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Best Western Gold Poppy Inn

2.5-star property
4930 W Ina Road, Tucson, AZ 1-855-201-7819

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3.5 out of 5
See all 13 Travelocity Reviews

"Access to the hotel was a bit inconvenient. The overpass/offramp from the nearby highway is torn down and not passable. Not their fault. The first ... " More

By a verified traveler on Tue 06 Feb 2018

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Tucson

Heart of Tucson

You'll find Mike Jacob Sports Park and Quarry Pines Golf Club within 3 miles (5 km) of this hotel. Northwest Medical Center and Saguaro National Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Sep 23 - Sep 24

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Gold Poppy Inn ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Gold Poppy Inn

Everyone (3) Family (2)
4 out of 5
.

Posted by on Apr 16, 2021

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Comment from Hotel Management

Apr 22, 2021 by Ramon

Dear Anonymous, Thank you for the review!

1 out of 5
Property was filthy, staff unhelpful.manager refused to refund and so far hasnt, even tho he tells BW corporate he has, we didnt stay a single night, were not offered alternate rooms and wete accused of lying about our not staying, we have at this point received no refund.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 14, 2021 by Ramon

Dear Anonymous, Dear guest, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations. As our phone conversation, I am still looking forward to received the email. Best regards,

2 out of 5

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 22, 2021 by Ramon

Dear Anonymous, thank you for the review.

2 out of 5
Our room was less than clean. There were seeds or bug dead bodies on the floor of the bathroom. The tv didn’t work, one of the side table didn’t work and it had been unplugged. Could have used a blanket on the bed. It has a. sheet and sheet coverlet. Definitely not 4 plus in my opinion. Breakfast was very acceptable.

Posted by on Feb 4, 2021

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Comment from Hotel Management

Feb 26, 2021 by Ramon

Thank you for your review. I appreciate you taking a moment to share your experience with us. We sincerely apologize that the options we provided you during your stay did not fully meet your expectations. Your feedback has been shared with our senior management so that we may continue to improve the overall experience that our guests receive. Thank you again for your feedback and we hope to welcome you back the next time you are in Tucson.

3 out of 5

Unreliable hot water on first floor, go for 2 or 3

Pros: Comfortable bed, desk, reading chair, free WiFi, fridge and microwave.
Cons: Guaranteed hot water. More towels. Better soundproofing between bathroom and main hall. Spouse could hear conversations when she was in the bathroom
Location: There are many shopping and food choices on the E side of the freeway. Unfortunately with the overpass down, hard to get there. So Dennys for meals.
Access to the hotel was a bit inconvenient. The overpass/offramp from the nearby highway is torn down and not passable. Not their fault. The first floor king bed room #108 was clean, quiet, and comfortable. Check-in and out was easy. The ice/vending machines were just down the hall. Carrying luggage to/from the car was easy. TV and WiFi were fine. The big deterrent to a pleasurable stay was lack of hot water for a morning shower at 8:30am. After standing and waiting for 5 minutes, I gave up and dressed, and headed out to breakfast. Passing to breakfast I alerted the front desk staff to the problem. I was right behind a guest with a similar complaint, also on first floor. They remarked this was a common occurance on the first floor, as those rooms were next to the laundry and when they do laundry at the same time as guests are going through their morning routine, this happens. Really! You wouldn't restrict the laundry times in favor of your guests getting what they paid for??? The hotel is not designed to be fully occupied and have enough hot water for normal, predicted showers and morning rituals AND do laundry at the same time? The laundry doesn't have it's own hot water source so as not to affect guests? Sheesh. I suggested they had a problem that needed fixed and they agreed. So I hope future guests don't have a problem. They said they would issue a discount for my stay as a result of the inconvenience, which I have not seen in the 2 days since departure

Posted by on Feb 6, 2018

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Comment from Hotel Management

Feb 8, 2018 by Lisa

Dear Tim, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. The no hot water is unacceptable and I sincerely apologize for this matter. Our maintenance is fixing the problem so that this does not happen again to you or anyone else. Our laundry has nothing to do with the issue and again I do apologize you were told that. Please note I do show you were given a discount at checkout. Please accept my apologies once again for the water and the lack of customer service. I hope you will give us another chance in the near future. Sincerely, Lisa Avila General Manager

4 out of 5

tuscon trip

Pros: breakfast
Cons: to expensive for this type of hotel
Location: to close to the freeway
not the best place to visit or stay in..............noisey, uncomfortable room, pool dirty! far away for most stores, places to visit, etc!

Posted by on May 12, 2015

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4 out of 5

Nothing Special

The hotel is easily accessible from the interstate. Unfortunately, there is little else at this exit in the way of dinning or shopping. The area seemed to be mostly industrial/commercial. Our room was clean and had ample space. Breakfast was good. The desk clerk was friendly but not very helpful with our questions.

Posted by on Nov 27, 2012

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5 out of 5

Excellent Stay.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
No complaints. Would definitely go back. Free internet and lots of room.

Posted by , from Peoria, AZ on Feb 4, 2011

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3 out of 5

Better than average

This was a better-than-average hotel for the price. Near freeway exit, north of town. Also near noisy railroad tracks. Hotel was clean and had fridge and microwave.

Posted by on Sep 23, 2009

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5 out of 5

Best so far!

This is the BEST hotel I have stayed in for the price in the last three years!!! While I paid about $* more than I would have liked to, after so many awful and mediocre stays while traveling around the US for business and while caring for my elderly father who travels with me at times, the Comfort Inn North in Tucson was a welcome relief! This is a wonderful hotel for the weary road traveler, business person, or the family. Clean and modern, nice rooms with comfortable beds, great staff! Great location too if you are traveling West...gets you to the North side of Tucson so you don't get stuck in traffic or construction on the Interstate when leaving in the morning!!!

Posted by on Aug 15, 2007

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About the Best Western Gold Poppy Inn

Location 4930 W Ina Road, Tucson, AZ 85743

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Gold Poppy Inn offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western Gold Poppy Inn also features complimentary newspapers in the lobby, express check-in, and express check-out. Self parking is free. This Tucson hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Gold Poppy Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Tucson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6 AM to 9 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Best Western Gold Poppy Inn
  • Best Western Plus Gold Poppy
  • Best Western Plus Gold Poppy Inn
  • Best Western Plus Gold Poppy Inn Tucson
  • Best Western Plus Gold Poppy Tucson
  • Best Western Gold Poppy Inn Tucson
  • Best Western Gold Poppy Tucson
  • Best Western Gold Poppy
  • Best Western Gold Poppy Tucson
  • Best Western Gold Poppy Inn Hotel
  • Best Western Gold Poppy Inn Tucson
  • Best Western Gold Poppy Inn Hotel Tucson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.