laughs & they taught us a few extra things about Bali culture! The food (the free breakfast as well as snacks & dinner) at Cascades was some of the best we had while in Bali. The only thing that I would note is that the bathroom for the Garden Villa is outside (still within the privacy of your villa compound) and the plunge pool is in the shade so it's a bit cold. I would recommend one of the other villas instead, but definitely should stay at this amazing resort!

Posted by , from Nashville on Jul 27, 2015

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5 out of 5

The most beautiful hotel I have ever stayed in!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The views are amazing. Each room has its own pool. The staff are so nice. This is a magical hotel!

Posted by , from California, USA on Jul 21, 2012

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About the Viceroy Bali - CHSE Certified

Location Jalan Lanyahan, Banjar Nagi, Ubud, BALI 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Viceroy Bali - CHSE Certified offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A 24-hour fitness center, a sauna, and a library are also featured at the luxury Viceroy Bali - CHSE Certified. An area shuttle within 5 kilometers and a shopping center shuttle are free. Limited free parking is available on a first-come, first-served basis. This 5-star Ubud resort is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 30 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2005
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 5 kilometers and shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Viceroy Bali - CHSE Certified offers 30 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. 42-inch LCD televisions come with premium satellite channels. Refrigerators, espresso makers, and minibars (stocked with some free items) are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Ubud resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Living room
  • Deep soaking tub
  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

CasCades Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Viceroy Bar - This bar overlooks the garden. Open daily.

Aperitif Restaurant - This restaurant overlooks the garden and specializes in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.

Aperitif Bar - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Fitness classes on site
  • Helicopter/airplane tours on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Lembah Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Viceroy Bali - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 1986500.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Viceroy Bali - CHSE Certified

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Enhanced food service safety measures are in place. On-site PCR COVID-19 testing is available for a USD 35 fee, and antigen/rapid COVID-19 testing is available for a USD 8 fee. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • UnionPay
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 31 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 1986500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Viceroy
  • Viceroy Bali
  • Viceroy Bali Hotel
  • Viceroy Bali Hotel Ubud
  • Viceroy Bali Ubud
  • Viceroy Bali Resort Ubud
  • Viceroy Bali Resort
  • Viceroy Bali Hotel Ubud
  • Viceroy Bali
  • Viceroy Bali Chse Certified
  • Viceroy Bali - CHSE Certified Ubud
  • Viceroy Bali - CHSE Certified Resort
  • Viceroy Bali - CHSE Certified Resort Ubud

You should know

  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.