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The Maids Head Hotel

4.0 star property
4-star hotel near Elm Hill

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Photo gallery for The Maids Head Hotel

Courtyard
Exterior
Premium bedding, individually decorated, individually furnished, desk
Exterior
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Bar
  • Pet friendly

Explore the area

View in a map
Tombland, Norwich, England, NR3 1LB
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich Castle
    ‪6 min walk‬
  • Carrow Road Stadium
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Dog Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Single Room

  • Sleeps 1

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About the neighborhood

Norwich

City center stay.With a stay at this Norwich City Center hotel, you'll be steps from Norwich Cathedral and Elm Hill. Tombland and The Forum are also within half a mile (1 km).

What's nearby

  • Norwich Cathedral - 1 min walk - 0.1 miles
  • Norwich Castle - 6 min walk - 0.3 miles
  • Norwich Theatre Royal - 10 min walk - 0.6 miles
  • Carrow Road Stadium - 17 min walk - 0.9 miles
  • University of East Anglia - 7 min drive - 2.6 miles

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪The Merchant's House - ‬2 min walk

About this property

The Maids Head Hotel

4-star hotel near Elm Hill
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Maids Head Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1287
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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St Giles House Hotel

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  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 298 reviews
$139 nightly
The price is $166
Aug 31 - Sep 1
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • iPad
  • Plasma TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

How close is The Maids Head Hotel to the airport?

The Maids Head Hotel is 3.5 mi (13-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Maids Head Hotel?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on Aug 21, 2025 start from $153.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Maids Head Hotel have an airport shuttle?

Airport shuttle services are not available at The Maids Head Hotel.

Does The Maids Head Hotel offer free breakfast?

Free breakfast isn’t provided at The Maids Head Hotel, but full breakfast is offered for a fee of GBP 15.00 for adults and GBP 7.00 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at The Maids Head Hotel?

No, there is no casino at this hotel.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Maids Head Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does The Maids Head Hotel have a pool?

The Maids Head Hotel does not have a pool.

Does The Maids Head Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Maids Head Hotel have a spa?

There are no spa services available at this hotel.

How close is The Maids Head Hotel to downtown Norwich?

The Maids Head Hotel is 0.3 mi away from Norwich.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1004 reviews
Rating 8 - Good. 249 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Old in every way Terrible room accessed via multiple staircases Good buffet breakfast
Stayed 1 night in May 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in charming hotel

Very pleasant stay. Friendly staff and comfortable room. We stayed in room 314 whuch is above the main entrance. Was a bit noisy in the evening between 10-12 due to students but have had worst. Breakfast very nice and good selection. Would defo stay again
Stayed 2 nights in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
As always , the hotel is wonderful. The only downside I found is the little extra's or no longer available (for example - Toiletries are no longer given in the rooms). These little extra made the whole stay more special.
Stayed 4 nights in May 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, reasonably priced. Delicious food for breakfast, and very helpful people at the reception desk.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lucy

Stayed 1 night in May 2025

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good if anything was wrong. It is in a perfect location and double rooms are a good size. More toiletries, larger TVs and making sure there are decaf drink options in every room - neither of the rooms I had were given decaf teabags would have upgraded scores to excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We attended a wedding and stayed the night. The reception check in staff were fantastic and arranged our room was available slightly earlier to get changed before the wedding. The rooms were great, clean, comfy bed and the shower was very powerful (managed to spray it out the bathroom, oops, sorry about that - very powerful!) The wedding host was a very capable chap, nothing was too much trouble and it was a really enjoyable stay. Well done to everyone involved in keeping the place running, a great place and wouldn't hesitate to recommend.
Stayed 1 night in May 2025

10/10 Excellent

Laraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvellous Maids Head

Another wonderful visit to the gorgeous Maids Head. Warm welcome, fantastic service & gorgeous rooms. Already planning next visit.
Stayed 1 night in May 2025

8/10 Good

Mrs N M J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cooooool!,,,,

The only issue we had was that the room was very warm but, after a call to reception, we were provided with a portable air conditioning unit.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
A vintage property with modern amenities and service.
Stayed 3 nights in Apr 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Holly

Stayed 1 night in Apr 2025

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient. The was nice and the bed was very comfortable. It was our second stay and we will be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Suggest getting a ride in the rolls-Royce
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely stay. Only did one night so didn't sample everything on offerr. Staff very friendly hotel very clean, great location. Will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamila

Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rhona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Stayed there twice now. The breakfast had wide variety and well prepared layout. Excellent service and comfortable.
Stayed 1 night in Apr 2025