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"We checked in about 2:45 the room was not clean yet we waited almost 45-50 minutes then they came out and told us that the room was not done and would ... " More

By a verified traveler on Mon 09 Dec 2019

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Hotel Description

Hotel near Troy University in Troy

City center stay

You'll find Pioneer Museum of Alabama and Pike County Confederate Monument within 2 miles (3 km) of this hotel. Troy University and Veterans Memorial Stadium are also within 3 miles (5 km).

Business services

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, laundry facilities, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 98 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include 24-hour room service, coffee/tea makers, and free newspapers.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Non Smoking (2 person Sofa bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn University Area ratings based on 9 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn University Area

Everyone (2) Family (2)
2 out of 5
The staff was friendly and very helpful. However there were roaches in our room.

Posted by on Mar 21, 2021

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3 out of 5
We checked in about 2:45 the room was not clean yet we waited almost 45-50 minutes then they came out and told us that the room was not done and would not be done for another 30 minutes or so and to go the office and they would give us another room I was under the impression that check-in was at 3 and that we could get in our room at 3

Posted by on Dec 9, 2019

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2 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

Jun 18, 2019 by GUST RELATIONS

Thanks for staying with us. We appreciate your feedback!

2 out of 5

Overcharged

Pros: Room was very nice and the bathroom was very spacious.
Cons: Breakfast
I booked a king room about a month ago. Prior to arrival I changed to a 2 queen bed room which costs less. Upon check in I was given the 2 queen room but at the King price. It took me 2 tries before the overcharge was grudgingly corrected. I did not appreciate being treated like I was asking for a special price when in fact I was being overcharged.

Posted by on May 12, 2015

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2 out of 5

Location is not that great.

Pros: Free breakfast, Close restaurants, Free Internet
Stayed here last weekend, Old hotel, bad area, doors are located on outside of bldg. Not good for female to stay alone. Lots of truckers parking in parking lot, was afraid to leave my room after dark. Parking lot not well lit. I was in the back of the hotel just didn't feel real secure. Could have stayed down the road at a nicer hotel for same price.

Posted by on Jan 26, 2012

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4 out of 5

the staft makes you feel like family

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
clean, comfortable room, internet, cable flat sceen tv, microwave/ frige ..... what more can you ask for...

Posted by , from Alabama, USA on Jan 20, 2012

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2 out of 5

I would not stay here again.

Pros: Free breakfast, Close restaurants
Cons: musty smelling
The room was very musty smelling and we could not sleep in it. The staff was very accommodating and found us another room. The second room was clean but the part of the motel we stayed in was old and felt old. It felt like it needed a good remodeling job. There was a nice restaurant on the premises and we had a good Southern meal. I guess I expected more from a Holiday Inn.

Posted by , from Arlington, WA on Feb 4, 2011

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4 out of 5

would recommend

I stayed at this hotel for an extended period of time. I found the staff to be very friendly and accommodating. I had plenty of towels and extras were always available. I did not see any bugs. When my air conditioning unit didn't work, they fixed it immediately.

Posted by on Apr 12, 2009

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2 out of 5

holiday inn of troy

wife killed a spider in one bed after throwing back covers, we had 3 adults and 1 child staying, paid the extra person rate, but, there were only towels and wash cloths for 2 people. when reported to desk this problem was never resolved after they told us they would be right up with additional stuff. Over all, the room was not very clean.

Posted by on Aug 14, 2007

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About the Quality Inn University Area

Location Highway 231 at US 29, Troy, AL 36081

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn University Area offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Quality Inn University Area also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Troy hotel is smoke free.

  • 98 guestrooms or units
  • 2 levels
  • 3 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn University Area offers 98 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Troy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 5.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Troy
  • Quality Troy
  • Troy Quality Inn
  • Quality Inn Detroit - Troy Hotel Troy
  • Quality Inn University Area Troy
  • Quality University Area Troy
  • Hotel Quality Inn University Area Troy
  • Troy Quality Inn University Area Hotel
  • Quality University Area
  • Hotel Quality Inn University Area
  • Quality Inn Troy
  • Quality University Area Troy
  • Quality University Area Troy
  • Quality Inn University Area Troy
  • Quality Inn University Area Hotel
  • Quality Inn University Area Hotel Troy

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.