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"Better than a motel b but I still prefer la Quinta " More

By a verified traveler on Sat 16 Nov 2019

Hotel Description

Hotel near Tucson Convention Center in Tucson

Heart of Tucson

A stay at this Downtown Tucson hotel places you within half a mile (1 km) of Tucson Convention Center and 2 miles (3 km) of Fox Theatre. El Tiradito Wishing Shrine and Garden of Gethsemane are also within half a mile (1 km).

Free perks

This hotel features a restaurant, an outdoor tennis court, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 174 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Ramada by Wyndham Tucson ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ramada by Wyndham Tucson

Everyone (9) Family (1)
1 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by nickname

Dear Guest, I am sorry you did not enjoy your stay. We hope you enjoyed exploring Tucson. Best wishes, Jill Ward General Manager

4 out of 5
Better than a motel b but I still prefer la Quinta

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 18, 2019 by nickname

Dear Jared, We appreciate your very good rating of our hotel. La Quinta is quite nice but we hope our customer service and charm surpasses them. Thank you for staying with us. Sincerely, Jill Ward General Manager

4 out of 5
I liked the friendliness and hospitality. I appreciate the breakfast and coffee

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 22, 2019 by nickname

Dear Guest, So happy to hear you appreciated our customer service and breakfast. Thank you for choosing Tucson Ramada. We hope to see you again soon. Warm regards, Jill Ward General Manager

1 out of 5
We got checked in by a woman named Vivian, after waiting for at least 8 minutes because she was talking with the bartender. We explained very well that we wanted to split the check. She said that she understood the instructions that we gave her, I asked her what would be a good place to have some drinks and eat something, her response was, I don't go out, so I don't know, I asked if she does not do like a research in order to respond this kind of questions of the guests and she told me, use Google, I didn't want to speak no more due to that so non hotel business attitude, when we got to the room, we see the notifications of the bank, 1 room was charged 3 times and the other one two times, I call reception to explain what's goin on and Vivian's answer was that she does not nothing to do with it. We came down to inquire her and she don't pay any attention to us. She said I don't care, call the bank, due to this bitch from hell attitude we decide wait for other associate latter on, when we came back Sheri and Angi were the ones that try to unwrap this ufull mess, they did there best and we will see in a couple days if we got lucky to reverse the charges. We don't use the pool or have breakfast because we just wanted to leave thanks to Vivian.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Nov 21, 2019 by Kaila Jurkewicz

Dear Guest, I am truly sorry you had a such a negative experience at our hotel. We pride ourselves on our customer service and this is certainly not the level of service usually given by our staff. We take these concerns very seriously and I will investigate what happened. If there are any more billing issues, contact the hotel directly. Again, please accept our apologies.

4 out of 5
Very Nice Hotel for the price. Convenient location.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by nickname

Dear Guest, Thank you for your nice review. We are so happy you found us to be a good value and enjoyed the close proximity to downtown. We hope you tried out the Streetcar. A great way to get around if you don't feel like walking or driving. We hope to see you again next time you are in Tucson. Warm regards, Jill Ward General Manager

4 out of 5

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 20, 2019 by nickname

Dear Guest, We appreciate you staying with us and for your very good rating. Have a wonderful summer! Best wishes, Jill Ward General Manager

3 out of 5
Nice hotel. Reasonable rate. Nice pool. Jacuzzi is nice bit needs some repair work. Shower was lacking. Comfortable room.

Posted by on Oct 13, 2018

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Comment from Hotel Management

Oct 15, 2018 by nickname

Dear Guest, We appreciate your valuable feedback. We hope you will stay with us again next time you are in town. Best wishes, Jill Ward General Manager

4 out of 5
Nice place to stay in Tucson! Next to downtown trolley line, so convenient to U. of Arizona, and its football stadium. Good breakfast, nice place!

Posted by , from Southern California on Oct 8, 2018

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Comment from Hotel Management

Oct 9, 2018 by Joseph

Thank you for taking the time to write your review. We greatly appreciate it!

4 out of 5

in the laid back heart of tucson gem show

easy access to town and many shows. very comfortable beds and pillows. easy to kick back have a relaxing time while things are bustling all around.

Posted by on Feb 13, 2018

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1 out of 5

By far the Dirtiest

Pros: Nothing
Cons: Renovated the entire Hotel.
This was by far the dirtiest hotel that we have stayed at. Dirty bedding, carpet, bad parking, holes in the walls and dirty room overall. Toilet seat was broken and I went to the front desk to report and was told that the maintenance crew had all gone home for the day, we were not offered any other room. Rude staff in the café room. Will not ever stay here again. Thank goodness I had some extra blankets and pillows in the car. We checked out very early (7 a.m.)

Posted by on Feb 15, 2017

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About the Ramada by Wyndham Tucson

Location 777 W. Cushing St., Tucson, AZ 85745

Renovations + Closures

This property is closed from 25 March 2020 to 21 September 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Ramada by Wyndham Tucson, you'll find a seasonal outdoor pool, an outdoor tennis court, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Ramada by Wyndham Tucson. Free self parking is available. This Tucson hotel is smoke free.

  • 174 guestrooms or units
  • 2 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tucson, AZ (TUS-Tucson Intl.) (13.3 km / 8.2 mi)
  • Train station: Tucson Station (4.2 km / 2.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Tucson offers 174 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Tucson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Ramada by Wyndham Tucson has a restaurant on site.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 35 per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No elevators
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 35 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arizona Riverpark
  • Arizona Riverpark Inn
  • Riverpark Inn
  • Arizona Riverpark Hotel Tucson
  • Riverpark Hotel Tucson
  • Ramada Tucson Hotel

You should know

  • The seasonal pool will open in March and close in December.
  • Pool access available from 5:00 PM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.