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4.6 out of 5

"this is a great hotel in a beautiful area. There are lots of hiking trails nearby and golf if you like that. The views are spectacular and the hotel ... " More

By a verified traveler on Mon 25 Dec 2017

Hotel Description

Family-friendly 4.5-star resort with 2 outdoor pools

In Tucson

A stay at this Starr Pass resort places you within half a mile (1 km) of Tucson Mountain Park and 3 miles (5 km) of International Wildlife Museum. Also, Greasewood Park is within 3 miles (5 km) and Tumamoc Hill is within 6 miles (10 km).

27-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 3 restaurants. Bring the family and enjoy the lazy river, free kid's club, and children's pool. Enjoy the 2 outdoor pools and perks like free WiFi.

Comfy beds, WiFi

The 575 soundproofed guestrooms offer WiFi and comfy beds. Other amenities include sitting areas, 24-hour room service, and flat-screen TVs with satellite channels.

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$229* Per night/room Oct 25 - Oct 26

Executive Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, Golf View

Bed Count 1 King Bed Maximum Occupancy 4 Max

JW Marriott Starr Pass Resort and Spa ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Starr Pass Resort and Spa

Everyone (8) Family (2)
5 out of 5
I like all the pools, how they had different water temperatures.

Posted by on Sep 30, 2019

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4 out of 5

Posted by on Jul 26, 2019

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4 out of 5

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 19, 2019 by Director of Room Operations

Dear Guest, we appreciate you taking the time to share your positive rating regarding your experience at the JW Marriott Tucson Starr Pass Resort & Spa. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Best Regards, Eric H. McDonald, Director of Room Operations

4 out of 5

GREAT HOTEL IN BEAUTIFUL AREA

Pros: see above
Cons: umbrellas on the terrace and umbrellas that tilt by the pool.
Location: hiking and golf
this is a great hotel in a beautiful area. There are lots of hiking trails nearby and golf if you like that. The views are spectacular and the hotel is really nice. the lobby area and restaurants are really nice....the rooms could stand to be updated, but for the price are more than adequate. If you do the self parking just be aware that you may have a bit of a walk, depending on which building they put you in. Nothing terrible, but it takes about 7 minutes (inside). There are a few pools and they are nice...my only complaint is that it's hard to find shade. The umbrellas by the pool don't tilt so you have to move with the sun if you need shade like I do. Also on the terrace there are no umbrellas which is frustrating. The service in the restaurants is pretty good, but can be slow sometimes, especially on the terrace. But again for the price it's fine. Overally I love this hotel b/c of the view and the area it is in and would stay there again.

Posted by on Dec 25, 2017

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4 out of 5

Great hotel with awesome views

Pros: Pool, lazy river, the views, friendly staff.
Cons: An adult only pool. Lower resort fees.
Location: Parks, restaurants, scenic driving, wine tour.
My wife and I vacationed here in July 2017 from Virginia. We've never been to Arizona before, and after extensive research and reading reviews, I chose this hotel. The view of the mountains and cactus from our room and wandering the grounds was awesome. The heat wasn't as bad as we thought it would be. The pool and lazy river were relaxing, it would have been better if there weren't so many kids, but getting there super early in the morning was the best time. The staff recognized we were celebrating our anniversary and surprised us with a bottle of sparkling wine and a piece of cake bought to our room our first night there. No hotel has done that for us before, so we truly thank them for that. The staff were friendly, the view was great,the beds were good and comfortable enough. It's a bit away from towns and shops, but not too much. We would stay there again, my wife actually decided to stay an extra five days when I went home to go back to work!

Posted by , from Virginia on Jul 17, 2017

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5 out of 5

I took my daughter to the University.

The lazy river was fun! All the staff were very friendly and helpful.

Posted by on Aug 29, 2016

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4 out of 5

Came for one night

Signature Grill was wonderful , dinner and breakfast . Staff top - notch ! Pools and slide not what I thought they would be . Lap pool closed off , only available for members . Slide not as large as website suggested. Lovely resort otherwise .

Posted by on Jun 26, 2016

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5 out of 5

Wonderful

The ambiance was wonderful. The hotel was beautiful and the staff was friendly and out going. The pools were great. The parking was a little inconvenient. But over all great hotel

Posted by , from odessa texas on Jun 2, 2016

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4 out of 5

/room size

Pros: The openness and friendly staff.
Cons: The taxes. Way to many. And the distance to park your car.
Location: Just stayed there.
The first room they put us in was too small. I stated 4 adults. It was okay for 2 adults. So I had them move us and they left some of our luggage (small bags) in the original room. So 2 times we had to go to the front desk and tell them we were missing bags.. Both times we had to wait for a long time for them to find them.. We did get all our stuff but it was inconvenient to have to sit and wait. Other than that the stay was good. Our grandson was on leave for the weekend so we took him there to spend time with him and his Mom. She came in from California. He enjoyed it.

Posted by , from Phoenix, Az on May 23, 2016

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5 out of 5

A sister trip to treasure

Pros: My sister has Celiac Disease and every server server at the restaurants, even the golf course Catalina BBQ made sure she had no exposure to gluten.
Location: Tubac is a little town worth visiting. Great food and a fun shopping experience! Elvira's is must for lunch or dinner!
On a return trip for me, a first time experience for my sister, we made memories, laughed and were pampered royally. Everything about our stay was all we hoped for and more! From the friendly helpful staff to the incredible view and surroundings, everything exceeded our expectations. Our Spa treatments at Hashani were wonderful, relaxing and very professionally performed. Nicolle and Brooke were friendly and very skilled at their trade. I highly recommend a day at the Spa!

Posted by , from Cheyenne, Wyoming on Oct 31, 2015

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About the JW Marriott Starr Pass Resort and Spa

Location 3800 W Starr Pass Blvd, Tucson, AZ 85745

Renovations + Closures

The property will be renovating from 04 November 2019 to 22 December 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool
  • One of the swimming pools

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

As a guest of JW Marriott Starr Pass Resort and Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 80768 square feet (7504 square meters). A children's pool, a spa tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Starr Pass Resort and Spa. Parking is available for a fee. This 4.5-star Tucson resort is smoke free.

  • 575 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • 80768 sq ft of conference space
  • 7504 sq m of conference space
  • Built in 2004
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tucson, AZ (TUS-Tucson Intl.) (20 km / 12.4 mi)
  • Train station: Tucson Station (9.9 km / 6.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Starr Pass Resort and Spa offers 575 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Signature Grill - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner.

Primo with Patio Dining - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.

Catalina Barbeque - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Salud - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Plunge Poolside Dining - This poolside restaurant specializes in American cuisine and serves lunch only. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

Hashani Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • In-room bottled water
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Starr
  • JW Marriott Starr Pass
  • JW Marriott Starr Pass Resort
  • JW Marriott Starr Pass Resort Tucson
  • JW Marriott Starr Pass Tucson
  • JW Starr Pass
  • JW Starr Pass Resort
  • Marriott Starr Pass
  • Starr Pass JW Marriott
  • Starr Pass Marriott
  • JW Marriott Starr Pass Resort Spa
  • Jw Marriott Starr Pass Tucson
  • JW Marriott Starr Pass Resort and Spa Resort
  • JW Marriott Starr Pass Resort and Spa Tucson
  • JW Marriott Starr Pass Resort and Spa Resort Tucson

You should know

  • Pool access available from 6 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.