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4.7 out of 5

"I am concerned about the care of their desert tortoise, who did not appear to have much freedom of movement or adequate food. I don't think it is the ... " More

By a verified traveler on Mon 26 Jul 2021

Hotel Description

Family-friendly 5-star resort near Golf Club at Dove Mountain

In regional park

With a stay at this Dove Mountain resort, you'll be within 2 miles (3 km) of Golf Club at Dove Mountain and 12 miles (20 km) of Crooked Tree Golf Course. Oro Valley Marketplace and Catalina State Park are within 16 miles (25 km).

27-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 5 restaurants. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Enjoy the 3 outdoor pools and perks like free self parking and free WiFi.

Free WiFi, iPod docks

The 250 guestrooms feature free WiFi, Smart TVs with cable channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include furnished balconies, iPod docks, and 24-hour room service.

Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$249* Per night/room Aug 1 - Aug 2

Executive Suite, 2 Bedrooms, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Two Bedroom Casita, 2 Bedroom Suite

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Connecting Guest room, Bedroom 1: 1 King, Bedroom 2: 2 Queen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, Balcony, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom, Non Smoking (Ritz-Carlton)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Ritz-Carlton, Dove Mountain ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Dove Mountain

Everyone (3) Couples (2) Family (4)
5 out of 5
I am concerned about the care of their desert tortoise, who did not appear to have much freedom of movement or adequate food. I don't think it is the business of a hotel to house wild animals that would better be cared for by a wild animal zoo or protector. And they had an herb garden on the terrace that was severely neglected and lacked water.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 29, 2021 by Loreto Mendez, Front of House Manager

Thank you for your choosing Dove Mountain and for your feedback. We will ensure that the proper teams review.

2 out of 5
This is not a 5 star establishment. The food is horrible we tried every restaurant and they are all bad. I guess when I hear the Ritz I have certain expectations and they were not met. The pool is ridiculously small definitely not enough space for all the guests…I just don’t understand it but I am no longer trusting star ratings they mean nothing.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 24, 2021 by Loreto Mendez, Front of House Manager

Thank you for sharing your feedback. We apologize if we failed to meet expectation but we will ensure that s we can share this feedback the teams and take the actions needed to always aim to improve our service. We hope that we do get the opportunity to welcome you back to Dove Mountain.

4 out of 5
Beautiful hotel. Staff very courteous and friendly. They always have bottled water if you need it. Be ready to take a long walk to the parking lot however, unless you want to pay for valet parking. Meals were good at Ignite and the wine bar, however pretty much same choice every day. Meals in the wine bar were huge, enough for two people, but I believe there is a $5 charge to split a meal there.

Posted by on May 29, 2021

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Comment from Hotel Management

Jul 24, 2021 by Loreto Mendez, Front of House Manager

Thank you for your feedback! We appreciate you taking the time to let us know what we can improve upon. We are looking forward to welcoming you back in the future!

5 out of 5
Very nice property with great views on the countryside.

Posted by on Mar 1, 2020

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5 out of 5
Excellent facilities. Enjoyed the entire weekend.

Posted by on Aug 5, 2019

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5 out of 5

Spa getaway.

Pros: The staff are all so professional.They introduce themselves and call you by name. The food is great.
Cons: Beds too soft! Next time I will ask for pillow top to be removed.
Location: Great trails, scenery, birds etc. Shopping, movies.
Wonderful spa experience. Great time to have friends come for dinner and enjoy the beautiful lightning show.

Posted by , from phx on Sep 8, 2017

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4 out of 5

Wonderful staff

Pros: Location, people.
Cons: Prices, money drop at every turn.
Stayed here recently Fri. through Sun. All staff are absolutely wonderful. They are friendly, smiling, seem to genuinely care that you are having a good time, attentive, nice. Our room (which we upgraded for a price, of course) was ok but I'm not sure I needed to pay an extra $120 a night for a giant living room table and a less than comfy small couch for two of us. Beds are awful and the pillows stink as they are flat no matter how many you pile on the bed. The air conditioner blows directly ON you when you are sleeping so I had to call the house maintenance people to come show me how to turn the air conditioning off so we could sleep at night. Be prepared to be nickled and dimed for everything here. Originally I swear I saw that the "resort fee" is $35 per room per day - well, it is now $50 per room per day and "includes" valet parking (which they say is complementary but it is not as they tacked the previously $21 per day parking fee into the resort fee). I will not stay again any place that charges a resort fee. Seems to me if people want to use said "resort fee" things - then charge them. Or, hey, you're already charging a premium for a not new property - so why not just include some things? All in all, nice, fairly quiet (although you will find that balconies are right next to each other with no separation so you can enjoy listening to your neighbors. Views out to Tucson are stunning.

Posted by , from Seattle on Sep 13, 2016

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5 out of 5

There's a reason they call it the Ritz...

Pros: Everything! I couldn't find one thing to complain about. The experience was everything I had hoped.
Cons: Perhaps more yoga/pilates classes.
Location: I wasn't thrilled with Tucson (as far as the city), however I did a day drive to Sedona (approx 3.5 hrs each way), and Sedona did NOT disappoint
The Ritz-Carlton, Dove Mountain was hands down the most wonderful hospitality I have ever encountered. Kyle at concierge was an absolute treasure. Ask, and it was given or done at this place. The grounds themselves are stunning, nestled in the mountains, surrounded by all the beautiful terrain. Everything was clean and fresh. The room was absolutely wonderful and a great retreat at the end of a day. The dining was exquisite. Though I did not eat at every venue, the buffalo tacos are nothing short of a taste fusion I will never forget at Ignite! The spa was sensational. A complete oasis in the middle of the Tucson desert! They did not forget one thing at the Ritz-Carlton, Dove Mountain. The fitness room is acceptable. I was hoping for more available yoga/pilate classes, but only 1 per day were offered at 8AM. The guide on the family AM hike was very knowledgeable and the hike proved to be very educational. I will never forget my experience here. I left feeling refreshed and renewed in mind and body! Hope to be back out again one day to this fabulous gem in the wilderness!

Posted by , from Emmaus, PA on Aug 17, 2015

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5 out of 5

A great family getaway.

Pros: Close restaurants, Free Internet, Quiet, a lot to do on site (hiking spa kid activities), food (turquesa grill & ignite)
The resort sits beautifully within the mountain range. Highlights were the guided hike (thanks Ranger Rick), the indoor/outdoor spa, the waterslide, lunch at Turquesa Grill and dinner at Ignite. The flutist during the Sunset Celebration was truly awesome. The entire family loved it, including my 9 and 12 year old girls.

Posted by on Aug 31, 2012

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5 out of 5

This hotel has excellent, attentive staff.

Pros: Close restaurants, Free Internet, Quiet
Cons: daily cost valet parking
Beautiful grounds and buildings. Many activities ( spa, pool etc) Helpful staff. Restaurants excellent tho Core Dinners were not as good as last year. Very relaxing.

Posted by , from Madison, WI, USA on Jul 14, 2012

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About the The Ritz-Carlton, Dove Mountain

Location 15000 N Secret Springs Drive, Marana, AZ 85658

Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Full-service spa

Property Features

As a guest of The Ritz-Carlton, Dove Mountain, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 44,000 square feet (4 square meters) and includes a conference center. A children's pool, a health club, and a spa tub are also featured at the luxury The Ritz-Carlton, Dove Mountain. Free self parking is available. This 5-star Marana resort is smoke free.

  • 250 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 44,000 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2009
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Tucson International Airport (TUS) (50.5 km / 31.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Dove Mountain offers 250 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

CORE Kitchen and Wine Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Ignite - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Turquesa Latin Grill - Overlooking the pool, this bistro serves lunch only. A children's menu is available. Open daily.

Claytons - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

To Go - This coffee shop serves lunch only. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Mountain biking on site
  • Yoga classes/instruction on site

Spa Services

The Ritz-Carlton Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125.00 per stay
  • Only dogs are allowed
  • Weight limit: 100 lbs
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 58.51 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Business center/computer access
  • Internet access
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 21 per day
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dove Mountain Ritz-Carlton
  • Ritz-Carlton Dove
  • Ritz-Carlton Dove Mountain
  • Ritz-Carlton Dove Mountain Hotel Marana
  • Ritz-Carlton Dove Mountain Marana
  • The Ritz-Carlton Dove Mountain Hotel Marana
  • Ritz-Carlton Dove Mountain Resort
  • The Ritz Carlton Dove Mountain
  • RitzCarlton Dove Mountain ana
  • The Ritz-Carlton, Dove Mountain Resort
  • The Ritz-Carlton, Dove Mountain Marana
  • The Ritz-Carlton, Dove Mountain Resort Marana

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.