2/10 Terrible
Anne
Mar 16, 2018
Disliked: Property conditions & facilities, room comfort
Kind family home but needs updating
Anne
Stayed 2 nights in Mar 2018
Casa Palacios
2.0 star property
Choose dates to view prices
Photo gallery for Casa Palacios
Reviews
2.02.0 out of 10
Popular amenities
- Room service
- Parking available
- Laundry
- Breakfast available
- Air conditioning
- Pet friendly
Explore the area
Calle Ruben Martinez Villena #130, Trinidad, Sancti Spíritus, 62600
- San Francisco Church2 min walk
- Plaza Mayor3 min walk
- Iglesia de la Santisima Trinidad3 min walk
Room options
View all photos for Double or Twin Room
Double or Twin Room
- 161 sq ft
- City view
- Sleeps 2
- 2 Double Beds
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About the neighborhood
Caribbean
What's nearby
- San Francisco Church - 2 min walk - 0.1 miles
- Plaza Mayor - 3 min walk - 0.2 miles
- Iglesia de la Santisima Trinidad - 3 min walk - 0.2 miles
- Romance Museum - 3 min walk - 0.2 miles
- Santa Ana Square - 12 min walk - 0.7 miles
About this property
Casa Palacios
As a guest of Casa Palacios, you'll find a terrace, multilingual staff, and tour/ticket assistance. Casa Palacios also features dry cleaning/laundry services, express check-in, and room service (during limited hours). The front desk is open around the clock. For a fee, parking is available.
Smoking is allowed in designated areas at this guesthouse.
- 1 building
- 1 floor
- 2 guestrooms or units
- Breakfast available (surcharge)
- Dry cleaning
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Terrace
- Smoking in designated areas
- Refrigerator in a common area
Casa Palacios offers 2 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
Languages
English, Spanish
Property amenities
Family friendly
- In-room refrigerator
Parking and transportation
- Self parking on site (USD 2 per night)
Food and drink
- Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 5 for children
Accessibility
- No elevator
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Food and drink
- Limited room service
- Minibar
- Refrigerator
More
- Air conditioning
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Pets
- Pets are welcome and stay free
- Only dogs and cats are allowed
- Maximum 1 (weight limit: 11 lbs per pet)
Children and extra beds
- Children are welcome.
- Kids stay free! One child 1 year old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children
- Self parking fee: USD 2 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.
We should mention
- One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Casa Palacios Guesthouse Trinidad
Casa Palacios Trinidad
Casa Palacios Guesthouse
Casa Palacios Trinidad
Casa Palacios Guesthouse
Casa Palacios Guesthouse Trinidad
Frequently asked questions
Does Casa Palacios have an airport shuttle?
Airport shuttle services are not available at Casa Palacios.
Does Casa Palacios offer free breakfast?
Free breakfast isn’t provided at Casa Palacios, but continental breakfast is offered for a fee of USD 5 for adults and USD 5 for children. It's available every day from 7:00 AM to 10:00 AM.
Is there a casino at Casa Palacios?
No, there is no casino at this guesthouse.
What time is check-in at Casa Palacios?
Check-in start time: 3 PM; Check-in end time: 8:00 PM.
Is there free parking at Casa Palacios?
Free parking is not available at this guesthouse. Self parking is available for USD 2 per night.
Does Casa Palacios have a pool?
Casa Palacios does not have a pool.
Does Casa Palacios have a spa?
There are no spa services available at this guesthouse.
Casa Palacios Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
5.0/10
Cleanliness
4.0/10
Staff & service
2.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Elena
Jan 7, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is a scam. They promised a 35 sqm room and gave us a 12 sqm one. Filthy mattress and sheets too small to cover it. We left after one night although we paid for 3. Waiting for hotels.com to get us a refund.
Elena
Stayed 3 nights in Dec 2018