2/10 Terrible
Ian
Jun 26, 2025
Worst Hotel Stay in a Long Time
Our main complaint here is that during a period of extreme heat (room temperature about 35c), the reception was controlling the air conditioning. Eventually, they told us it was not working at all but they would have it fixed soon
After an evening out we returned to the hotel and the aircon was still not working and essentially told “tough luck”. The room temperature was unfit for a dog, never mind humans.
We eventually got a portable electric fan but only after standing my ground with reception staff. Why couldn’t they just offer this in the first place?
We survived the night but decided to leave the hotel in the morning.
We are doing a trip around Italy and EVERY other hotel where we have stayed offers complementary water, essential in such conditions. B&B make you pay!
Each room gives instructions about saving energy and water etc but with B&B it is nothing to do with saving the planet it’s about saving money at the expense of customer hospitality.
Very poor.
Ian
Stayed 2 nights in Jun 2025