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"Friendly staff, hotel NEEDS to be remodeled. Dirty " More

By a verified traveler on Mon 26 Jul 2021

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Hotel Description

Shelbyville guestrooms with comfy beds

In Shelbyville

You'll be within half a mile (1 km) of Calsonic Arena and 2 miles (3 km) of Shelbyville Courthouse Square with a stay here. Also, Arts Center and Museum is within 2 miles (3 km) and Tennova Healthcare - Shelbyville is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 58 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include pillowtop beds, rainfall showerheads, and coffee/tea makers.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Oct 25 - Oct 26

Suite, 2 Queen Beds, Non Smoking, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Shelbyville Inn and Suites Celebration Inn ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Shelbyville Inn and Suites Celebration Inn

Everyone (7) Business (1) Couples (1) Family (4)
3 out of 5
Friendly staff, hotel NEEDS to be remodeled. Dirty

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 27, 2021 by Evan Rodriguez

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jul 27, 2021 by Evan Rodriguez

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

5 out of 5
The bathroom was gorgeous! The whole room was spotless! Friendly staff! Great all around!

Posted by , from Tennesse on Mar 8, 2020

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Comment from Hotel Management

Mar 16, 2020 by Hotel Manager

Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit, especially our excellent service and your spotless room. We hope to welcome you and your family back soon. Sincerely, Hotel Manager

4 out of 5

Posted by on Oct 31, 2019

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1 out of 5
We stayed in the hotel a week or so ago while on vacation and the room was incredibly dirty and there was no hot water. The bathroom smelled like someone had used it, there was no toilet paper and there were flies in the sink. We left a complaint at the desk but no one has called to resolve this. We were even told when we called the front desk to complain that we would be compensated in the morning. And, of course, we received nothing and still haven’t even gotten a phone call over a week later.

Posted by , from Wake Forest on Jun 22, 2019

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4 out of 5
It wasn't really what I was expecting for the price, I didn't expect the outside room entrance like a motel.

Posted by on Mar 31, 2019

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4 out of 5

Posted by on Mar 26, 2019

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1 out of 5
Did not have hot water so could not shower but staff was very nice

Posted by on Dec 29, 2018

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1 out of 5

Room reaped of raw sewage

Went to room paid top dollar for room walk in sewage smell would knock you down not a good experience

Posted by on Jul 16, 2018

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4 out of 5

Nice hotel, breakfast included.

Quiet room, comfortable bed, indoor pool. Excellent staff.

Posted by on May 21, 2018

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About the Best Western Shelbyville Inn and Suites Celebration Inn

Location 724 Madison Street, Shelbyville, TN 37160

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Shelbyville Inn and Suites Celebration Inn offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Best Western Shelbyville Inn and Suites Celebration Inn also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Shelbyville hotel is smoke free.

  • 58 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Shelbyville Inn and Suites Celebration Inn offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Celebration
  • Best Western Celebration Inn
  • Best Western Celebration Inn Shelbyville
  • Best Western Celebration Shelbyville
  • Best Western Shelbyville
  • Shelbyville Best Western
  • Shelbyville Suites Celebration
  • Best Western Celebration Inn Suites
  • Best Western Shelbyville Inn and Suites Celebration Inn Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.