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Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Hotel near Soliman Bay in Tulum

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Photo gallery for Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

A swimming pool surrounded by trees, with a hammock and lounge chairs.
Property video
A modern kitchen with wooden cabinets, a built-in oven, and a dining area with a wooden table and chairs.
A modern living room with a sectional sofa, a small ottoman, and a macrame wall hanging.
Two double beds with wooden headboards, white bedding, and a small nightstand with a lamp.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Riviera Maya, QROO
  • Place, LabnaHa Ecopark Adventures
    ‪5 min walk‬
  • Place, Tulum Mayan Ruins
    ‪13 min drive‬
  • Place, Playa Paraiso
    ‪25 min drive‬

Room options

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About the neighborhood

Tulum

In Tulum .Your stay at this Tulum hotel places you within a 10-minute walk of Soliman Bay and Cenote Tortugas. LabnaHa Ecopark Adventures and Maya Adrenaline are also within half a mile (1 km).

What's nearby

  • LabnaHa Ecopark Adventures - 5 min walk - 0.3 miles
  • Soliman Bay - 9 min drive - 2.6 miles
  • Tulum Mayan Ruins - 13 min drive - 7.4 miles
  • Tulum Beach - 24 min drive - 13.3 miles
  • Playa Paraiso - 25 min drive - 12.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 62 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬9 min drive
  • ‪Seasalt - ‬14 min drive
  • ‪Bar 360 - ‬14 min drive
  • ‪Xula Vista Restaurant - ‬9 min drive
  • ‪World Cafe - ‬6 min drive

About this property

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Hotel Casa Tortuga Tulum is located at kilometer 239 of the Tulum-Cancun highway, next to the Casa Tortuga Cenote Park and 14 km from downtown Tulum. It offers rooms surrounded by nature with views of the garden or pool, as well as free Wi-Fi, air conditioning, and parking. The hotel's restaurants are open from 9:00 AM to 5:00 PM, and guests have access to the shared pool areas.

Guests enjoy complimentary access to the cenote park, along with a guided tour, making the hotel an excellent choice for those seeking nature and adventure with all the comforts. Additional activities such as kayaking, zip-lining, and ATV rentals are available for an extra charge.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access

Things to do

  • Kayak
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Living room

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in each accommodation.

Frequently asked questions

How close is Hotel Casa Tortuga Tulum - Cenotes Park Inclusive to the airport?

This hotel is 32.2 mi (62-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive have an airport shuttle?

Airport shuttle services are not available at this hotel.

How close is Hotel Casa Tortuga Tulum - Cenotes Park Inclusive to the beach?

This hotel is a short 1-minute walk from Soliman Bay and 9.9 mi (23-min drive) from Tulum Beach. Don't forget your sunscreen!

Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive offer free breakfast?

This hotel does not offer free breakfast.

Is there a casino at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?

Free parking is not available at this hotel.

Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive have a pool?

This hotel features an outdoor pool.

Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa Tortuga Tulum - Cenotes Park Inclusive to downtown Tulum?

This hotel is 6.9 mi away from Tulum.

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 6 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place for families

We enjoyed two nights at Casa Tortuga. The water park is very fun with a tour guide and to explore on your own. Food at Baalmán was very good as well. The downtown strip that is full of other restaurants and shopping is only a 20 minute drive.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

New build, nice secluded area with onsite Cenotes

So the property we stayed in was brand new. We there are nice Cenotes on site. 6 i believe so you can explore for free on your stay.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The home is clean and beautiful. The pool was gorgeous as well. The cenote park being onsite and included was an amazing perk. I highly recommend. It’s great being able to walk out the door in the morning and be at the cenote park. Everyone was very friendly and helpful. Could not recommend more highly.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, location, listing accuracy

Great place

We stayed 2 nights.. explored the cenotes. Food offered is not great at the restaurant. Ballimans had great ambiance but was difficult to find and figure out parking. The hotel office was also hard to find... and the lobby of cenotes was zero help. But once we figured out where we were going they were extremely helpful and kind. Everything was very clean and better than expected
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Suites cómodas , instalaciones nuevas y acceso al parque cenotes casa tortugas sin costo adicional
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Stayed 7 nights in Dec 2025