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Hunab Tulum

3.5 star property
3.5-star hotel near Tulum Mayan Ruins

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Photo gallery for Hunab Tulum

A couple by a pool with a thatched roof and string lights.
A hammock in a sunlit outdoor area with a white wall and trees in the background.
A neatly arranged bedroom with a bed, pillows, a headboard, bedside tables, and a wall-mounted shelf with a decorative piece and a vase.
A modern living room with a sofa, dining table, and chairs. There is a kitchen area with a refrigerator and shelves.
A room with a round wooden table, two white candle holders, a chair with a geometric patterned cushion, and a hanging macramé light fixture.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Coba km.25 (a1.4 km de,Carr.Cancun), TULUM FRACC MAYAZAMA F, Tulum, QROO, 77524
  • Place, Jaguar Park
    ‪3 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

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About the neighborhood

Tulum

Heart of Tulum.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Hunab Lifestyle Center and Jaguar Park are also within half a mile (1 km).

What's nearby

  • Jaguar Park - 3 min walk - 0.2 miles
  • Hunab Lifestyle Center - 3 min walk - 0.2 miles
  • Tulum National Park - 4 min drive - 1.6 miles
  • Dos Aguas Park - 4 min drive - 1.1 miles
  • Hospital de Tulum - 5 min drive - 1.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 92 min drive

Restaurants

  • ‪Coco Cafe - ‬15 min walk
  • ‪Panza Tulum - ‬9 min walk
  • ‪Rossina - ‬18 min walk
  • ‪El Capitán - ‬11 min walk
  • ‪Jasmine - ‬15 min walk

About this property

Hunab Tulum

3.5-star hotel near Tulum Mayan Ruins
Hunab Tulum offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Hunab Tulum. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

  • 120 guestrooms or units
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar by the pool
Hunab Tulum offers 120 air-conditioned accommodations with safes and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • A poolside bar

Things to do

  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 25 per pet, per week
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 300 per accommodation, per day
  • A damage deposit of USD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 350 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 25 per pet, per week
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and PayPal. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hunab Tulum Hotel
Hunab Tulum Tulum
Hunab Tulum by Sunest
Hunab Tulum Hotel Tulum

Frequently asked questions

How close is Hunab Tulum to the airport?

Hunab Tulum is 26.4 mi (51-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Hunab Tulum have an airport shuttle?

Hunab Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 350 per vehicle, roundtrip.

How close is Hunab Tulum to the beach?

This hotel is 2.7 mi (12-min drive) from Tulum Beach and 2.8 mi (13-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Hunab Tulum offer free breakfast?

Hunab Tulum does not offer free breakfast.

Is there a casino at Hunab Tulum?

No, there is no casino at this hotel.

What time is check-in at Hunab Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hunab Tulum?

This hotel offers free self parking.

Does Hunab Tulum have a pool?

Hunab Tulum features an outdoor pool.

Does Hunab Tulum have a spa?

There are no spa services available at this hotel.

How close is Hunab Tulum to downtown Tulum?

Hunab Tulum is 1.1 mi away from Tulum.

Hunab Tulum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit hidden, but right between Tulum town and Tulum hotel zone (beach).
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and safe
Stayed 5 nights in Oct 2024
Verified

4/10 Poor

rodney

Disliked: Cleanliness, staff & service
!
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a construction zone. Is next-door to an abandoned construction site. The bar has no liquor. Gym has one piece of equipment.
Stayed 6 nights in Mar 2025
Verified

4/10 Poor

Hope

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving at Hunab it is not advertised properly. It is located down a street under construction. No one speaks English during my entire stay. No bar by the pool. Non working jacuzzi. First night entering the entire walk thru to my 4th flr room was dark had to use cell light. AC not working due to bad batteries. Holes in screen balcony so couldn't open that. It was not stated that it was a condo. No one returns your call back after the second day finally reaching someone. No hammock by the pool. It's just very misleading. They should stay closed until it is completely up and running. Total guests we saw in complex was about 5. We spoke to a family and they were displeased as well and actually left to days earlier.
Stayed 4 nights in Aug 2024
Verified

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderar absolut inte detta hotell

Dusch rummet var obrukbart och vatten kunde inte komma ner i brunnen / så det rann vatten ut i sovrummet och handdukar fick läggas ut på golvet som stopp. Fick duscha 5 dagar uppe vid pool området och i kallt vatten. Värden lovade fixa detta dag 2 men inget hände och gjorde sig oanträffbar samt så efter ett par dagar till började det lukta kloak och det var obehagligt. Alltså man vet att vår dusch inte fungerar och struntar i det ? Helt obegripligt och all dokumentation samt bilder - uppgjorda överens komna lösningar finns - jag är dessutom på en 50 års resa och känner mig oerhört kränkt av hur jag med sällskap behandlats. Blev erbjuden 1 natt av 6 mot vår tystnad i recentioner - så rekommenderar absolut inte detta hotel. Reser mycket har god förmåga att diskutera lösningar men detta stället är verkligen trist när man blir bemöt av nonchalans och fullständig nedslående syn på oss som kunder.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

OSWALDO

Liked: Staff & service, property conditions & facilities
Es una excelente opción familiar para vacaciones en Tulum
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, lugar muy tranquilo y seguridad, muy buena comunicación por parte del personal
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estudio de una recámara muy amplio con cocina, sala y comedor. En zona tranquila
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Emy Paloma

Liked: Property conditions & facilities
Disliked: Communication
Es un hotel completamente nuevo, el problema es que le falta limpieza ya que al ser nuevo aun tiene polvo de la construcción. El agua del baño (regadera y lavabo) huele muy feo. El baño nuevo pero no se iba el agua de la regadera. Nos hicieron esperar una hora para poder acceder a la habitación, ya que no había nadie que nos diera el acceso
Verified

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Cesar Daniel

Disliked: Cleanliness
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Annie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Patricio

Stayed 1 night in Nov 2024
Verified

8/10 Good

Ricardo Felipe

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023